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Engagement Officer

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YMCA Dulverton Group

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Location:
United Kingdom , All Sites

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Contract Type:
Employment contract

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Salary:

25947.59 GBP / Year
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Job Description:

We are looking for a passionate, motivated and creative individual who is committed to making a positive difference in the lives of young people. As an Engagement Officer, you will play a key role in inspiring and supporting the people living in our accommodation to grow in confidence, develop independence and actively engage with opportunities both within YMCA Dulverton Group and the wider community. You will be someone who genuinely believes in young people and their potential, with the ability to build professional, positive and trusting relationships that encourage participation, personal development and meaningful progression. You will work collaboratively with residents to co-design and deliver engaging activities that support learning, wellbeing and enjoyment. This role requires excellent communication and interpersonal skills, alongside the ability to remain calm, patient and supportive when working with individuals who may present with complex or challenging behaviours. You should be confident working both independently and as part of a wider team, with strong organisational skills and the ability to manage your time effectively across multiple sites. We are looking for someone who is proactive, adaptable and able to take initiative, with a creative approach to developing opportunities that reflect the interests and needs of the young people we support. Experience of working with young people or within a supported housing or community setting is essential, along with a commitment to continuous learning and professional development. You will share our organisational values -respecting individuals, communicating openly, showing commitment and care in your work, and finding innovative ways to support young people to thrive. Due to the nature of the role, there will be a requirement to work flexibly, including evenings and weekends, and to travel between sites. We are committed to safeguarding and promoting the welfare of all children, young people and adults at risk; therefore, this role is subject to an Enhanced DBS check and satisfactory references.

Job Responsibility:

  • Inspire and support people living in our accommodation to grow in confidence, develop independence and actively engage with opportunities both within YMCA Dulverton Group and the wider community
  • Work collaboratively with residents to co-design and deliver engaging activities that support learning, wellbeing and enjoyment
  • Work flexibly, including evenings and weekends
  • Travel between sites

Requirements:

  • Experience of working with young people or within a supported housing or community setting is essential
  • Ability to build professional, positive and trusting relationships
  • Excellent communication and interpersonal skills
  • Ability to remain calm, patient and supportive with individuals with complex or challenging behaviours
  • Confident working independently and as part of a team
  • Strong organisational skills and ability to manage time effectively across multiple sites
  • Proactive, adaptable and able to take initiative
  • Creative approach to developing opportunities
  • Commitment to continuous learning and professional development
  • Enhanced DBS check required
  • Satisfactory references required
What we offer:
  • Westfield Health Cash Plan to help with everyday health costs
  • 28 days of annual leave, plus bank holidays (pro rata for part-time roles)
  • A wide range of training and development opportunities
  • Monthly employee raffle
  • Discounted gym membership
  • A complimentary one-night hotel stay at one of our locations
  • Savings on childcare in our Early Years Settings and Children’s Holiday Club
  • Discounted hire of our wedding and events venue
  • Access to confidential counselling services
  • Employer contributions to your pension scheme
  • Exclusive charity worker discounts

Additional Information:

Job Posted:
May 16, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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