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Engagement Manager

Canada · Job Posted July 03, 2026
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Job Description

This starts as a contract engagement, and while we're hiring for an immediate need, we're also building for the long term. There's a real possibility of converting to a permanent full-time role down the road, depending on fit and how the business grows. At OnePlan, we specialize in creating AI-enabled solutions that make strategic portfolio, financial, resource, and work management seamless. We help businesses bridge the gap between strategy and execution by offering solutions that boost business agility, streamline project management, and optimize resources.

Job Responsibility

  • Acting as the main contact for customers and managing day-to-day interactions
  • Creating and maintaining project schedules with milestones and tasks
  • Providing weekly project status reports and updates to clients
  • Managing budgets, project scope, and change requests, including estimates and change orders
  • Leading business strategy workshops and producing phased roadmaps based on client needs
  • Guiding sprint grooming, requirements gathering, and user story development
  • Supporting Solution Consultants with requirement documentation, process flows, and configuration specifications
  • Participating in discovery sessions to understand client objectives and system needs
  • Collaborating with Solution Architects and Consultants to design solutions that meet client requirements
  • Leading or supporting end-user training and adoption activities

Requirements

  • 3 to 5+ years of hands-on implementation experience with PPM or Work Management platforms such as OnePlan, Microsoft Project Online, Clarity PPM, Planview, or Smartsheet, in a SaaS or consulting environment
  • Proven project management experience, preferably at the enterprise level
  • Strong process analysis, design, and documentation skills
  • Excellent MS Office and Microsoft product knowledge
  • Ability to learn and master new technologies with a technical and analytical mindset
  • Exceptional communication and interpersonal skills
  • Detail-oriented and customer-focused with a consultative approach
  • Strong organizational skills and ability to manage multiple projects simultaneously

Nice to have

  • PMP, Scrum Master, or SAFe certifications
  • Microsoft Certified Professional credential
  • Experience with tools such as Visio, MS Project, and relational databases
  • Business process redesign or consulting experience
  • Systems implementation background, including requirements analysis, design, configuration, testing, training, and change management

What we offer

  • Comprehensive health, dental, and vision benefits
  • additional insurance options
  • Employer RRSP and 401K matching programs
  • A fun, collaborative, and diverse environment with regular health and team challenges

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