Engagement Manager Job at Rackspace (Giza)

Engagement Manager

Rackspace

Location:
Egypt , Giza

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Professional Services team delivers a wide range of projects for both clients and business partners. The Professional Services Engagement Manager (Project Manager) will build and maintain a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. You will motivate engineering teams and customers’ technology executives, acting as Scrum Master and the central point of contact for all parties to orchestrate technical delivery. The ability to manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope, is critical to this role.

Job Responsibility:

Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks
Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks
Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices
Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery

Requirements:

Applicants must have a Bachelor's degree in Computer Science, Software Engineering, or a related field
Proven hands-on experience (ideally 3+ years) with cloud migration
Proven experience of managing projects through a full lifecycle, ideally within a service delivery / consultancy environment
At least 3 years of hands-on Agile experience, acting as Scrum Master
Extensive knowledge of project management disciplines, methodologies, best practices, and tools
Strong communication skills
experience presenting to executives
Customer-facing consulting experience or experience delivering technology services projects
Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
Technical background (software development/engineering, database/system design, IaaS)
Self-starter with results oriented, proactive management approach
Ability to learn on the job quickly and desire to develop expertise in AWS
Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
Applicants must be willing to work Mon-Fri & hours which match US timezones as many of the projects will be with US based customers

Additional Information:

Job Posted:
January 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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