CrawlJobs Logo

Engagement Manager, Public Sector

United States, Colorado Springs 195800.00 - 279400.00 USD / Year · Job Posted March 20, 2026
Apply Position
Job Link Share

Job Description

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade generative AI solutions and delivering them into operational use cases that matter. We’re hiring an engagement manager (EM) to lead and coordinate delivery of agentic workflows for a national security customer. As an EM on our public sector delivery team, you will own or support a large account plan, manage day-to-day execution for customers, and ensure an incredible customer experience. This role is ideal for someone who blends program leadership, customer relationship building, technical fluency, and contract awareness — and who thrives in fast-moving, ambiguous, and mission-driven environments.

Job Responsibility

  • Manage customer relationships from the executive to the end user
  • Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
  • Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
  • Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
  • Oversee onboarding and successful implementation of customer accounts

Requirements

  • An active TS/SCI clearance
  • 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
  • A track record of structured, analytics-driven problem solving
  • Excellent verbal and written communication skills
  • Willingness to be onsite with the customer in the Colorado Springs area 4 days per week and able to travel at least 25% of the time (as needed)

Nice to have

  • 10+ years of professional experience, often in a customer-facing technical program management role in industry or government
  • Prior experience at an API technology company and / or managing technical customers using an API
  • A technical degree in computer science, engineering, or related field
  • Proficiency in Python, SQL or other programming languages
  • Domain expertise in a relevant field (e.g. modeling and simulation, joint planning processes, intelligence workflows, etc)

What we offer

  • Comprehensive health, dental and vision coverage
  • retirement benefits
  • a learning and development stipend
  • generous PTO
  • equity based compensation

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Engagement Manager, Public Sector

8 matching positions

Engagement Manager, Public Sector

Scale AI is at the forefront of the AI revolution, helping the U.S. government u...
Location
Location
United States , Hampton Roads
Salary
Salary:
166400.00 - 249000.00 USD / Year
scale.com Logo
Scale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An active TS/SCI clearance
  • 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
  • A track record of structured, analytics-driven problem solving
  • Excellent verbal and written communication skills
  • Willingness to be onsite with customers 4+ days per week in the Suffolk, VA area with occasional travel (less than 25%) to Scale's DC office
Job Responsibility
Job Responsibility
  • Manage customer relationships from the executive to the end user
  • Work alongside customers to scope agentic workflow use cases that Scale's engineering team will build and you will ultimately refine
  • Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
  • Lead with a "whatever-it-takes" mentality, proactively identifying customer needs and operator pain points to ensure customer success
  • Oversee onboarding and successful implementation of customer accounts
What we offer
What we offer
  • Comprehensive health, dental and vision coverage
  • Retirement benefits
  • Learning and development stipend
  • Generous PTO
  • Commuter stipend (possible)
  • Fulltime
Read More
Arrow Right

Engagement Manager, Public Sector

Scale's public sector business is providing the best of American commercial tech...
Location
Location
United States , San Diego
Salary
Salary:
163900.00 - 245300.00 USD / Year
scale.com Logo
Scale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An active TS/SCI clearance
  • Minimum of 3 years of work experience leading teams / programs in industry or government
  • A basic understanding of ML operations process
  • A track record of structured, analytics-driven problem-solving
  • Excellent verbal and written communication skills
  • Willingness to travel at least 25% of the time
Job Responsibility
Job Responsibility
  • Drive innovation and transformation by diving deep into technical and operational challenges, solving undefined problems, and delivering impactful agentic AI solutions
  • Transition AI/ML technologies and processes into working products / solutions even when requirements are undefined or ambiguous
  • Partner with Scale engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision and generative AI domains
  • Lead a cross-functional team to exceed the customer’s AI/ML objectives
  • Support and partner across B2B and B2G organizations to achieve the outcomes in delivering the greater layered defense for the United States
What we offer
What we offer
  • Comprehensive health, dental and vision coverage
  • retirement benefits
  • a learning and development stipend
  • generous PTO
  • equity based compensation
  • may be eligible for additional benefits such as a commuter stipend
  • Fulltime
Read More
Arrow Right

Dynamics 365 CE Engagement Manager - Public Sector

As an Engagement Manager you can expect to serve as the primary client-facing le...
Location
Location
United States
Salary
Salary:
Not provided
hso.com Logo
HSO
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business, Information Systems, Engineering, or a related field
  • 10+ years of experience delivering complex technology or business transformation engagements, preferably within a Microsoft consulting environment
  • Previous experience working or consulting within Public Sector or Non-Profit industries
  • Proven success managing multiple concurrent client engagements with responsibility for delivery, financial performance, and client satisfaction
  • Strong understanding of Microsoft technologies within the Dynamics 365 CE, Azure, Power Platform, and the broader Microsoft ecosystem
  • Demonstrated ability to build executive relationships and operate as a trusted client advisor
  • Experience with delivery governance, project methodologies, and structured change management
  • Strong commercial acumen, including forecasting, margin management, and revenue accountability
  • Ability to identify and drive expansion opportunities within existing accounts
  • Excellent communication, leadership, and stakeholder management skills
Job Responsibility
Job Responsibility
  • Serve as the primary client-facing leader for a portfolio of engagements, typically managing 4–8 concurrent initiatives representing approximately $6M–$10M in revenue, with scope varying by Service Line
  • Act as the central liaison between client leadership, delivery teams, and internal stakeholders, ensuring alignment, transparency, and strong client outcomes
  • Own the executive client relationship for delivery, serving as the primary contact for communication, governance, and issue escalation
  • Build trusted advisor relationships with client Executive Sponsors and maintain recurring leadership touchpoints to proactively monitor engagement health and drive referenceable client success
  • Ensure the client experience aligns with commitments, delivery standards, and quality expectations
  • Oversee delivery execution across engagements to ensure quality, timeliness, and adherence to scope, methodology, and financial targets
  • Partner with Project Managers and Solution Architects to remove blockers, manage escalations, and maintain overall engagement health
  • Lead executive governance forums, including Steering Committee discussions, providing senior-level guidance beyond the Project Manager remit
  • Provide ongoing executive updates to ensure transparency, alignment, and informed decision-making throughout the engagement lifecycle
  • Monitor and manage engagement financial performance, including forecast accuracy, margin health, billability, and revenue realization
What we offer
What we offer
  • competitive pay with and performance-based bonus
  • generous paid time off
  • flexible and affordable benefits program designed to help you be and stay well, including: medical, dental & vision coverage, flexible spending accounts, health reimbursement account, and a 401(k) plan with a company match
  • benefit of working alongside enthusiastic and energetic teammates in a dynamic and thriving environment
  • Fulltime
Read More
Arrow Right

Engagement Manager (Germany), Public Sector

Scale AI is at the forefront of the AI revolution, helping the U.S. government a...
Location
Location
United States , Washington, DC
Salary
Salary:
191200.00 - 291000.00 USD / Year
scale.com Logo
Scale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An active TS/SCI clearance
  • 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
  • A track record of structured, analytics-driven problem solving
  • A basic understanding of GenAI/ML
  • Excellent verbal and written communication skills
  • Willingness to initially travel 50% of the time to Germany and ultimately relocate there
Job Responsibility
Job Responsibility
  • Manage customer relationships from the executive to the end user
  • Be forward deployed in Germany with customers to scope agentic workflow use cases that Scale’s engineering team will build and refine
  • Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
  • Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
  • Oversee onboarding and successful implementation of customer accounts
What we offer
What we offer
  • Comprehensive health, dental and vision coverage
  • Retirement benefits
  • A learning and development stipend
  • Generous PTO
  • Equity based compensation
  • Commuter stipend (may be eligible)
  • Fulltime
Read More
Arrow Right

Engagement Manager (Hawaii), Public Sector

Scale AI is at the forefront of the AI revolution, helping the U.S. government u...
Location
Location
United States , Honolulu
Salary
Salary:
166400.00 - 249000.00 USD / Year
scale.com Logo
Scale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • An active TS/SCI clearance
  • 5+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
  • A track record of structured, analytics-driven problem solving
  • Excellent verbal and written communication skills
  • Willingness to be onsite with customers in locations throughout the Oahu area 4 days per week and able to travel at least 25% of the time (as needed)
Job Responsibility
Job Responsibility
  • Manage customer relationships from the executive to the end user
  • Work alongside customers to scope agentic workflow use cases that Scale’s engineering team will build and you will ultimately refine
  • Lead a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
  • Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
  • Oversee onboarding and successful implementation of customer accounts
What we offer
What we offer
  • Comprehensive health, dental and vision coverage
  • retirement benefits
  • a learning and development stipend
  • generous PTO
  • commuter stipend
  • Fulltime
Read More
Arrow Right

Engagement Manager, International Public Sector

As the Engagement Manager, you will be responsible for establishing deep custome...
Location
Location
Qatar , Doha
Salary
Salary:
Not provided
scale.com Logo
Scale
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years of total work experience, with experience in consulting or as a technical program management role in industry
  • Experience at a Big 3 Consulting Firm or a leading tech company
  • A proven track record in B2B client facing roles and expanding client relationships
  • Ability to understand APIs and the ML training lifecycle and build great relationships with technical customers
  • Great cross-functional experience and collaborative ability
  • Excellent verbal and written communications
  • A track record of structured, analytics-driven problem solving
  • A history of diligence and organization across multiple work streams
  • An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
  • Analytical, planning, and process improvement capability
Job Responsibility
Job Responsibility
  • Drive the process of identifying high-value use cases for custom LLMs that Scale can build within government entities
  • Partner with clients to understand their most pressing problems and brainstorm how Scale can best help
  • Manage the long-term health of clients by identifying and preempting areas of risk or concern
  • Be the main point-of-contact for clients if they have any questions, issues, or concerns and triage accordingly
  • Collaborate with the operational and engineering execution teams to track delivery and timelines
  • Review, track and improve operational performances and be obsessed with continuous improvement
  • Brainstorm with premier research institutions building Arabic LLMs how Scale can best support and/or ideas they should consider testing
Read More
Arrow Right

Public Sector Program Manager / Customer Success Manager

Lead technical delivery, customer success, and relationship management with our ...
Location
Location
United States , Ft. Bragg, Fayetteville
Salary
Salary:
Not provided
unstructured.io Logo
Unstructured
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years of program management or customer success experience in public sector environments, preferably supporting the U.S. Department of Defense
  • Established relationship with USSOCOM and/or its components, gained through prior military service or direct business engagement
  • Ability to work regularly onsite in or near Fort Bragg, NC
  • Active SECRET clearance (TS/SCI eligibility strongly preferred)
  • Strong understanding of federal procurement, compliance, and delivery requirements
  • Experience reviewing and managing contracts, SLAs, and deliverables
  • Familiarity with machine learning, AI, or enterprise software integrations
  • Excellent communication skills to bridge technical and non-technical stakeholders
  • Proven ability to manage complex, multi-stakeholder programs with competing priorities
  • Ability to identify and pursue expansion opportunities within accounts, partnering closely with the account manager on growth initiatives
Job Responsibility
Job Responsibility
  • Own the end-to-end program delivery lifecycle for public sector accounts, particularly within the U.S. Department of Defense and Special Operations community, ensuring milestones, deliverables, and timelines are met
  • Navigate cross-functional coordination with product, engineering, and solutions teams to deliver tailored solutions
  • Ensure programs align with customer missions, security requirements, and compliance frameworks
  • Act as the primary point of contact for public sector customers, building trusted partnerships that drive adoption and long-term value
  • Proactively collaborate with account managers to identify expansion opportunities and help customers unlock the full potential of the Unstructured platform
  • Own contract execution, including reviewing deliverables, ensuring compliance, and coordinating with internal stakeholders on contractual obligations
  • Manage subcontracts, build effective partner relationships, navigate procurement processes, and ensure adherence to federal standards
  • Guide customers through the implementation and integration of Unstructured solutions within existing workflows and environments
  • Translate technical capabilities into clear mission impact for both technical and non-technical stakeholders
  • Represent the voice of the customer internally, providing actionable insights to inform product roadmap and prioritization decisions
What we offer
What we offer
  • Company offsites
  • Best-in-tech swag
  • Tools needed to do your best work
  • Medical, dental, and vision coverage from day one
  • Life and disability insurance
  • Unlimited PTO
  • Flexible parental leave
  • 401(k) options
  • Competitive referral incentives.
  • Fulltime
Read More
Arrow Right

Channel Account Manager - Public Sector

Rapid7 is hiring a Channel Account Manager to drive regional execution across SL...
Location
Location
United States
Salary
Salary:
136400.00 - 184600.00 USD / Year
rapid7.com Logo
Rapid7
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Possess 3 to 4 plus years of strategic channel sales, partner-facing leadership, or public sector sales experience
  • Demonstrate strong knowledge of SLED and Federal partner ecosystems and cyber security market dynamics
  • Break larger strategic goals into clear, time-bound regional milestones to execute quickly and drive joint pipeline growth
  • Drive personal and partner accountability for meeting sales commitments and qualifying target opportunities
  • Build a strong network across boundaries, collaborating closely with regional public sector sales teams and partner stakeholders
  • Navigate changing public sector field dynamics with agility, maintaining a proactive focus on long-term outcomes
  • Communicate clearly to convey partnership objectives, align public sector sales teams, and build credibility with leadership
  • Embody our core values to foster a culture of excellence that drives meaningful impact and collective success
Job Responsibility
Job Responsibility
  • Develop and execute regional public sector partner engagement plans aligned with national goals
  • Establish structured account alignment between public sector partner AEs and internal field sales teams
  • Lead account identification and co-selling sessions to validate public sector opportunity viability
  • Partner with regional public sector sales leadership to drive mutual accountability and target progression
  • Enforce a structured follow-through cadence to ensure stalled public sector deals are active or replaced
  • Track target lists and public sector pipeline metrics to generate visibility for regional progress
  • Support regional Quarterly Business Reviews and deliver key performance metrics to leadership
  • Travel consistently across the designated territory to maintain strong relationship touchpoints
  • Fulltime
Read More
Arrow Right