Engagement Manager, Professional Services EMEA Job at Creandum (Munich)

Law Enforcement Engagement Manager - EMEA

The Global Law Enforcement Engagement Regional Lead for Europe, the Middle East,...

Location

Ireland

Salary:

90000.00 - 115000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

10+ years of experience as a law enforcement or domestic security service officer with demonstrated expertise in investigating and preventing serious and organized crime, acts of violence, and threats to public safety
Law enforcement expertise and experience in conducting complex investigations involving criminal acts and/or national security matters including but not limited to violent crime, organized crime (e.g., human trafficking, drug trafficking, financial fraud, etc.), child sexual exploitation, terrorism/violent extremism, and cybercrime
Professional work experience with law enforcement agencies and organizations located and/or operating in the European Union
Experience working collaboratively with law enforcement managing/addressing law enforcement requests for information, production/judicial orders, emergency disclosure requests, Mutual Legal Assistant Treaty (MLAT) requests, and emergencies-in-progress from a range of varied and legal systems common to EMEA
Professional working knowledge of legal frameworks associated with individual data privacy rights, particularly the European Union’s General Data Protection Regulation (GDPR)
Law enforcement training, expertise, and experience in crisis planning and management and critical incident response
Ability to work effectively in a global environment, including an understanding of cultural differences
Demonstrated maintenance of a highly developed network of resources, cultivated through years of building relationships with global law enforcement and security services, ensuring liaison effectiveness in varied regions with complex geopolitical, cultural, and business environments
Excellent oral and written communication and presentation skills, including an ability to deliver clear and concise executive presentations
Excellent organizational and analytical skills, and a demonstrated record of cross-functional collaboration

Job Responsibility

Lead, develop, and manage Airbnb efforts to cultivate trusted and reliable relationships with law enforcement partners in the EMEA region to safeguard the Airbnb community
Lead and promote effective information exchange and collaboration with regional law enforcement on criminal threat and life safety matters that endanger the Airbnb community
Lead, develop, and maintain effective working relationships with law enforcement and government authorities in EMEA by building partnerships and coalitions through liaison with international law enforcement organizations (e.g., UNODC, INTERPOL, Europol, AFRIPOL, AIMC, IACP, etc.)
Lead regional and contribute to global efforts to develop programs, events, and presentations to educate key external bilateral and multilateral partner agencies and entities to promote Airbnb’s trust and safety capabilities and priorities
Provide expertise and conduct cross-functional collaboration with internal teams and fellow Airbnb stakeholders on law enforcement engagement matters in EMEA
Lead and/or contribute to law enforcement communication and correspondence during crisis response and/or high-risk law enforcement operations in EMEA
Identify market segments and external partnership opportunities to improve Airbnb law enforcement liaison, communication, and liaison in EMEA
Investigate and overcome barriers to successful, collaborative law enforcement operations and data exchange in EMEA
Collaborate with Airbnb legal, community support, and public policy teams to achieve effective engagement with law enforcement authorities, regulators, and legislators on online safety, security, and law enforcement issues in EMEA
Develop, analyze, and communicate data, metrics, and performance measures to inform and evaluate the effectiveness of law enforcement engagement in EMEA

What we offer

bonus
equity
benefits
Employee Travel Credits

Fulltime

EMEA Membership Growth & Engagement Manager

EMEA Membership Growth & Engagement Manager is responsible for strengthening mem...

Location

United Kingdom

Salary:

35000.00 - 40000.00 GBP / Year

Membership Bespoke

Expiration Date

Until further notice

Requirements

Strong relationship‑management and communication skills
Experience working in a membership‑based, professional services, or international organisation
Confident, proactive, and comfortable engaging with senior professionals
Highly organised, with the ability to manage multiple projects and priorities
Able to work autonomously with flexibility across time zones
Solution‑oriented, adaptable, and able to think on their feet
Willingness and ability to travel within the EMEA region, and occasionally globally
Technology skills (Microsoft office suite)

Job Responsibility

Strengthening member relationships
Expanding the organisation’s membership base
Maximising the value delivered through the organisation’s programmes across the EMEA region
Acting as a key connector between members, regional leadership, committees, and the global organisation
Ensuring engagement, growth, and measurable member value

What we offer

Option to have private pension
Flexible working (contracted hours spread over week as long as projects delivered on time)
Work from home
International travel across mainly Europe
20 days holiday
annual bonus

Senior Partner Manager, Reseller and Services, EMEA

We're looking for an exceptional, results-driven Partner Manager to manage and s...

Location

Ireland , Dublin

Salary:

Not provided

Gong

Expiration Date

Until further notice

Requirements

8+ years of demonstrated experience in Partner/Channel Management within a high-growth SaaS or B2B technology environment, with a focus on EMEA
Proven track record managing Services, Agency, or Consulting partnerships, ideally within the Revenue Operations or B2B technology space
Direct experience developing, launching, and managing a successful Reseller or Channel Partner program from the ground up is highly desirable
Strong commercial acumen with experience negotiating complex partnership agreements and managing partner compensation models (e.g., margins, rebates, MDF)
Exceptional communication and presentation skills in English
Ability to travel regularly across the EMEA region to meet with partners and attend events

Job Responsibility

Reseller Channel Strategy & Execution: Define and lead the foundational launch and scaling of the Gong Reseller Motion across strategic EMEA territories
Recruitment & Onboarding: Identify, recruit, and onboard high-potential Value-Added Resellers (VARs), Distributors, and Managed Service Providers (MSPs) who align with Gong's ideal customer profile and market strategy
Commercial & Legal: Negotiate commercial terms and operational agreements (e.g., contracts, margins, incentive programs) with new reseller partners
Sales Alignment: Establish clear rules of engagement, deal registration processes, and sales-to-channel handoffs to prevent channel conflict and maximize collaborative sales efforts
Demand Generation: Partner with the EMEA Marketing team to build joint marketing campaigns and demand generation activities that drive pipeline for and with Resellers
Partner Relationship Management: Own and nurture relationships with a portfolio of existing and emerging EMEA RevOps services partners
Joint Business Planning: Develop and execute joint GTM (Go-to-Market) and business plans with key partners to drive sourced revenue with these partners
Enablement & Certification: Ensure partners are fully enabled, trained, and certified on the latest Gong platform features, services offerings, and implementation best practices
Performance Monitoring: Track, analyze, and report on partner performance metrics, including sourced and co-sell revenue, certified consultants, service quality, and customer success outcomes
Collaboration: Work closely with Gong's Direct Sales, Customer Success, and Professional Services teams to ensure seamless joint engagement and delivery quality

What we offer

We offer Gongsters a variety of private health insurance plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter

Senior People Operations Manager – EMEA

As Senior People Operations Manager – EMEA, you will act as a strategic and oper...

Location

Republic of Ireland , Dublin

Salary:

Not provided

14forty

Expiration Date

Until further notice

Requirements

Bachelor’s degree in HR, Business Management or related field
3–7 years’ HR experience in a multi‑site environment across UK&I and Europe
Strong knowledge of employment and labour law
Proven experience leading and developing teams
Excellent stakeholder management and influencing skills
Strong business acumen with financial understanding
Confident decision‑maker with a calm, measured approach
High standard of confidentiality and professionalism

Job Responsibility

Partner with Directors of Operations to align people strategy with business growth, revenue and margin objectives
Translate business plans into effective workforce, structural and capability strategies
Provide commercially focused, risk‑aware People advice and contribute to regional and global People initiatives
Work closely with Country People Teams across EMEA to ensure compliance with local legislation and Compass frameworks
Balance client‑specific requirements with standardised country governance
Act as an escalation point where client and country People frameworks intersect
Lead, coach and develop a high‑performing People Operations team across EMEA
Set clear expectations, build capability and drive consistent, high‑quality People service delivery
Lead workforce planning across existing and new business sites
Support mobilisations, restructures and organisational design activity

What we offer

Free meals while at work
Discounts across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more
Flexible working to support work life balance
Additional Leave Purchase scheme to balance home and work life
Life assurance cover
Additional, seasonal and overtime hours available
Career Pathways to support career progression and/or skills development
Learning & development programs available for personal and professional development & growth
Access to wellness programs to promote mental health and wellbeing of our colleagues
Employee Assistance Program to guide and support our employees

Fulltime

Staffing Manager EMEA - Analyst/Senior Analyst

The Staffing Manager ensures Advisors & Client Services has the right people on ...

Location

Greece , Athens

Salary:

Not provided

Mastercard

Expiration Date

Until further notice

Requirements

3–6 years of experience in professional services or consulting resource management, workforce planning, or related operations
Proven ability to manage and influence senior stakeholders
strong communication, negotiation, and conflict resolution skills
Strong data and metrics orientation: utilization analysis, demand forecasting, KPI tracking and reporting
Experience owning or facilitating staffing governance forums (weekly standups, capacity reviews, escalation calls)
Demonstrated ability to operate effectively in fast-paced, iterative environments with evolving priorities
Exposure to cross-regional staffing in a global consulting context
understanding of professional services economics (utilization, leverage, bench cost)
Strong business acumen with the ability to balance pragmatism and firmness in prioritization decisions

Job Responsibility

Consolidate, prioritize, and allocate resources across tracks and markets, ensuring balanced team structures and alignment with engagement requirements
Own the triage and escalation process when competing demand arises across practice areas or markets, facilitating structured decision-making with senior stakeholders
Manage smooth transitions as team members roll on and off engagements, ensuring continuity of delivery and minimal disruption to both clients and staff
Maintain accurate, real-time data on skills, levels, and availability across the EMEA cluster to enable proactive resource planning
Proactively manage bench visibility, minimizing unplanned availability gaps and ensuring individuals on the bench are assigned to productive activity (training, internal projects, pipeline support)
Own short-term (weekly) and medium-term (pipeline/90-day) demand forecasting to support leadership planning and financial targets
Execute staffing processes using internal tools (Salesforce/PSA, Tableau, Confluence) throughout the full engagement lifecycle
Own and run the staffing rhythm: weekly staffing calls, monthly capacity reviews, and relevant governance forums
Provide timely insights and reporting on utilization, capacity, and staffing KPIs to support leadership decision-making
Continuously improve staffing processes, remove bottlenecks, and contribute to tool upgrades or system enhancements where applicable

Fulltime

Account Manager - EMEA Market

GuestCentric is the leading provider of cloud-based digital marketing software a...

Location

Portugal , Lisboa

Salary:

Not provided

Guestcentric

Expiration Date

Until further notice

Requirements

5+ years in Hospitality Sales or Account Management, specifically within luxury hotel environments
Native/Fluent in Portuguese and English (excellent written and verbal skills are a must)
You genuinely enjoy connecting with people and building lasting professional bonds
You prefer picking up the phone or meeting in person over sending a long email chain
Strong understanding of B2B sales, contract negotiations, and the ability to articulate value effectively
A genuine passion for technology and an eagerness to learn the latest SaaS solutions for the hospitality sector
A 'get things done' attitude with the ability to tailor your approach to different client personalities

Job Responsibility

Building Strong Partnerships: Connect with hotel clients using your hospitality background to understand their unique needs
Customer Retention: Act as a trusted advisor, maintaining proactive communication to ensure long-term loyalty and prevent churn
Contract Management: Confidently engage in conversations about contract terms and renewals
Identifying Growth Opportunities: Use your industry insights to identify features or services that can increase a client's revenue potential and demonstrate clear ROI
Solution-Oriented Approach: Propose creative tech alternatives and customized solutions
Industry Trends: Stay ahead of the curve regarding hospitality and tech innovations
Product Advocacy: Act as the bridge between your clients and our internal teams, providing constructive feedback
Accountability: Accurately record all interactions to ensure transparency
Data-Driven Insights: Provide clients with regular reports
Goal Setting: Collaborate with hoteliers to establish and track KPIs

What we offer

Work with talented, supportive colleagues
Birthday day-off
Health insurance
Mentoring and professional coaching
Clear growth paths for high performers
Family-friendly policies
Hybrid Flexibility (office and remote work)

Fulltime

Professional Services Staff Consultant

As a Senior Consultant for SOC Transformation & XSIAM / XSOAR Deployment, you wi...

Location

Spain , Madrid

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

A proven track record in modernizing and transforming Security Operations Centers (SOCs) to achieve automation, AI-driven detection, and measurable improvements in MTTD/MTTR
Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO
Experience acting as a trusted advisor to senior security leaders
Ability to diagnose challenges and deliver strategic recommendations
10+ years of hands-on experience in deploying and integrating SIEM/security analytics solutions within large enterprise environments
8+ years of experience with Security Operations Center (SOC) tooling, processes, and workflows
Hands-on technical mastery across SIEM, SOAR, EDR, cloud security, and threat intelligence
Ability to conceive, architect, and develop effective correlation and detection rules
Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar, is a plus
Strong expertise in Regular Expressions (Regex)

Job Responsibility

Serve as the lead strategic advisor and subject matter expert for customers undertaking a full-scale SOC modernization with XSIAM
Lead multi-national SOC transformation programs, consolidating fragmented detection and response processes into a unified, AI-driven platform
Direct enterprise-scale XSIAM deployments, guiding customers from initial strategy to full operationalization
Devise and oversee comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform
Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats
Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy
Identify opportunities to enhance analyst alert handling and response through automation
Transform ambiguity into structured action plans, driving accountability at every level of a customer engagement
Build and mentor high-performing professional services teams that blend consulting, engineering, and change management expertise
Partner with Product and R&D teams to incorporate field insights into roadmap priorities

Fulltime

Fp&a Manager Emea

Reporting into the FP&A Senior Manager, EMEA, the FP&A Manager, EMEA is a high-i...

Location

United Kingdom , London

Salary:

Not provided

SharkNinja

Expiration Date

Until further notice

Requirements

5 years+ experience in an FP&A role within a global organization, with strong exposure to month-end close, forecasting, and budgeting cycles
Demonstrated commercial acumen with experience translating financial performance into narrative that drives decision-making
Expert-level Excel skills and financial modelling capability
Deep hands-on expertise in PowerBI and Snowflake, including dashboard development, data modelling, and self-service BI
High attention to detail and commitment to data accuracy, consistency, and integrity across all financial reporting
Ability to work in a fast-paced environment, managing multiple priorities with a high degree of organization and dependability
Excellent communication and interpersonal skills, with confidence presenting to and engaging cross-functional stakeholders across geographies & levels
Experience leading or contributing to finance or data transformation projects
project management capability is a plus and will be developed in role
Bachelor's degree in Finance, Accounting, Business, or related field

Job Responsibility

Lead and animate the EMEA month-end close cycle, delivering high-quality variance analysis, management commentary, and P&L performance reporting to the EMEA Finance Leadership Team (FLT), with support from the Senior Analyst
Establish and maintain clear forums with the Accounting team to review the balance sheet and support quarterly and year-end closing
Support ad hoc financial analysis and business case support for EMEA-wide initiatives
Champion simplification across FP&A processes (month end & forecast), leveraging AI tools, analytics, and structured ways of working to reduce manual effort and increase impact
Drive the animation of financial performance across the EMEA business, using BI tools and automation to bring data to life
Own the maintenance of FP&A master data, including region, customer, category, and product hierarchies — ensuring accuracy, consistency, and integrity across all financial reporting
Serve as the primary point of contact between EMEA Finance and the Global BI & IT team, ensuring alignment on tools, reporting priorities, and the rollout of global innovations into the EMEA environment
Lead the local execution of global and regional data transformation projects — including PowerBI dashboard development, P&L fundamentals alignment (e.g. gross-to-net, Oracle SKU-level data, legacy BI migration)
Drive a culture of documentation, process excellence, and continuous improvement within the EMEA FP&A team
Act as a champion for financial data governance and best practice, embedding robust controls and scalable processes as the business continues to grow at pace

What we offer

Competitive health insurance
retirement plans
paid time off
employee stock purchase options
wellness programs
SharkNinja product discounts
high impact Learning Programs

Fulltime

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Engagement Manager, Professional Services EMEA

Job Description

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