CrawlJobs Logo
Braze Logo Braze · IT - Software Development

Engagement Manager II

Mexico, Mexico City · Job Posted January 06, 2026
Apply Position
Job Link Share

Job Description

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Job Responsibility

  • Lead the AI Deployment Lifecycle from start to finish including use case design, defining operating model, managing technical setup, and overseeing user acceptance testing (UAT)
  • Facilitate hands-on technical workshops with customers to align on objectives, technical specs, model configuration, and integration architecture
  • Be the main point of contact for customers throughout the AI deployment process
  • Manage customer deliverables, proactively identify and address risks, and provide clear communication to all stakeholders including senior leadership
  • Champion project management excellence and continuously improve the standardized AI deployment playbook
  • Play a crucial role in shaping the product roadmap to ensure it is customer-centric

Requirements

  • 5-7 years of project management, consulting, or professional services experience
  • Bachelor's degree in a technical field (advanced degrees like MBA or MS preferred)
  • Significant experience managing technical projects from start to finish
  • Experience leading workshops with senior-level stakeholders
  • Hands-on technical experience to contribute to architectural and machine learning design at a conceptual level
  • Proactive, resourceful, and entrepreneurial mindset
  • Exceptional organizational, communication, and persuasion skills
  • Ability to navigate complex projects and build relationships with diverse stakeholders
  • Customer-centric mindset
  • Passion for technical program delivery, process engineering, defining strategy, and championing best practices

What we offer

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services including fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience
  • Opportunities to give back to your community including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups
  • Collaborative, transparent, and fun culture
Braze - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Engagement Manager II

8 matching positions

Engagement Manager Ii

Engagement Manager II is a critical role on our growing AI Expert Services team....
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
braze.com Logo
Braze
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent English and advanced Spanish (mandatory)
  • Significant experience managing technical projects from start to finish
  • 5-7 years of project management, consulting, or professional services experience
  • At least a bachelor's degree in a technical field
  • Ability to lead workshops with senior-level stakeholders
  • Hands-on technical experience in architectural and machine learning design
  • Proactive and resourceful
  • Advanced degrees (MBA or MS) preferred
Job Responsibility
Job Responsibility
  • Lead the AI Deployment Lifecycle
  • Facilitate Technical Workshops
  • Drive successful customer engagements
  • Drive Process Improvement
  • Influence the Product Roadmap
What we offer
What we offer
  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience, designed to foster community, team connections, and innovation
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®
  • Fulltime
Read More
Arrow Right

Engagement Manager II

Engagement Manager II is a critical role on our growing AI Expert Services team....
Location
Location
United States , Denver
Salary
Salary:
121300.00 - 142700.00 USD / Year
braze.com Logo
Braze
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-7 years of project management, consulting, or professional services experience
  • Bachelor's degree in a technical field (advanced degrees preferred)
  • Significant experience managing technical projects from start to finish
  • Professional services background with expertise in leading workshops with senior-level stakeholders
  • Hands-on technical experience contributing to architectural and machine learning design
  • Proactive, resourceful, and entrepreneurial mindset
Job Responsibility
Job Responsibility
  • Lead the AI Deployment Lifecycle from use case design to user acceptance testing
  • Facilitate technical workshops with customers to align on objectives and architecture
  • Drive successful customer engagements as main point of contact
  • Drive process improvement by refining AI deployment playbook
  • Influence the product roadmap to ensure it is customer-centric
What we offer
What we offer
  • Equity grants of restricted stock (RSUs)
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive medical, dental, vision, life, and disability plans
  • Family services including fertility benefits and equal paid parental leave
  • Professional development with career pathing and learning stipend
  • Curated in-office employee experience
  • Opportunities to give back including Volunteer Week
  • Employee Resource Groups
  • Fulltime
Read More
Arrow Right

Operations Team Manager Ii

Responsible for delivering performance targets in Safety, Quality, Cost, and Eff...
Location
Location
United States , Carthage
Salary
Salary:
Not provided
ajinomotofoods.com Logo
Ajinomoto Foods North America, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum Associate of Science degree in a STEM field required
  • Minimum of 4 years of manufacturing experience in a leadership role, preferably in the food industry
  • Multiple examples of successfully delivering performance improvement in Safety, Quality, Cost and Efficiency
  • Multiple examples of building organizational capabilities
  • Multiple examples of solving issues to root cause and eliminating recurrence
  • Multiple examples of deploying improvement tools and frameworks with measurable outcomes
Job Responsibility
Job Responsibility
  • Lead and motivate the production line team to meet and exceed performance standards in Safety, Quality, Cost and Efficiency
  • Direct leadership and oversight to assigned production lines
  • Developing and coaching Team Manager I positions across various shifts
  • Oversee all production activities across multiple shifts
  • Identify and implement process improvements to enhance productivity, reduce waste, and lower operational costs
  • Troubleshoot and resolve operational issues
  • Communicate clear expectations regarding operational standards
  • Develop and execute daily, weekly, and monthly production plans
  • Conduct regular team meetings
  • Provide coaching and feedback to all team members
  • Fulltime
Read More
Arrow Right

B2B Performance Marketing Manager II

This role will play a critical part in driving growth across our B2B portfolio, ...
Location
Location
United States , San Francisco
Salary
Salary:
169000.00 - 188000.00 USD / Year
uber.com Logo
Uber
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Marketing, Economics, Business, or equivalent practical experience
  • 7+ years of experience in growth, B2B, integrated, lifecycle, or performance marketing
  • Proven experience owning paid marketing strategy, campaign execution, and performance outcomes across acquisition channels.
Job Responsibility
Job Responsibility
  • Lead global B2B marketing strategy and go-to-market planning, driving awareness, adoption, and business growth across key markets
  • Develop and execute integrated, cross-channel marketing programs that align with business objectives and customer needs
  • Partner across Marketing, Product, Operations, Applied Science, and other cross-functional teams to align priorities, influence decisions, and drive successful execution
  • Build scalable marketing frameworks, launch processes, and operating models that support long-term business growth
  • Translate business opportunities and challenges into actionable marketing strategies and measurable outcomes
  • Analyze performance, generate insights, and recommend optimizations to improve marketing effectiveness and business impact
  • Partner with channel teams to develop performance marketing strategies that support acquisition, engagement, and growth.
What we offer
What we offer
  • Bonus program
  • Equity award & other types of comp
  • 401(k) plan
  • Various benefits
  • Fulltime
Read More
Arrow Right

Product Manager II

Shape the Future of Hyperscale Cloud Computing with Microsoft Azure. Are you ea...
Location
Location
United States , Multiple Locations
Salary
Salary:
102100.00 - 202200.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree AND 2+ years experience in product/service/program management or software development OR equivalent experience
  • Ability to meet Microsoft customer and/or government security screening requirements are required for this role
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Job Responsibility
Job Responsibility
  • Partner with Software and Hardware Engineering to design technical solutions across feature areas. Identify risks and propose data-based mitigations.
  • Define success criteria and create relationships for implementing features for complex cross-functional projects. Coordinate and ensure alignment across organizations.
  • Deliver on roadmap for multiple feature groups, track project schedules, develop staging and implementation plan, and manage governance programs.
  • Drive continuous improvements by validating use cases and writing test cases from scratch. Lead teams to partner with other departments to collect performance metrics, drive customer support, and lead direct customer engagements.
  • Fulltime
Read More
Arrow Right

Clinical Nutrition Manager II

The Clinical Nutrition Manager II plans, coordinates and manages all patient/res...
Location
Location
United States , Chicago
Salary
Salary:
100000.00 - 110000.00 USD / Year
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Requires at least 5-7 years of experience as a clinical dietitian
  • Requires a bachelor's degree at an accredited institution with course work accredited or approved by the appropriate nutrition and dietetics agencies
  • Earn and maintain applicable certifications, registrations, licenses, credentials and continuing education requirements by the appropriate accredited local agencies
  • Formal eligibility to practice dietetics in geographic location where applicable
  • Must be able to travel weekly as the expectation is that you will be onsite most days
  • 3-5 years of supervisory experience preferred
Job Responsibility
Job Responsibility
  • Plans, coordinates and manages all patient/resident nutrition care activities while complying with the standards established by Aramark, regulatory agencies and clients
  • Develops and implements cost effective, profit-generating nutrition programs
  • Functions as a member of the multidisciplinary health care team to implement nutrition care plans
  • Establishes and maintains policies, standards and programs for the provision of optimal, cost-effective nutrition care to patients/residents
  • Coordinates and directs all clinical activities and determining and implementing appropriate staffing levels
  • Develops goals and objectives for Clinical Nutrition to maintain high quality care
  • Utilizes equipment, resources, and programs to provide efficient and high-quality care
  • Assists in the performance planning process for Dietitians and Dietetic Interns and interviews, selects and trains employees within the Food and Nutrition Services
  • Participates in the budget process
  • Recognizes and adopts activities appropriate to the specific needs of the patient/resident population
What we offer
What we offer
  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave
  • disability coverage
  • Fulltime
Read More
Arrow Right

Incident Manager II

Location
Location
India , Hyderabad
Salary
Salary:
Not provided
alterdomus.com Logo
Alter Domus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven track record in effective delivery of Incident Management
  • Strong time management skills coupled with good organization and planning skills
  • Experience working in an operations, engineering, security, change and incident management/response team
  • Experience with application or infrastructure services in a multi supplier environment
  • Excellent written and verbal communication skills
  • Strong collaboration skills
  • ITIL4 or v3 Foundation qualified
Job Responsibility
Job Responsibility
  • Owning the progression of incidents, proactively intervening when appropriate to ensure incidents are progressed through to closure in a timely manner and within contracted SLAs
  • Review Incidents across all priorities to identify root cause, detail accurate technical and business impact statements and corrective action measures and ensure timely communications to key stakeholders
  • Lead and coordinate Major Incident bridges, ensuring technical teams remain focused on resolution and remediation
  • Working with multiple support teams to ensure SLA compliance for all incidents
  • Review incidents to ensure accurate technical root cause identification, clear business and user impact statements, appropriate corrective and preventive actions
  • Documenting all incident steps to establish root cause to aid in process improvements, identify deviations and enable creation of a knowledge base
  • Host and/or join wider areas Post Incident Review meetings with key participants and accountable parties to ensure correct focus on root cause and drive eradication actions
  • Establishing regular incident reports are made available to all key stakeholders
  • Performing incident trend analysis to identify potential problems
  • Facilitating, leading, and establishing problem management
What we offer
What we offer
  • Support for professional accreditations such as ACCA and study leave
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
  • Fulltime
Read More
Arrow Right

Project Manager II - Strategic Workforce Planning

Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree required
Job Responsibility
Job Responsibility
  • Serves as a project manager on major complex projects, initiatives and/or implementation projects
  • Oversees assigned projects including monitoring project performance and compliance with applicable specifications, rules, regulations and laws
  • Responsible for the preparation of initial and final documentation necessary for delivery to customer, systems and programming
  • insures quality and timeliness of work performed and the final products
  • Develop organizational tools such as project plans, timelines, meeting agendas, conceptual models and presentations to document and communicate project goals and needs, engage stakeholders and define deadlines and accountabilities
  • Establishes schedules and methods for achieving project goals and objectives
  • and reviews work products, makes corrections and coordinates accordingly with health plan leadership
  • Facilitates communication across distinct functional teams such as medical management, operations, analytics and IT, finance, state and local government, vendors, consultants, executive leadership
  • Develop, maintain and activate systems for deviations from project plans to facilitate decision-making, adjustment to plans and communication to project leadership
  • Fulltime
Read More
Arrow Right