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EliseAI Logo EliseAI · IT - Software Development

Engagement Lead, Future Platforms

United States, New York City 190000.00 - 250000.00 USD / Year · Job Posted April 19, 2026
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Job Description

As an Engagement Lead on the Future Platforms team, you’ll help found and scale a critical new function at EliseAI: taking our future platform products from early customer promise to live, adopted, business-impacting deployments. This is a cross-functional, high-autonomy role that sits at the intersection of product, strategy, and execution.

Job Responsibility

  • Own engagement success end-to-end: Serve as the primary driver of customer deployments from late-stage sales handoff through launch and post-launch stabilization
  • ensure outcomes, timelines, and stakeholder alignment
  • Support sales and expansion: Participate in later-stage sales and pre-sales discovery to set up successful engagements
  • help scope realistic engagements and identify follow-on opportunities
  • Lead discovery, scoping, and decisioning: Translate fuzzy goals into crisp requirements, workflows, success metrics, and rollout plans
  • guide customers through tradeoffs, product constraints, and adoption choices
  • Run the execution motion: Maintain multi-threaded project plans under ambiguity
  • coordinate across internal teams and external stakeholders
  • create clear operating cadences, risk tracking, and launch readiness
  • Configuration and launch: Collaborate with product operations, engineering, and training teams to drive product configuration, data migration, launch, and successful adoption
  • Inform and support product development: Partner with Product/Engineering to define net-new product workflows and requirements and help shape the product roadmap—based on scoping learnings, customer input, and real-world usage
  • Build the scalable playbook: Turn lessons from engagements into repeatable processes, templates, and systems—improving speed and quality as we scale
  • Attract top-tier talent to join our driven team
  • Move at rocket speed, build something massive

Requirements

  • 5–8 years of experience in management consulting, corporate strategy, product management, and/or founder/operator roles at high-growth startups
  • Strong technical intuition, demonstrated by STEM degree or equivalent technical background
  • Proven ability to take ownership and operate autonomously with strong judgement in fast-paced, ambiguous environments
  • Proven ability to independently manage complex projects end-to-end in a client facing setting
  • Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders
  • Ability to operate creatively and flexibly while maintaining sharp attention to detail
  • Willingness to travel ~1x per month for ~3 days
  • Willingness to work in person at our office 4-5 days a week

What we offer

  • Equity in the company
  • Medical, Dental and Vision premiums covered at 100%
  • Fully paid parental leave
  • Commuter benefits
  • 401k benefits
  • Fitness & home services stipend to cover part of your expenses so you can focus on what matters
  • A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
  • Unlimited vacation and paid holidays
  • We'll cover relocation packages and make the move exciting, not painful
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