Engagement Associate Job at Profound (New York City)

Engagement Associate

Legora is on a mission: to redefine how legal work gets done. From the very star...

Location

United States , New York City

Salary:

125000.00 - 150000.00 USD / Year

Legora

Expiration Date

Until further notice

Requirements

2+ years of professional experience in a management consulting or similar client advisory role, a customer-facing role in B2B SaaS, or within the Legal field
Experience working directly with clients, building relationships, and supporting outcomes in fast-paced, professional settings
Strong organizational and project management skills, with the ability to manage multiple client relationships and priorities concurrently
Clear, confident communication skills – comfortable explaining concepts, running client calls, and supporting both senior and hands-on stakeholders
A proactive, detail-oriented mindset with a strong sense of ownership and comfort operating in ambiguous environments
Curiosity and the ability to learn complex products, workflows, and industries quickly
A collaborative working style - you enjoy partnering with others and contributing to shared goals
Comfort working with metrics and tools to understand customer health, engagement, and outcomes
A growth mindset and interest in developing toward more senior client ownership
A passion for in-office collaboration – we are in-office 5 days per week in our beautiful Union Square HQ, building together

Job Responsibility

Support Engagement Directors / Senior Managers on Strategic and Enterprise accounts, assisting with onboarding, enablement, rollout coordination, and ongoing client support
Ensure client feedback is channelled internally to the correct stakeholders (Customer Enablement, Product, Marketing) and the client is kept informed of progress
Run product enablement sessions across the portfolio to drive consistent usage and measurable value for clients
Diagnose client challenges, surface risks and opportunities, and contribute to structured solutions in partnership with senior team members
Guide clients on best practices, workflows, and usage strategies aligned to their goals and operational needs
Monitor usage trends and customer health metrics using internal tools, proactively flagging risks, churn signals, and growth opportunities
Serve as the primary point-of-contact for smaller SMB customers requiring tailored engagement strategies
Create resources such as presentations (i.e. Quarterly Business Review and Rollout decks) and training materials for customer engagements
Contribute to the development and refinement of Legora’s Engagement playbook, templates, and scalable client-facing processes

What we offer

Global collaboration: Partner with teams and clients across Stockholm, New York, London, Sydney, and more
Competitive package: Comprehensive salary, benefits, and tools for success
Meaningful work: Your efforts shape how thousands of lawyers use AI daily
In-person environment: Union Square NYC office designed for ambitious builders
U.S. employees receive medical, dental, and vision coverage, flexible paid time off plus company holidays, and a 401(k) with company match and automatic enrollment

Fulltime

Customer Engagement Associate

We’re looking for a User Engagement Associate SMB who can help us nurture and gr...

Location

Ireland , Dublin

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

1+years of experience in customer success, account management, or sales function
Knowledge of Power BI and/or Salesforce is a plus
Passionate about providing users with a positive experience
Ability to prioritize tasks in a fast-paced environment without compromising the quality of work
Excellent active listening skills, written communication skills, and the ability to effectively present written and verbal information to users and prospects via phone and email
Ability to problem solve and propose solutions using data to drive decisions
Self-motivated and results-oriented, with the ability to work independently and as part of a team
This role does not require any travel

Job Responsibility

Customer Growth: Take the lead in driving account growth, focusing on expanding our ever-growing SMB user base. Take ownership of their post-purchase journey, from adoption to expansion. Actively seek new opportunities from the existing customer base
Relationship Building: Get to know our users as thoroughly as possible. From onboarding onwards, be the first point of contact. Develop and nurture strong, long-lasting relationships—plant seeds for future opportunities. You're the bridge between user needs and our solutions
Relationship Management: Stay ahead in all user interactions. Organize onboarding sessions, craft impactful recap emails, or find ways to build new relationships
Collaboration: Work closely with our Product Sales and Success teams to ensure a seamless user experience from the first touchpoint. Work with our Product team to provide feedback, explore, and deliver solutions. Work with our Marketing team to build user advocacy
Learning and Educating: Use your knowledge to make our users successful. Embrace opportunities for continuous learning and growth

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world

Fulltime

Brand Engagement Associate (Community Management)

Our beauty client in NYC is seeking a Brand Engagement Associate (Community Mana...

Location

United States , New York

Salary:

34.00 USD / Hour

Solomon Page

Expiration Date

Until further notice

Requirements

Social Native: You live on TikTok and Instagram. You understand the nuances of creator culture and online brand engagement.
Creative Eye: A strong aesthetic sense for what looks good on camera - from the way a box is packed to the way a comment is phrased.
Operational Agility: Ability to pivot quickly from high-level strategy or ideas to executing gifting boxes for a trending moment.
Communication Skills: Exceptional writing skills with the ability to adapt to a brand's unique persona for custom gifting communication and community management.
In Office Days: Must be in the office 3 days minimum

Job Responsibility

Social Listening & Trend Translation
Influencer Advocacy & Surprise Delight Execution
Community Building
Operations & Project Management

What we offer

medical
dental
401(k)
direct deposit
commuter benefits

Community Engagement Associate Home Care North

Location

United States , South Burlington

Salary:

59300.00 - 88900.00 USD / Year

Unilever

Expiration Date

Until further notice

Requirements

BS or BA required, or equivalent years of experience in related field
1 to 3 Years of experience
Agile, organized, proactive, problem-solver, who shows great attention to detail
Results oriented with a can-do mindset
Adaptable in managing evolving priorities and deadlines in a fast-paced, growing environment
Demonstrated leadership skills within a process oriented, team environment
Strong relationship management skills, ability to build a personal network throughout the company
Excellent oral and written communication skills
Professional, cordial, courteous
Highly proficient in MS Word, PowerPoint, Excel and Outlook

Job Responsibility

Provide high-level administrative, organizational, and operational support to senior leadership within Home Care North America
Proactively manage complex calendars, business priorities, meeting rhythms, and scheduling conflicts
Coordinate internal and external meetings, including leadership forums, offsites, agency meetings, and one-on-ones
Prepare meeting materials, pre-reads, agendas, and capture follow-ups to ensure closure on actions
Manage domestic and international travel logistics, itineraries, expense reporting, and related compliance
Support communication flow across leadership and cross-functional teams, acting as a connective tissue
Handle sensitive information with discretion and uphold the highest standards of confidentiality
Provide project management support for priority initiatives, culture moments, and operating rhythms
Continuously improve ways of working, processes, and tools to increase efficiency and effectiveness
Be a trusted partner who anticipates needs, surfaces risks early, and enables leaders to focus on impact

What we offer

health insurance (including prescription drug, dental, and vision coverage)
retirement savings benefits
life insurance and disability benefits
parental leave
sick leave
paid vacation and holidays
access to numerous voluntary benefits

Fulltime

Customer Engagement Associate

Join Artha Solutions — a leading IT solutions provider — and get paid to talk to...

Location

United States , Naperville

Salary:

Not provided

Artha Solutions

Expiration Date

Until further notice

Requirements

Strong, friendly phone communication skills
Comfortable talking to new people
Basic computer skills, data technology knowledge preferred (e.g., cloud, analytics, data integration) but will train for the right candidate
Reliable and organized
Eager to learn — no experience required

Job Responsibility

Call potential customers & event participants
Build rapport, answer questions, and share product info
Update customer details in our system
Follow up with interested leads

What we offer

Paid training
Supportive, team-oriented environment
Possible future work after the current temporary role ends

Fulltime

Rider Engagement Associate

The Rider Engagement Associate will support the execution of rider commercial pe...

Location

United Arab Emirates , Dubai

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

1–3 years of experience in Operations, Partnerships, Sales, Marketing & Community Engagement
Bachelor’s degree in Business, Marketing, Communications, or a related field
Strong written and verbal communication skills in English and Arabic
Ability & interest to craft clear and engaging communications for rider campaigns
Comfortable conducting market research and external outreach
Experience coordinating events, workshops, or engagement initiatives is a plus
Proficient in Google Workspace tools and Excel/Sheets, with experience in Canva or similar design tools as a plus
Must hold a UAE Passport and Family Book

Job Responsibility

Identify and pursue impactful rider benefit partnerships (e.g. grocers, restaurants, and bike service shops) to strengthen Deliveroo’s non-monetary rider proposition in the UAE
Support the creation and rollout of engaging rider communications and campaigns
Support the planning and execution of rider road safety programmes, including hosting workshops and collaborating with internal and external stakeholders such as local authorities and the Public Affairs team
Track and report on the success of initiatives (e.g. rider satisfaction and redemption rates)
Organise and execute in-person rider activities and events, such as rider Iftars during Ramadan and heat-relief campaigns during the summer months

What we offer

Support with your visa and work permit process
Paternity and maternity benefits
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular social events
Comprehensive medical insurance (for employees, one dependent spouse and two dependent children)
Access to Headspace, a meditation and wellbeing app
Access to our Employee Assistance Plan
Life Insurance
25 days annual leave
One day of paid leave per year to volunteer with a registered charity

Fulltime

Senior Manager, Change Management and Associate Engagement

As the Sr. Manager, Change Management and Communications you will be responsible...

Location

United States , Bethesda

Salary:

110400.00 - 176900.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
graduate degree preferred in Communications, Marketing, Organizational Development, Business Management, or Related Field
Minimum of six years of experience supporting or leading change management, communications, employee engagement
Experience influencing business leaders, providing communication and change management support

Job Responsibility

Design and execute effective communication and change management strategies that reduce risks, inform and inspire and drive adoption of new processes, technologies and/or behaviors
Manage multiple priorities on time in a fast-paced, rapidly evolving work environment
Lead the execution of key change management deliverables including focus groups and insights gathering, impact assessments, risk analysis, stakeholder analysis and more
Lead the creation, review and distribution of internal communications and engagement tactics including presentations and talking points, direct email, webinar development and execution, creative content and videos, intranet UI, and more
Partner with HR teams to measure success in support of full life-cycle deployment efforts as well as ad-hoc projects - from assessment to implementation to sustainment
Identify and resolve issues and risks, provide timely updates to leadership
Provide input to ensure learning programs, training, and support materials are effective
Manage senior level clients/stakeholders within and outside of HR to translate business needs into change and engagement solutions
Write and edit clear and concise communications
create visually appealing materials

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical coverage
dental coverage
vision coverage
health care flexible spending account

Fulltime

Engagement Associate EMEA

Legora is on a mission: to redefine how legal work gets done. From the very star...

Location

Sweden , Stockholm

Salary:

Not provided

Legora

Expiration Date

Until further notice

Requirements

1–2 years of experience from a legal environment, a client advisory or consulting role, or a customer-facing SaaS or technology role
Demonstrated examples of going above and beyond to deliver high-quality work or service outcomes
You communicate clearly and confidently, both written and verbal
High attention to detail and can manage multiple priorities reliably
Someone who enjoys being in the office 5 days a week. Collaborative work is core to how we operate

Job Responsibility

Own and manage a set of client accounts, building strong relationships and driving adoption and engagement
Support senior Engagement Managers on enterprise clients through onboarding, training, and ongoing support
Help diagnose client challenges, uncover root causes, and contribute to structured solutions and engagement playbooks
Run regular check-ins, product enablement sessions, and success reviews with your clients
Monitor usage trends and customer health signals, proactively flagging risks and opportunities

Fulltime

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Engagement Associate

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