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Engagement And Community Partner

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Social Value Portal Ltd

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Location:
United Kingdom , City of London

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

40500.00 GBP / Year
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Job Description:

This is a brand new role where you’ll lead community engagement projects that shape better services and stronger local trust. You’ll plan and deliver engagement that reflects what matters to customers in your region, blending face to face and digital approaches. Working closely with regional leaders, you’ll turn real customer voices into visible change across communities.

Job Responsibility:

  • Lead community engagement projects shaped by local priorities and customer insight
  • Build trusted relationships with customers, communities, and regional leaders
  • Turn feedback and data into clear themes that influence decisions
  • Design inclusive engagement that reaches underrepresented and seldom-heard voices
  • Strengthen customer governance through clear, confident reporting and assurance

Requirements:

  • You have experience leading community or customer engagement projects
  • You have confidence influencing others and working with senior stakeholders
  • You have experience turning insight into clear actions and recommendations
  • You have experience building partnerships with local or community organisations
  • You have a strong commitment to inclusive and accessible engagement
What we offer:
  • 34 days leave (rising to 39)
  • health cash plan worth over £1140
  • Matching pension contribution (up to 7% and life insurance of 3x basic salary)
  • Instant pay access with Stream
  • 800+ discounts on shops, holidays, days out, tech and more
  • Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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