Engagement Advisor

• You will drive and execute transformational communications aligned with the US IWPB & GPB strategy to enhance employee engagement, support our culture strategy, and promote an international, wealth and international mindset
• You will uphold HSBC values and strengthen the business reputation by delivering an innovative and integrated communications strategy aligned with the International Wealth and Premier Banking (IWPB) and Private Banking (PB) framework
• You will ensure effective communication of organizational transformation initiatives and programs to broader audiences, including employees and stakeholders
• You will support communication efforts in achieving program vision, objectives, and key results, focusing on alignment with IWPB & PB ambition
• You will collaborate with Marketing and Communications teams to ensure that the employee communications plan drives customer centricity, people engagement, and aligns with US IWPB strategy
• You will plan, edit, and write content for various internal communications
• You will manage internal communication responses to crisis situations affecting organizational perception and reputation
• You will partner with the Global and US communications team for an integrated external and internal communications effort
• You will facilitate dialogue through internal forums to research content, assess employee engagement, and identify opportunities to strengthen communication strategy
• You will maintain regular engagement with and advise senior executives on developments throughout the organization
• You will execute the communications plan in the local market, building and protecting HSBC's reputation using insights from internal and external measurements to drive discussions and communications planning
• You will create adaptable and engaging content while acting as a local representative of the communications function
• You will understand stakeholder requirements, research relevant areas for content production, write drafts, proofread, and meet project deadlines
• You will lead the Emerging Talent program, partnering with HR to enhance the program
• You will perform other tasks as assigned by the line manager

• BA degree in Communications, Journalism, or a related field preferred
• 5-7 years of experience in a public relations capacity, preferably with an agency background or in an advisory/consultancy role
• Strong experience in public relations writing and pitching
• Excellent written and verbal communication skills
• Proactive, organized, and detail-oriented, with the ability to prioritize and manage multiple projects simultaneously
• Strong creative writing, editing, and pitching skills
• Proven ability to maintain high levels of confidentiality
• Proven ability to connect activity and impact with data
• Experience in Agile transformation and organizational change is helpful
• Applicants must be legally authorized to work in the U.S.

Experience in Agile transformation and organizational change is helpful

• Professional development opportunities
• Competitive pay
• Flexible benefits
• Wellness Hub
• Inclusive work environment
• Volunteerism policy
• Matching gift program
• Sustainability and Climate Change Initiatives
• Employee Resource Groups