Eng + Esp Application Coordinator

• Oversee the tenant application process from initial inquiry to lease signing
• Review and verify tenant applications, including background checks and credit reports
• Communicate with applicants to gather necessary documentation and provide updates on application status
• Collaborate with property management teams to ensure timely processing of applications
• Maintain accurate records of applications, approvals, and denials in our property management software
• Respond to inquiries from applicants, property owners, and real estate agents regarding application procedures
• Ensure compliance with Fair Housing regulations and company policies
• Assist in training staff on application procedures and software usage
• Prepare regular reports on application status and trends for management review

• Background: Bachelor’s degree in Property Management, Business Administration
• OR 2-3 years of experience in tenant services, customer service, property management, or a related operational role (knowledge of Fair Housing laws and regulations is preferred)
• Language & Communication: Excellent communication skills in English and Spanish (written and verbal)
• Tools: Proficiency in property management software, CRM system and digital communication tools
• Remote Expertise: Proven experience in remote work
• or, if new to remote, must demonstrate high tech-savviness and a fast, adaptable learning style

Knowledge of Fair Housing laws and regulations is preferred

• 8 Paid Holidays
• Paid Time Off (PTO): 16–39 days per year, based on tenure
• Seasonal Bonus: awarded during profitable periods or successful investments
• Unexpected Emergency Funds
• VitalCare Medical Assistance
• Staff Line of Credit (LOC)
• Vehicle ownership program (SPV level & above)
• After-life funds
• Exclusive Retirement Plan
• Professional development opportunities