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Here at NSL we are not just the “parking people”; but market leaders in our industry. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. Our Enforcement Officers play a big part by removing untaxed vehicles on behalf of the DVLA.
Job Responsibility:
Liaises with members of the public and give advice regarding clamping and fines
Advises the public on payment methods and other issues regarding enforcement action taken on their vehicle
Work alongside other agencies when required including Police DVLA and VOSA
Deals with enquiries from the public regarding enforcement action and ensures the relevant information packs are available
Ensures all vehicles and enforcement equipment is serviced and fit for purpose reporting faults to the Manager
Completes daily reports regarding activities
Requirements:
Full UK Drivers License is ESSENTIAL
Excellent Communication Skills
Self Motivated
Customer Focused
Ability to work shifts
Ability to work on own initiative
Previous experience in a similar role would be ideal but not essential
Nice to have:
Previous experience in a similar role would be ideal but not essential
What we offer:
Staff benefits designed to suit you, from discounts on retail shopping travel and socialising to health & wellbeing
Excellent Reward & Recognition Scheme
Enhanced Maternity & Paternity package [subject to eligibility criteria]