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Enforcement Agent

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Jacobs Enforcement

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Location:
United Kingdom , Norwich

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Category:
Legal

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Contract Type:
Not provided

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Salary:

27000.00 GBP / Year
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Job Description:

As an Enforcement Agent, you will be responsible for recovering unpaid debts including Council Tax, Non Domestic Rates, Road Traffic PCNs and Court Fines, on behalf of our clients. The role entails visiting debtors, discussing their accounts, and negotiating suitable payment solutions. Your role is vital to ensuring a fair and effective debt resolution.

Job Responsibility:

  • Visiting residential and commercial properties to recover outstanding debt.
  • Negotiating repayment plans or collecting full payments
  • Explaining the purpose of your visit and offering solutions within legal and company guidelines
  • Establishing the debtors financial circumstances, capturing key income and employment information
  • Managing your own case portfolio and adhering to timescales
  • Maintaining detailed records and reporting accurate data
  • Organising and supervising the removal of goods in circumstances where debt cannot be recovered

Requirements:

  • Security Screening - You must pass a BPSS (Baseline Personnel Security Screening) as a condition of an offer of employment. This check verifies identity, UK Right to Work, employment history and unspent criminal convictions.
  • Driving License – A full UK driving license is essential for the role.

Nice to have:

  • Experience in the debt collection or Enforcement industry is desirable.
  • Experience of a target-driven role, lone-working or within the field is also desirable.
What we offer:
  • Commission – Uncapped commission opportunities based on performance.
  • Training and Qualifications – Comprehensive training, including the TCoG Level 2 Qualification and a dedicated mentor in the field, ensuring you meet all legal and professional requirements.
  • Certification – Support with obtaining and renewing your Enforcement Agent Certification.
  • Flexible Working – 40 hours per week (over five days) with flexibility to plan each day to suit your lifestyle
  • Company Vehicle – Fully expensed vehicle provided and available for personal use.
  • Annual Leave Allowance – Generous annual leave allowance with average commission payments payable for up to 20 days per annum.
  • Company Pension Scheme – Contributions to a workplace pension, helping you plan for a secure financial future.
  • Health Cash Plan - Company funded health cash plan that helps cover the cost of everyday healthcare such as dental and optical, whilst also providing access to retail, gym and grocery discounts.
  • Death In Service Benefit - In the unfortunate event of your passing, your loved ones will be supported through our Company funded Death in Service benefit, providing financial protection and peace of mind for your family.

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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