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Enforcement Agent

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Jacobs Enforcement

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Location:
England , North East England Region

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Category:

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Contract Type:
Employment contract

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Salary:

27000.00 GBP / Year

Job Description:

As an Enforcement Agent, you will be responsible for recovering unpaid debts including Council Tax, Non Domestic Rates, Road Traffic PCNs and Court Fines, on behalf of our clients. The role entails visiting debtors, discussing their accounts, and negotiating suitable payment solutions. Your role is vital to ensuring a fair and effective debt resolution.

Job Responsibility:

  • Visiting residential and commercial properties to recover outstanding debt
  • Negotiating repayment plans or collecting full payments
  • Explaining the purpose of your visit and offering solutions within legal and company guidelines
  • Establishing the debtors financial circumstances, capturing key income and employment information
  • Managing your own case portfolio and adhering to timescales
  • Maintaining detailed records and reporting accurate data
  • Organising and supervising the removal of goods in circumstances where debt cannot be recovered

Requirements:

  • Strong interpersonal and negotiation skills
  • Resilience and ability to handle challenging conversations
  • Self-motivated, with excellent time management and organisation skills
  • Target and results driven
  • Experience in the debt collection or Enforcement industry is desirable
  • Experience of a target-driven role, lone-working or within the field is also desirable
  • You must pass a BPSS (Baseline Personnel Security Screening) as a condition of an offer of employment
  • A full UK driving license is essential for the role
  • Full UK Driving Licence (required)

Nice to have:

  • Experience in the debt collection or Enforcement industry is desirable
  • Experience of a target-driven role, lone-working or within the field is also desirable
What we offer:
  • Additional leave
  • Bereavement leave
  • Company car
  • Company events
  • Company pension
  • Flexitime
  • Health & wellbeing programme
  • Life insurance
  • Competitive salary - £27,000 basic salary per annum
  • Uncapped commission opportunities based on performance
  • Comprehensive training, including the TCoG Level 2 Qualification and a dedicated mentor in the field
  • Support with obtaining and renewing your Enforcement Agent Certification
  • Flexible Working – 40 hours per week (over five days) with flexibility to plan each day to suit your lifestyle
  • Fully expensed vehicle provided and available for personal use
  • Generous annual leave allowance with average commission payments payable for up to 20 days per annum
  • Contributions to a workplace pension
  • Company funded health cash plan
  • Death In Service Benefit

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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