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Are you an organised and proactive project professional looking to make a real impact on the region's journey to Net Zero? We have an excellent opportunity for a Project Support Officer to join our Energy Capital team, supporting the delivery of innovative programmes that help create warmer, greener and more sustainable homes and communities across the West Midlands. In this role, you will provide vital programme management support across a portfolio of Net Zero Homes and Communities projects, helping to ensure programmes are delivered effectively, on time and within budget. Working closely with Programme Managers, workstream leads and key stakeholders, you'll play a key role in maintaining governance, monitoring performance and supporting successful project delivery.
Job Responsibility
Maintaining key programme documentation, including plans, RAID logs, lessons learned and budgets
Preparing programme and project reports to support effective decision-making and governance
Supporting risk, issue and change management processes
Assisting with financial monitoring and reporting activities
Collating and presenting programme information to support performance reporting, evaluation and learning
Providing comprehensive support to Boards, Groups and Forums, including agenda management, minute taking and action tracking
Building positive relationships with stakeholders and responding to enquiries in a timely and professional manner
Supporting communications activities and programme engagement
Contributing to the continuous improvement of project management processes across the Energy Capital team
Requirements
Experience supporting programme management and reporting processes
Experience producing and monitoring dashboards, reports and performance information for Boards and Committees
Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely
Strong organisational and interpersonal skills, with the ability to manage competing priorities and work effectively under pressure
Intermediate to advanced Microsoft Office skills, particularly Excel, Word, PowerPoint and Outlook, alongside virtual meeting platforms
The ability to adapt and thrive in a changing environment where priorities and programme requirements may evolve over time
What we offer
Local Government Pension Scheme (one of the most generous pension schemes in the UK)
Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs)
28 days paid annual leave (with an option to purchase more) + Statutory days
EV car benefit scheme
Healthcare plans
Discounted gym membership, will writing, and mortgage advice
An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate
3 days of paid leave each year to volunteer
Interest-free financing through SmartTech to buy the latest technology
Discounted shopping with over 2,000 big-name retailers, and more
Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts
Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses