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Energy Flexibility Consultant - Residential Flex

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Assessfirst

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Location:
United States , New York

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

100000.00 - 200000.00 USD / Year
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Job Description:

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

Job Responsibility:

  • Managing the relationship with client counterparts (often product owners and business owners)
  • Being the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues
  • Being the knowledge base of how Kraken works and how we deliver Kraken Platform
  • Triaging incoming requests and communicating client priorities internally
  • Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform
  • Supporting the engineering team to deliver product features
  • Challenging the client to think differently about tech development, having full belief in the continuous iteration and deployment approach we have

Requirements:

  • Experience in a regulated utilities environment
  • Strong agile delivery experience
  • Experience of product management and customer journeys
  • Solid understanding of technology and associated trends
  • Excellent communications, collaboration and presentation skills
  • Strong influencing skills and ability to challenge traditional ways of thinking
  • Experience of working with significant complex delivery pipelines for clients
  • Patience
  • Consulting experience is a plus
  • Regulatory compliance experience is a plus
  • Technical mindset, experience in the energy supply sector and with customer journeys
  • Degree qualified equivalent, with strong client delivery and/or product ownership experience
  • Experience in client facing roles and stakeholder management
  • Experience in managing technical product or projects
  • Exceptional interpersonal skills
  • Proficient in tools such as miro and office suite

Nice to have:

  • Consulting experience is a plus
  • Regulatory compliance experience is a plus
What we offer:
  • Great medical, dental, and vision insurance options including FSAs
  • Paid time off
  • 401(k) plan with employer match
  • Parental leave
  • Pre-tax commuter benefits
  • Flexible working environment
  • Equity Options
  • Modern office or co-working spaces depending on location

Additional Information:

Job Posted:
February 08, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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