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This Energy Efficiency Specialist is responsible for performing on-site energy analysis of residential customers premise and equipment operation, educating customers by presenting findings, and motivating customers to implement cost-effective energy conservation measures to help achieve Duke Energy FPSC mandated goals. In addition to promoting energy efficiency programs, the EE Specialist is also a full-service technical position responsible for offering other products and services focused on contributing to the company's other corporate goals while enhancing the customer's overall experience.
Job Responsibility
Collect technical data at customer's homes or premise and analyze the operation of their equipment. This will include troubleshooting equipment problems, performing specialized inspections of the duct system, attic insulation, windows, roofing, appliances, and HVAC system
Provide consultation to customers regarding energy usage and operational improvements
Promote appropriate and applicable Energy Efficiency programs that result in cost effective measures which satisfy customer needs, enhance customer experience, and contribute to the corporate energy reduction goals
Meet required level of achievement of program sales compared to home energy checks
Requirements
Effective analytical, problem identification, diagnostic and resolution skills