This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
If you’re passionate about sustainability, take this opportunity to join a team of professionals connected and motivated by a common commitment to the environment and furthering clean energy initiatives in our region. Within this high-growth, fast-paced, and entrepreneurial environment, you get the opportunity to make an immediate impact on reducing carbon emissions in our region. This position is responsible for providing project and program management to residential and commercial customers for the Electric Vehicle (EV) Charging Program. The Energy Efficiency Consultant, EV Implementation supports the development, promotion and implementation of EV initiatives to meet established goals under the direction of the Supervisor and/or Manager of Electric Vehicle Implementation. This position is also responsible for all reporting required by state regulators and oversight of project installers and partner organizations involved in this program. To support program participants, this position will engage with customers, installers, and communities, as well as manage program payments, approve program applications, and assist in the process of continuously improving program operations.
Job Responsibility
Directly processes customer applications and customer payments, or coordinates with third-party vendors to deliver rebates for the residential, fleet, multifamily, and Direct Current Fast Charger (DCFC) EV Charging Program within Service Level Agreements
Ensures compliance with and recommends appropriate updates to leadership to implement cost-effective program, policies, procedures, and processes
Works with internal and external stakeholders to refine optimal electric vehicle charging strategies to meet key program objectives
Works with industry stakeholders and local communities across Eversource territory to raise awareness of EV Charging Program
Stay up to date on the managed charging capabilities of electric vehicle supply equipment (EVSE), vehicle onboard telematics, and aftermarket onboard diagnostic port or dongle equipment
Work with EVSE and vehicle original equipment manufacturers (OEMs) to integrate their equipment into the Program and Distributed Energy Resource Management System (DERMS)
Coordinates with management to assist with Program financial and operational performance reporting, including key performance indicators, budgeting, forecasting, and regulatory reporting, as needed
Works cross functionally with Eversource colleagues to develop and implement enhanced procedures for continuous process improvements for the EV Programs
Collaborates on RFPs for selection of outside vendors to help administer EV program, as applicable
Interacts with customers and resolves concerns and complaints as necessary
Assists in the development of customer education materials with a particular emphasis on consumer protection and low-income participation
Fosters and supports the development of a company culture that promotes high customer satisfaction
Requirements
Requires working knowledge of clean energy policy and program management
Also requires knowledge of budgeting and financial reporting best practices
Ability to use PC desktop applications with proficiency (i.e., Word, Excel, PowerPoint, etc.)
Requires strong communication and interpersonal skills
Understanding of electric vehicle charging and utility DR and peak demand reduction programs and load profiling
Education: Bachelor’s Degree in Engineering, Business, Public Policy, Financial, related disciplines, or equivalent experience
Experience: Three (3) plus years of relevant experience in technical sales, project management, engineering, managing complex, high-volume customer-facing programs