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Directly reporting to Manager of Energy Management
Professional service to account relationships
Building customer relationships as key member of management team
Gathering and consolidating data from varied sources
Managing utility information for multiple customers on a daily and monthly basis
Validating and verifying customer costs and utilization using rate engines
Fielding inquiry requests and managing problem resolution for customer utility-billing issues
Coordinating and assisting with new customer account creation
Developing customized reports to support specific customer needs using data visualization tools
Researching and identifying procedures for the authorizations of access to customer’s utility information
Collect and organize various energy data sources, develop analysis into processes and code using various tools such as Excel, VBA, MS Access, SQL, and SQL Server Integration Services (SSIS), and improve existing processes
Perform Quality Assurance of data integrated into the system
Providing follow-up with utility representatives and commodity suppliers as needed
Supporting project management requests as required by the rest of the upper management team
Requirements:
BS/BA required preferably in Business, Math, Accounting, Engineering, or relatable field
Some energy, utility or related experience is preferred
Good PC and strong Microsoft Office skills required
Strong analytical/problem solving skills required
Attention to details and ability to review materials for accuracy
Strong oral and written communication skills
Strong telephone etiquette
Ability/flexibility to learn and apply new skills
Ability to navigate through a variety of computer applications
Ability to prioritize work
High level of professionalism and integrity
What we offer:
Medical and basic life insurance coverage is available to temporary employees scheduled to work 20 or more hours per week immediately following 60 days of service