CrawlJobs Logo
McCarter & English Logo McCarter & English · IT - Administration

Endpoint Technician

United States, Wilmington 70000.00 - 80000.00 USD / Year · Job Posted December 10, 2025
Apply Position
Job Link Share

Job Description

The primary function of this position is to provide support for all service requests that come to the Endpoint team via Tickets and assignments from Management.

Job Responsibility

  • Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
  • Responsible for deploying new PCs and Laptops using Microsoft SCCM
  • Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
  • Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates

Requirements

  • Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members
  • Excellent troubleshooting skills required with general hardware/software issues
  • Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
  • Must have firsthand experience working with Windows 11
  • Must have experience installing and supporting Windows 11 end points
  • Must understand Networking concepts and TCP/IP protocols
  • Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred
  • Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
  • Experience with Smart devices
  • Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams
  • At least 5 years of firsthand experience required in a professional environment as a full-time permanent Hardware / PC Technician or Sr. Level Helpdesk person supporting a large office configuration
  • Must have experience supporting users in a remote settings using Citrix and/or VPN
  • Some form of a technical education or diploma in Computer Technician or Computer Support from a certified school or institution is needed

Nice to have

  • Legal Experience preferred
  • Experience with Microsoft Intune, Qualys, Microsoft Endpoint Gateway greatly desired
  • Certifications like A+ and Network+ are a plus

What we offer

  • Eligibility for discretionary bonus
  • Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
  • Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
  • Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
  • Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
  • Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
  • Free and confidential employee assistance program (EAP) and behavioral health services program
  • Firm-paid back-up child/elder care, academic support and pet care program
  • Tax-advantaged college savings 529 Plan
  • Employee discounts through Working Advantage
McCarter & English - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Endpoint Technician

8 matching positions

Endpoint Service Technician

We are partnering with a growing technology services team in the Green Bay area ...
Location
Location
United States , Green Bay
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of hands-on hardware break/fix experience
  • Experience repairing laptops, desktops, and/or mobile devices
  • Prior experience working in a PC repair shop, repair depot, or corporate hardware support environment preferred
  • Strong troubleshooting and diagnostic skills
  • Ability to work independently in a fast-paced repair environment
  • Customer service and communication skills for follow-up and issue resolution
Job Responsibility
Job Responsibility
  • Diagnosing and repairing laptops, desktops, iPhones, and mobile devices
  • Performing device disassembly/reassembly and hardware replacement
  • Troubleshooting hardware and software issues across Apple and Microsoft environments
  • Supporting HP, Apple, Lenovo, and Dell devices
  • Maintaining efficient ticket turnaround and repair throughput
  • Assisting with new device setup and deployment
  • Occasionally traveling within the Green Bay/Fox Valley area for onsite installations or deployments
  • Handling and unpackaging equipment and materials (must be able to lift up to 50 lbs.)
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • Company 401(k) plan
Read More
Arrow Right

Ts Cross Technology Systems Integration Specialist

The Collaboration Technical Services (TS) Systems Integration Specialist is a se...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Seasoned understanding and appreciation of technical design and business principles
  • Seasoned project fundamental and administration ability
  • Seasoned project skills which are demonstrated in the execution of installations and other assignments
  • Excellent customer engagement skills
  • Demonstrate relevant domain specialist knowledge
  • Excellent verbal communication skills
  • Client focused and displays a proactive approach to solving problems
  • Ability to work under pressure
  • Ability to coach, mentor and provide guidance to team members
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
Job Responsibility
Job Responsibility
  • Interacts with clients on site and remote to meet complex requirements of a solution
  • Escalates unresolved problems and issues to the relevant third parties
  • Responds to escalated client requests
  • Escalates complex problems to the relevant third parties
  • Writes reports and proposals and completes and maintains project documentation
  • Assists with the documentation of standard operating procedures relating to installations and fixes
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians
  • Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets
  • Included in higher complexity design work, with input to the design expected
  • Expected to take ownership of relevant technologies according to domain or specialization
  • Fulltime
Read More
Arrow Right

IT Help Desk Technician

We are looking for an IT Help Desk Technician to provide responsive technical su...
Location
Location
United States , Oak Ridge
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in a help desk, desktop support, or customer-facing technical support position
  • Practical experience supporting macOS and iOS devices in a workplace environment
  • Working knowledge of Windows operating systems, basic networking concepts, and common endpoint issue resolution
  • Strong verbal and written communication skills with a customer-focused approach to support
  • Ability to follow established technical procedures and recognize when an issue should be escalated
  • Valid driver’s license and willingness to travel locally as needed
Job Responsibility
Job Responsibility
  • Diagnose and resolve routine technical problems involving computers, software applications, mobile devices, and user access
  • Provide end-user support for Windows and macOS systems as well as iPhone, iPad, and Android devices in a business setting
  • Record support requests accurately, maintain ticket updates, and document resolution steps within the service management platform
  • Route more advanced incidents to higher-level support teams with complete notes, troubleshooting details, and relevant context
  • Assist with basic setup and troubleshooting for conference room and meeting space audio/visual equipment
  • Travel to nearby branch locations when needed to deliver in-person technical assistance and device support
  • Support account-related tasks and basic endpoint troubleshooting in environments that use directory-based access management
What we offer
What we offer
  • medical
  • vision
  • dental
  • life insurance
  • disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

Student Assistant - ITS - Endpoint & Intune Support

Keyano College Information Technology Services department is currently looking f...
Location
Location
Canada , Fort McMurray
Salary
Salary:
17.54 CAD / Hour
keyano.ca Logo
Keyano College
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be a current Keyano College student
  • Completion of, or current enrolment in, information technology, computer systems, cybersecurity, cloud administration, business technology, or a related program is preferred
  • Basic understanding of Windows computers, Microsoft 365, and general computer troubleshooting
  • Ability to follow written instructions, checklists, and documented procedures accurately
  • Strong attention to detail when reviewing device records, policies, groups, and deployment information
  • Good written communication skills for documenting findings, updates, and follow-up items
  • Able to ask questions, confirm next steps, and work as part of a technical team
  • Must maintain confidentiality and follow ITS security, privacy, and access procedures
  • Experience with Microsoft Intune, Microsoft Entra ID, Windows 11, Autopilot, PowerShell, or Microsoft AZ-104 coursework/certification is considered an asset
Job Responsibility
Job Responsibility
  • Assist with assigned Intune cleanup tasks under the direction of a technician or supervisor
  • Help review and organize Intune groups, device assignments, configuration profiles, compliance settings, update rings, and software deployment assignments
  • Identify duplicate, outdated, or inconsistent endpoint management settings and document findings for review by Desktop Services
  • Support testing and validation of Windows 11, Autopilot, device provisioning, and software deployment changes as assigned
  • Assist with reviewing device sync, compliance, failed deployment, and endpoint reporting issues
  • Update tickets, project trackers, cleanup logs, and documentation with completed work, findings, and items that need follow-up
  • Escalate unclear, high-risk, or production-impacting items before changes are made
What we offer
What we offer
  • CUPE Student Rate - $17.54 per hour plus 4%
  • Parttime
Read More
Arrow Right

Equipment Technician

The Equipment Technician – Plasma Processes supports daily operations and mainte...
Location
Location
United States , Tempe
Salary
Salary:
Not provided
Quantum Computing Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's degree or technical diploma in Electronics, Mechatronics, Automation, or related field
  • or equivalent military/industry training
  • 3+ years of hands-on maintenance experience in semiconductor, photonics, or precision manufacturing environments
  • Strong troubleshooting skills across electrical, pneumatic, mechanical, and robotic subsystems
  • Experience maintaining or operating any semi-conductor manufacturing equipment
  • Working knowledge of high vacuum (turbomolecular, cryo, roughing), gas delivery, and motion control
  • Familiarity with cleanroom safety, and hazardous gas handling
  • Ability to read and interpret electrical schematics, mechanical drawings, and maintenance manuals
  • Proficiency in using diagnostic tools such as multimeters, oscilloscopes, leak detectors, and endpoint monitors
  • Basic computer literacy with maintenance tracking or SPC software for logging and reporting
Job Responsibility
Job Responsibility
  • Perform scheduled preventive maintenance and calibrations on plasma etch and deposition systems (e.g., PECVD, ICP, RIE, IBE)
  • Diagnose and repair mechanical, electrical, and vacuum system issues, including RF power, robotics, pumps, and gas delivery components
  • Execute equipment startup, qualification, and recovery procedures with attention to safety and process control
  • Respond promptly to tool alarms, process deviations, and equipment malfunctions to minimize downtime
  • Collaborate with equipment and process engineers to support experiments, hardware changes, and continuous improvement projects
  • Maintain accurate maintenance logs, fault records, and part replacement histories in equipment management systems
  • Support robot and wafer handling system alignment, calibration, and troubleshooting
  • Manage spare parts usage, assist with parts ordering, and work with vendors for field service coordination
  • Follow all EHS and cleanroom protocols, including safe handling of high-voltage, vacuum, cryogenic, and hazardous gas systems
  • Contribute to documentation development for operating procedures, PM instructions, and troubleshooting guides
  • Fulltime
Read More
Arrow Right

Tech SME - Telecom and Network Technician

. Kaseya Administration • Utilize the Kaseya IT management platform for efficien...
Location
Location
United States , Washington
Salary
Salary:
Not provided
dashtechinc.com Logo
Dash Technologies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Information Technology
  • Proven experience as a Technical SME or similar role, with IT asset management and network support
  • Extensive knowledge of IT asset management principles, including compliance, lifecycle management, and industry best practices as defined by IAITAM Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights
  • Demonstrated leadership abilities, with a track record of successfully driving IT initiatives and projects
  • Bachelor’s degree in computer science, or a relevant field
  • equivalent work experience may be considered
  • Relevant certifications (e.g., IAITAM Certified Asset Management Professional, Microsoft Certified: Modern Desktop Administrator Associate)
  • Proven experience as a Technical SME or similar role, with a minimum of 10 years in IT asset management and network support
  • Excellent communication and interpersonal skills, capable of interacting effectively with stakeholders at all levels
  • Relevant certifications within the technical domain (e.g., IAITAM Certified Asset Management Professional, Microsoft Certified: Modern Desktop Administrator Associate) are strongly preferred
Job Responsibility
Job Responsibility
  • Utilize the Kaseya IT management platform for efficient endpoint monitoring
  • Configure and deploy Kaseya policies for endpoint devices, ensuring compliance with organizational IT standards
  • Monitor device health, apply updates, and address alerts generated by Kaseya
  • Troubleshoot and resolve Kaseya-related issues, escalating to the product owner when necessary
  • Manage integrations of Oomnitza with other IT systems (e.g., Kaseya, Intune, Absolute) to streamline asset tracking and reporting
  • Generate reports and dashboards on asset utilization, compliance, and lifecycle status for stakeholders
  • Administer and configure Microsoft Intune for endpoint management, ensuring proper device enrollment and compliance with company policies
  • Manage Intune policies for mobile device management (MDM) and mobile application management (MAM)
  • Deploy and update apps, security settings, and configurations via Intune
  • Troubleshoot device enrollment issues and provide backend support for Intune-related problems
  • Fulltime
Read More
Arrow Right

Technology Support Technician

Technology Support Technician – Head Office – Brio Northgate. Hours: 37 per week...
Location
Location
United Kingdom , Chester
Salary
Salary:
27254.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
June 26, 2026
Flip Icon
Requirements
Requirements
  • Three years’ experience with IT 1st line support role
  • Excellent troubleshooting and critical thinking skills
  • Solid experience with Microsoft 365 administration (Teams, SharePoint, Exchange)
  • Understanding of cloud-first technologies and SaaS platforms
  • Basic networking fundamentals for troubleshooting connectivity between endpoints and cloud services
  • Microsoft 365 Fundamentals (MS-900)
  • Familiarity with Intune and Active Directory Domain Services (ADDS) in hybrid environments
Job Responsibility
Job Responsibility
  • Provide comprehensive technology support across cloud services, collaboration platforms, and end-user environments
  • Ensure smooth operation of hardware, software, and supporting infrastructure
  • Act as liaison for business projects
  • Assist in training and digital transformation
  • End-User Support and Service Requests
  • Proactive Support & Automation
  • Project Delivery
  • Supplier Management
  • Knowledge Management
  • Hardware Maintenance and Troubleshooting
What we offer
What we offer
  • 25 days annual leave per year, increases to 30 days after 5 years
  • Free Brio Leisure gym membership
  • Exclusive discounts through 'Brio Staff Shop'
  • Free uniform & DBS check
  • Reimbursement for car mileage at 0.45p per mile and bicycle mileage at 0.20p per mile
  • Enhanced maternity and paternity leave
  • Favourable pension scheme
  • Internal health checks for over 40’s
  • Employee Assistance Programme
  • Three paid volunteering days per year
  • Fulltime
Read More
Arrow Right

Senior Ts Cross Technology Systems Integration Specialist

The Senior Cross Technology Technical Services (TS) Systems Integration Speciali...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced understanding and appreciation of technical design and business principles
  • Advanced project fundamental and administration ability
  • Advanced project fundamentals which are demonstrated in the execution of installations and other assignments
  • Advanced customer engagement skills
  • Advanced relevant domain specialist knowledge
  • Excellent verbal communication skills
  • Client focused and displays a proactive approach to solving problems
  • Advanced ability to coach, mentor and provide guidance to team members
  • Ability to take ownership as technical lead during project lifecycle
  • Bachelor's degree or equivalent in Information Technology or Computing or related field
Job Responsibility
Job Responsibility
  • Interacts with clients on site and remote to meet more complex requirements of a solution
  • Escalates unresolved problems and issues to the relevant third parties
  • Delegates lower complexity tasks to engineers and technicians
  • Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required
  • Writes reports and proposals and completes and maintains project documentation
  • Assists with the documentation of standard operating procedures relating to installations and fixes
  • Acts as coach and mentor to more junior Implementation Engineers and Technicians
  • Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets
  • May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management
  • Included in complex design work, with input to the design expected
  • Fulltime
Read More
Arrow Right