Endpoint Technician Job at McCarter & English (Wilmington)

Application Technician

ThreatLocker’s Application Technician role is a fantastic role to start your cyb...

Location

United States , Orlando

Salary:

Not provided

ThreatLocker

Expiration Date

Until further notice

Requirements

Basic knowledge and experience with computer programming and operating systems
Excellent verbal and written communication
Cybersecurity certificates (CompTIA, Security+ , Network +), preferred
Knowledge and experience in macOS 12.x and higher
preferred
Knowledge and experience with Red Hat Enterprise Linux
preferred

Job Responsibility

Updating and maintaining applications within client environments
Building test environments
Diagnosing and troubleshooting issues
Hardware support
Other duties as identified and assigned

Fulltime

New

IT Support Center Analyst

McCarter & English is seeking an IT Support Center Analyst. The primary function...

Location

United States , Newark

Salary:

70000.00 - 75000.00 USD / Year

McCarter & English

Expiration Date

Until further notice

Requirements

A minimum of 2 years of experience in IT Support Services
excellent communication and interpersonal skills, including appropriate telephone manners
a working knowledge of Microsoft Word and Outlook at a highly proficient level
ability to work effectively with all organizational levels individually and as part of a team and to communicate effectively with all levels of management and staff
ability to remain calm in pressure situations, adapt quickly to change and deal with stress associated with a fast paced work environment
ability to take the lead on projects and problems when requested or as appropriate and to make judgment decisions and use initiative to anticipate end-user needs
ability to adapt to changing work situations and grasp and apply new ideas quickly
Computer Skills: Applications including, but not limited to Microsoft Office 365, Litera Compare, BigHand Metadata Assistant, Best Authority, Intapp Time Entry, Easylink, Tungsten Power PDF, Adobe Acrobat, iManage DMS, BigHand Numbering Suite or other vendor Numbering Suite applications, Interaction, Active Directory, ShareFile or other FTP type service, MS Edge/Google Chrome settings, understanding of Android/iPhone
Strong ability to learn new applications
Interpersonal Skills: Active listening, tone and professional demeanor with McCarter end-users

Job Responsibility

Provide 1st level support to McCarter end-users
Answer questions, provide phone-based training on higher-level functionality, and troubleshoot technology problems for McCarter Users
Escalate unresolved problems to Endpoint Technician(s) and/or Administrator(s) where appropriate
Follow up on escalated issues with the appropriate IS employee and the technology end-user
Participate in the maintenance of call tracking application
Enter tickets in at the time of call
Indicate resolution technique in the Details of each ticket
Update the status of unresolved incident tickets with most current information
Route tickets to appropriate parties according to IS Policy
Contact end-user when call is “resolved” by other IS groups to ensure an accepted resolution and closure of the ticket

What we offer

Eligibility for discretionary bonus
Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage

Fulltime

Help Desk Analyst

The Help Desk Analyst serves as the primary point of contact for all IT-related ...

Location

United States , Detroit

Salary:

Not provided

Motor City Electric

Expiration Date

Until further notice

Requirements

Experience supporting Windows-based desktops and laptops
Experience supporting iOS devices (iPhones and iPads)
Familiarity with Microsoft Surface devices
Familiarity with Microsoft 365 applications and common business software
Basic understanding of networking concepts (LAN/WAN, printers, connectivity)
Basic understanding of cellular hotspots and mobile connectivity
Experience using ticketing systems is preferred
Strong verbal and written communication skills
Customer-focused mindset with patience and professionalism
Strong organizational skills and attention to detail

Job Responsibility

Act as the first point of contact for IT support via ticketing system, phone, email, and walk-up requests
Gather detailed information from users to accurately diagnose issues and determine priority
Log, categorize, update, and close support tickets in accordance with IT procedures
Communicate clearly with users regarding issue status, next steps, and resolution timelines
Provide Tier-1 technical support for common end-user issues
Provide Tier-1 support for mobile and field devices
Perform first-level troubleshooting for connectivity issues at jobsites
Perform remote and onsite troubleshooting as required
Verify issue resolution with users before ticket closure
Escalate hardware failures and warranty-related issues to Desktop Support Technicians

MCEM Engineer

Location

United States , Alexandria

Salary:

160000.00 - 170000.00 USD / Year

Piper Companies

Expiration Date

Until further notice

Requirements

5+ years of related experience in endpoint management and system administration, including MECM/SCCM
Clearance: TS/SCI
Proficiency with MECM/SCCM in enterprise environments
Experience with operating system deployment (OSD), task sequences, and application packaging

Job Responsibility

Collaborates closely with a cross-functional IT infrastructure team, cybersecurity staff, and service desk technicians to ensure seamless endpoint management across a large enterprise environment
Works with team members to identify and resolve issues related to software deployment, patching failures, and operating system imaging challenges, driving efficiency and user satisfaction
Engages with a proactive and solutions-oriented team that values automation, collaboration, and continuous improvement in endpoint configuration management
Responsible for managing the Microsoft Endpoint Configuration Manager (MECM) environment, including software packaging, patch management, operating system deployment, and compliance reporting—ensuring systems stay secure, updated, and operational for mission success
Leverages MECM/SCCM, PowerShell, Active Directory, and Windows 10/11 expertise to deploy and maintain thousands of endpoints

What we offer

Cigna Medical, dental, vision, Holidays, 401k, PTO and Sick leave as required by law

Support Technician AV

Are you an experienced Audio Visual (AV) Technician with a passion for deliverin...

Location

United Kingdom , London

Salary:

34436.00 - 41196.00 GBP / Year

University of the Arts London

Expiration Date

February 12, 2026

Requirements

Highly motivated, confident and experienced user of AV systems
Good working knowledge of QSC Q-Sys, Audinate Dante, NDI based transport and endpoints
Highly proficient in delivering live streaming and hybrid events across platforms and software such as Microsoft Teams, Blackboard, YouTube, OBS and Vmix
Good working knowledge of network topologies, principles, and protocols
Experience of operating and maintaining lecture capture systems such as Panopto or Echo360
Excellent communication, organisational and teamwork skills
Commitment to development within the role and associated skillsets

Job Responsibility

Provide AV services across over 200 teaching, event, exhibition spaces and hybrid experiences
Ensure smooth operation of systems across all AV equipped spaces
Contribute to successful delivery of learning and teaching activity, showcasing and live events
Field and respond to requests and enquiries, escalating as required
Contribute to delivery of AV development projects

Fulltime

IT Support Technician

Location

Canada , Calgary

Salary:

36.00 USD / Hour

NSPR IT Services & Solutions

Expiration Date

Until further notice

Requirements

User support and Software troubleshooting
Hardware diagnostics and setup
Windows, Linux OS, Windows server -16/19
Troubleshooting Networking Issues
LAN/WAN, TCP/IP, PCOIP
VMWare/Hyper-V
Windows/Azure Active directory
Endpoint Protection
ITIL Concepts, SLA
BMC Remedy, Cherwell

Job Responsibility

Provide Level 2 on-site IT support across client locations
Configure and deploy Windows and Mac laptops, ensuring compliance and user readiness
Work on Autopilot provisioning and provisioning package (PPKG) creation for efficient and hands-free Windows deployments
Troubleshoot MDM issues and support cross-platform environments (Windows/macOS)
Manage and track IT assets (laptops, peripherals, conference room equipment) to maintain inventory accuracy
Diagnose & resolve software, hardware, and network-related issues within SLA using ServiceNow
Check, maintain and ensure that all the systems are running smoothly
Troubleshoot and solve technical problems, install or update required software and hardware and recommend software for the company to improve productivity
Update customer data and generate monthly performance and support reports
Provide advice and training to users in response to identified difficulties

Fulltime

Senior Technical Operations Technician

This position is critical for telecommunication system repair, install, or maint...

Location

United States , Cheyenne

Salary:

29.70 USD / Hour

Wyoming Game and Fish Department

Expiration Date

Until further notice

Requirements

Associate's Degree in Electronics
0-2 years of progressive work experience (typically in Technical Operations) with acquired knowledge at the level of a Technical Operations Technician II
Must have the ability to obtain and maintain a Class A Commercial Driver's License
Must successfully complete background check
Must have the ability to obtain a certification to operate specified equipment as directed by WYDOT
Must have the ability to obtain a certificate of course completion in Defensive Driving
Must have the ability to obtain a First Aid/CPR certification
Must have the ability to obtain a Flagger certification
Must complete a DCI background check

Job Responsibility

Performs installation, troubleshooting, repair, maintenance, and inspections of public safety agency telecommunications mobile radio systems and related electronic equipment in State owned vehicles, buildings, and mountaintop repeater sites
SME for WYDOT Dispatch consoles, testing, programming, maintenance and setup
Uses computer software applications to troubleshoot and program telecom devices
Installs and maintains devices that interface to commercial broadband services
Installs and maintains CAT5e and CAT6 wiring, and tests circuits
Test fiber circuits connecting to the radio sites and connection of fiber endpoints
Assists with Installation and integration of communications systems serving roadside Intelligent Transportation System (ITS) components and Highway Advisory Radio (HAR) stations
provides ongoing maintenance
Serves as 24/7 "Subject to call Technician" and serves on a district emergency on-call rotation and responds to assist with outage repairs
Duties include high priority repairs based on outage reports and automated network performance monitoring capabilities

What we offer

Comprehensive health, dental, and vision insurance after 90 days of employment
Paid vacation, sick leave, FMLA, and holidays after 6 months of employment
Retirement - Pension and 457B plans
Flexible schedules and work-life balance options

Fulltime

New

Client Technologies Technician

Arthur Lawrence is looking for a Client Technologies Technician one of our clien...

Location

United States , Elgin

Salary:

Not provided

Arthur Lawrence

Expiration Date

Until further notice

Requirements

4+ years of experience in desktop and networked systems support, including desktops, laptops, tablets, printers, and scanners
4+ years of experience in hardware/software installation, computer deployment, operation, and repair
Experience with Microsoft Endpoint Configuration Manager

Endpoint Technician

McCarter & English

Location:
United States , Wilmington ▼
Philadelphia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 10, 2025

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