CrawlJobs Logo

Endpoint Technical Specialist

auspost.com.au Logo

Australia Post

Location Icon

Location:
Australia , Richmond

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

Help us deliver a better tomorrow. Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. Help us deliver like never before. We're hiring for an Endpoint Technical Specialist to join our Technology & Digital team. In this pivotal role, you’ll support, maintain, and enhance endpoint security services across the Australia Post Group, ensuring the stability and security of our Windows, Mac, and mobile environments. You’ll be a primary point of contact for technical escalations, vendor engagement, and business support, delivering maintenance, compliance monitoring, and 3rd level support. Your work will directly contribute to the stable operation of our endpoint devices, delivering business value in a cost-effective and timely manner. This is a unique opportunity to grow in a role that sits between cyber security and desktop support role!

Job Responsibility:

  • Maintains awareness of current Information Security standards and ensures all activities comply with the standards
  • Delivers continuous improvement of Endpoint Services across Australia Post
  • Acts as an escalation point for the end-to-end network team and business stakeholders for commercial or service escalations
  • Maintain planning, design and implementation inputs, as required
  • Ownership of the operational policies, ensuring that the data is effectively managed in a manner that aligns to the procedures
  • Identify and actively search for ways to exploit technologies to address complex business, organizational and technical issues
  • Assist Solutions Architect with technical knowledge pertaining to the design and implementation of endpoint security solutions
  • Acts as an escalation point for the end to end network team and business stakeholders for commercial or service escalations

Requirements:

  • Genuine interest in designing and deploying Endpoint Detection and Response (EDR) solutions within large, complex environments
  • Technical proficiency spans Apple iOS, Android, Apple MacOS, and Windows operating systems
  • Hands-on experience with Windows Active Directory administration
  • Strong understanding of Single Sign-On technologies, including Kerberos, SAML, and OAuth
  • At least an ITIL Intermediate or Foundations certification (with higher certifications highly regarded)
  • Proven experience supporting enterprise systems and applications in live, business-critical environments
  • Strong background in service management, including incident coordination and resolution using IT support platforms
  • Demonstrated ability to collaborate with internal teams and external vendors to troubleshoot and resolve complex issues
  • Skilled at building relationships and interfacing with technical teams, business stakeholders, and third-party service providers to ensure seamless operations
What we offer:
  • Career Development: opportunities for professional growth and development
  • Work-Life Balance: flexible working arrangements
  • Employee Wellbeing: resources and support to ensure a healthy and safe work environment

Additional Information:

Job Posted:
February 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Endpoint Technical Specialist

Technical Support Specialist

We are seeking a talented Support Engineer or IT Technical Support Specialist to...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
earnin.com Logo
EarnIn
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in IT support, sysadmin, and device management roles, with deep expertise in macOS and Windows ecosystems
  • Excellent verbal and written communication skills, with the ability to clearly articulate technical issues and solutions
  • Strong customer service mindset and experience as the first point of contact for technical support via Slack, email, phone, and web conferencing
  • Demonstrated problem-solving skills with the ability to troubleshoot and resolve issues in a professional and timely manner, and follow up with users to ensure full resolution
  • Proficient in managing devices with MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, including deployment automation, patching, and enforcing security/compliance policies
  • Skilled in SaaS and identity management tools such as Okta and Google Workspace
  • experienced with SSO, MFA, lifecycle scripting, and integrating systems like Slack, GitHub, Zoom, Jira, as well as endpoint security solutions
  • Familiarity with Jira project management and service desk platform
  • Experienced with internal and external user onboarding and offboarding, including account creation/deletion, access provisioning/deprovisioning, and laptop provisioning/deprovisioning
  • Strong attention to detail in ensuring all work is completed on time and aligns with the company’s security and compliance requirements
Job Responsibility
Job Responsibility
  • Provide comprehensive IT support to internal and external teams
  • Take full ownership of IT processes from initiation to completion, continuously identifying opportunities for improvement
  • Assist stakeholders with mobile device management and implement robust security measures to safeguard company data and systems
  • Collaborate with the U.S.-based IT team to support global operations, shared objectives, and goals
  • Configure and manage macOS and Windows environments
  • Administer MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE
  • Oversee user management across various SaaS applications
  • Lead complex initiatives and deliver high-quality outcomes
  • Resolve technical issues promptly and effectively
What we offer
What we offer
  • Healthcare
  • Internet and cell phone reimbursement
  • Learning and development stipend
  • Potential opportunities to travel to headquarters in Mountain View
Read More
Arrow Right

Endpoint Specialist

The Endpoint Specialist delivers on-site technology support and IT best practice...
Location
Location
United States , Reston
Salary
Salary:
53944.50 - 70000.00 USD / Year
stridelearning.com Logo
Stride, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Three (3) years’ experience providing technical support
  • Equivalent combination of education and experience
  • Must possess excellent customer service skills including both written and verbal communication
  • Experienced in professional handling of escalated end-user events
  • Experience with operating in PC/Mac operating systems
  • Experience utilizing endpoint management software (e.g. Microsoft Intune)
  • A/V setup/troubleshooting/operation experience for both physical and virtual meetings/events
  • Able to track work accurately and consistently in a ticketing tool (e.g. ServiceNow)
  • Exhibits a professional demeanor and can consistently manage positive interactions with executives
  • Logical problem-solving, analytical, and conceptual thinking skills
Job Responsibility
Job Responsibility
  • Provide on-site endpoint (PC, Mac, mobile devices) technical support
  • Provide white glove support for senior executives
  • Provide technology support for intermittent offsite senior executive needs, or offsite executive events
  • Use remote control software (Intune, ConnectWise, etc.) to troubleshoot and resolve end user technical issues
  • Resolve technical issues as part of a Help Desk team
  • Identify, research, document, and escalate complex technical problems
  • Advise customers of technology best practices, and hardware and software care and maintenance
  • Provide training for new team members
  • Oversee the deployment, configuration, and maintenance of endpoint software and devices
  • Implement and manage endpoint security measures
What we offer
What we offer
  • health benefits
  • retirement contributions
  • paid time off
  • eligible employees may receive a bonus
  • Fulltime
Read More
Arrow Right

Technical Support Specialist

The Technical Support Specialist (L2) provides advanced technical support to Cha...
Location
Location
United States , Auburn
Salary
Salary:
55000.00 - 75000.00 USD / Year
edtechjobs.io Logo
EdTech Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-4 years of experience in a technical support or helpdesk environment
  • Strong knowledge of Windows and macOS operating systems
  • Proficiency with Microsoft 365, Teams, OneDrive, Outlook, and related applications
  • Experience with Active Directory, user provisioning, and basic networking concepts
  • Solid understanding of IT security best practices and endpoint protection tools
  • Excellent analytical and problem-solving skills
  • Strong verbal and written communication abilities
  • Ability to work independently and handle multiple tasks in a fast-paced environment
Job Responsibility
Job Responsibility
  • Troubleshoot and resolve advanced technical issues related to operating systems (Windows, macOS, Linux), user accounts, security permissions, and device configurations
  • Support enterprise applications such as Microsoft 365, collaboration tools, and line-of-business systems
  • Administer and troubleshoot Active Directory, Group Policy, and identity/access management tools
  • Assist with network connectivity issues, including VPN, Wi-Fi, and basic switch/router configurations
  • Document troubleshooting steps, resolutions, and knowledge-base articles for recurring issues
  • Monitor and manage assigned customer support inboxes, ensuring messages are triaged, prioritized, and resolved efficiently
  • Collaborate closely with Product Management, Engineering, and Infrastructure teams to escalate product defects, clarify expected functionality, and share customer insights
  • Mentor and support Level 1 Support Specialists by providing guidance, coaching, and technical knowledge-sharing
  • Participate in on-call rotations or after-hours support as required
  • Uphold a customer-first mindset while balancing efficiency, accuracy, and technical depth
What we offer
What we offer
  • New laptop computer and other needed equipment
  • Annual Individual Budget for Professional Development of $1,000
  • 401k Savings Plan with employer contribution
  • Medical, Dental, & Vision Insurance
  • Life, AD&D, and Disability Insurance
  • Employee Assistance Program, Mental Health Support, and Well-Being Programs
  • 3 weeks Company-Paid Parental Leave (after 6 months of active employment)
  • Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays
  • Fulltime
Read More
Arrow Right

Technical Support Specialist (L2)

The Technical Support Specialist (L2) provides advanced technical support to Cha...
Location
Location
United States , Auburn
Salary
Salary:
55000.00 - 75000.00 USD / Year
edtechjobs.io Logo
EdTech Jobs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-4 years of experience in a technical support or helpdesk environment
  • Strong knowledge of Windows and macOS operating systems
  • Proficiency with Microsoft 365, Teams, OneDrive, Outlook, and related applications
  • Experience with Active Directory, user provisioning, and basic networking concepts
  • Solid understanding of IT security best practices and endpoint protection tools
  • Excellent analytical and problem-solving skills
  • Strong verbal and written communication abilities
  • Ability to work independently and handle multiple tasks in a fast-paced environment
Job Responsibility
Job Responsibility
  • Troubleshoot and resolve advanced technical issues related to operating systems (Windows, macOS, Linux), user accounts, security permissions, and device configurations
  • Support enterprise applications such as Microsoft 365, collaboration tools, and line-of-business systems
  • Administer and troubleshoot Active Directory, Group Policy, and identity/access management tools
  • Assist with network connectivity issues, including VPN, Wi-Fi, and basic switch/router configurations
  • Document troubleshooting steps, resolutions, and knowledge-base articles for recurring issues
  • Monitor and manage assigned customer support inboxes, ensuring messages are triaged, prioritized, and resolved efficiently
  • Collaborate closely with Product Management, Engineering, and Infrastructure teams to escalate product defects, clarify expected functionality, and share customer insights
  • Mentor and support Level 1 Support Specialists by providing guidance, coaching, and technical knowledge-sharing
  • Participate in on-call rotations or after-hours support as required
  • Uphold a customer-first mindset while balancing efficiency, accuracy, and technical depth
What we offer
What we offer
  • New laptop computer and other needed equipment
  • Annual Individual Budget for Professional Development of $1,000
  • 401k Savings Plan with employer contribution
  • Medical, Dental, & Vision Insurance
  • Life, AD&D, and Disability Insurance
  • Employee Assistance Program, Mental Health Support, and Well-Being Programs
  • 3 weeks Company-Paid Parental Leave (after 6 months of active employment)
  • Flexible Time Off, 6 Paid Sick Days, 11 Paid Company Holidays
  • Fulltime
Read More
Arrow Right

Senior IT Specialist, Executive Support

This role is a chance to become the go‑to technology partner for Baxter’s execut...
Location
Location
United States , Deerfield
Salary
Salary:
104000.00 - 143000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Preferred Technical Skills & Tools: ServiceNow, Windows OS, Endpoint hardwares
  • Collaboration tools: Teams, Zoom, Webex, OneDrive, AppSpace
  • Administrative platforms: Cassinfo, Workday, Adobe Admin
  • Familiarity with remote support tools and enterprise mobility management
  • Knowledge of network fundamentals and troubleshooting
  • Preferred Qualifications: Strong understanding of ITIL processes and incident management
  • Experience with VIP support in a corporate environment
  • Superb communication and interpersonal skills for executive interaction
  • Strong documentation and process improvement skills
  • Additional Expectations: Ability to travel occasionally for off-site executive meetings and events
Job Responsibility
Job Responsibility
  • Provide on‑site IT support for Baxter’s Deerfield corporate headquarters
  • Deliver 24/7 white‑glove support to executives, board members, and VIP users
  • Troubleshoot Windows, MacOS, mobile devices, AV systems, Cisco Telepresence, printers, and network‑related issues
  • Lead white‑glove onboarding for new executive hires and ensure a seamless technology experience
  • Support on‑site and off‑site board meetings, leadership meetings, earnings calls, and major corporate events
  • Manage SharePoint sites and assist with process improvements that elevate VIP support
  • Drive adoption of new technologies and contribute innovative ideas for hardware and software usage
  • Mentor IT team members and collaborate with partners across Deerfield, Round Lake, and global sites
  • Oversee asset management, print server queues, software upgrades, and root‑cause analysis for recurring issues
  • Provide AV and IT setup for town halls and other high‑visibility corporate events
What we offer
What we offer
  • Paid Time Off
  • Employee Heath & Well-Being Benefits
  • Continuing Education/ Professional Development
  • Support for Parents
  • Employee Assistance Program
  • medical and dental coverage that start on day one
  • insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
  • Employee Stock Purchase Plan (ESPP)
  • 401(k) Retirement Savings Plan (RSP)
  • Flexible Spending Accounts
  • Fulltime
Read More
Arrow Right

Client Systems Support Expert

Delta Solutions & Strategies is seeking a Client Systems Support Expert to suppo...
Location
Location
United States , Vandenberg SFB
Salary
Salary:
100000.00 - 110000.00 USD / Year
deltasands.com Logo
Delta Solutions & Strategies
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • TS/SCI Security Clearance
  • 7+ years of experience leading client system support operations or serving as Tier III/Executive Support
  • Demonstrated expertise in complex troubleshooting, endpoint management solutions (e.g., SCCM, Intune), and technical oversight of IT service delivery
  • Bachelor’s degree in a related field
  • Master’s degree or additional leadership experience preferred
  • Must meet position and certification requirements outlined in DoD 8140 for Technical Support Specialist or System Administrator role at the appropriate tier within six months of hire
  • Certifications such as CompTIA A+, Network+, Security+, or Microsoft MCSA/MD-100/101 are preferred
  • Strong customer service and communication skills with ability to support personnel at all organizational levels including senior leaders
  • Knowledge of ITSM ticketing systems (e.g., ServiceNow) and DoD configuration management standards
  • Familiarity with endpoint hardening, patching, and vulnerability management practices
Job Responsibility
Job Responsibility
  • Serve as the first point of contact for all IT service requests via phone, ticketing system, email, or walk-up support
  • Log, categorize, and prioritize incidents and service requests in accordance with established service-level objectives
  • Perform Tier I and Tier II troubleshooting for workstations, laptops, mobile devices, printers, and peripheral equipment
  • Diagnose and resolve software, operating system, and user application issues within established baselines and STIG requirements
  • Join systems to the domain, configure network settings, and ensure connectivity to shared drives, printers, and collaboration tools
  • Deploy and maintain system images, patches, and baseline configurations to ensure standardization and compliance
  • Install, configure, and troubleshoot CAC, Token, and multi-factor authentication (MFA) solutions across classified and unclassified networks
  • Assist with account access issues, password resets, and permissions management in coordination with the Identity and Access Management team
  • Perform workstation hardening, vulnerability remediation, and endpoint security enforcement in support of RMF and ACAS requirements
  • Provide on-site and remote support for VTC, Teams, and other collaboration systems used in operational and executive environments
What we offer
What we offer
  • medical
  • dental
  • vision
  • life insurance
  • 401(k)
  • PTO
  • paid holidays
  • parental
  • military and jury duty paid leaves
  • Fulltime
Read More
Arrow Right
New

Senior IT Engineer

Are you a Mac expert ready to take ownership of a predominantly Apple environmen...
Location
Location
United Kingdom , London
Salary
Salary:
45000.00 - 50000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive hands-on macOS administration experience in a business environment
  • Advanced Jamf management experience (policy creation, device compliance, zero-touch deployment)
  • Strong troubleshooting across macOS, iOS, and Apple hardware
  • Experience supporting creative or Apple-heavy user environments
  • Proficient in administering Google Workspace
  • Experience providing on-site, user-facing IT support
  • Proven AV/meeting room support experience
  • Confident Apple ecosystem specialist with deep technical expertise
  • Excellent communication skills - able to translate technical issues for non-technical users
  • Calm, service-focused approach under pressure
Job Responsibility
Job Responsibility
  • Apple & Mac Environment Leadership (Core Focus)
  • Own and manage a Mac-first infrastructure, ensuring optimal performance across macOS devices
  • Lead Apple device management using Jamf, including deployment, compliance, patching, and policy creation
  • Provide expert-level troubleshooting across macOS and iOS environments
  • Drive best practices for Apple lifecycle management, procurement, and security
  • Act as the go-to escalation point for complex Mac-related technical challenges
  • Service Delivery & Support
  • Manage IT operations, including helpdesk, endpoint management, and internal tools support
  • Design seamless, frictionless support experiences using automation and proactive monitoring
  • Ensure high uptime and performance for productivity platforms (Google Workspace, Slack, Monday.com)
What we offer
What we offer
  • Work in a creative, Apple-centric environment
  • Take ownership of a modern Mac infrastructure
  • Be part of an innovative entertainment organisation
  • Make a real impact in a high-visibility role
  • Fulltime
Read More
Arrow Right

IT Endpoint Management Support Specialist

As an Endpoint Management Support Specialist, you’ll be a guardian of Bentley’s ...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
bentley.com Logo
Bentley Systems
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of hands-on experience with endpoint management platforms (Intune, SCCM, JAMF)
  • 5+ years of hands-on experience in an IT End User Support role (Mac, Windows, Dell, Lenovo)
  • Strong knowledge of Windows, macOS, and mobile OS environments
  • Scripting skills (PowerShell, Bash, Python) to automate and innovate
  • Someone with a passion for security, compliance, end-user support, and modern device management
  • Excellent communication and problem-solving skills
  • Knowledge and navigation of Device/Endpoint Analytic tools
  • Able to provide professional technical guidance to company employees regarding PC issues
  • Experience with tools such as ServiceNow and Azure DevOps
Job Responsibility
Job Responsibility
  • Support our Colleagues’ Endpoint Experience: manage and troubleshoot with innovative tools like Microsoft Intune and JAMF to keep Bentley’s devices running smoothly
  • Be a Security Champion: Implement Zero Trust principles, enforce encryption, and stay ahead of vulnerabilities to protect Bentley’s global operations
  • Innovate Through Automation: Use PowerShell, Python, and other scripting tools to automate workflows and eliminate repetitive tasks
  • Collaborate Globally: Work with IT teams across regions to troubleshoot complex issues and deliver a world-class colleague experience
  • Drive Continuous Improvement: Analyze endpoint health, compliance, and performance data to recommend smarter, faster solutions
  • Local Support: Provide local tier 3 support when needed to our colleagues in the Dublin office
  • Asset Management: Maintain local inventory of IT Hardware needed to support the team
What we offer
What we offer
  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups
  • A company committed to making a real difference by advancing the world’s infrastructure for better quality of life
Read More
Arrow Right