CrawlJobs Logo
Dash Technologies Logo Dash Technologies · IT - Administration

Endpoint Support Technician

United States, Sacramento · Job Posted June 29, 2026
Apply Position
Job Link Share

Job Description

SMUD is seeking ONE experienced technician to provide IT operational support in areas within IT Platform Services and daily operational duties.

Job Responsibility

  • Work on-site at SMUD office locations
  • Occasionally drive personal vehicle between SMUD office locations
  • Perform computer user data and software inventory services
  • Perform Audio/Visual support/troubleshooting for Board and Committee meetings (after 5pm)
  • Provide computer technical hardware & software assistance
  • Perform conference room support services
  • Perform committee and board meeting support
  • Complete assigned tasks in ServiceNow Ticketing System
  • Provide White Glove technical service to C-Suite staff

Requirements

  • Minimum 2 years of experience in IT operations support
  • Physically able to perform duties and may need to pass a SMUD medical examination and Fitness for Duty screening
  • Must be available to work on site at SMUD office locations
  • Must be available to work on site after 5pm for committee and board meetings
  • Work Delivery - Ability to work with minimal direction, yet also work in a team environment
  • Physical Duties - Ability to lift up to 50lbs
  • Report to Supervisor, IT Platform Services
  • Install, maintain, diagnose and prepare computer hardware, printers, plotters, and related peripheral equipment with Microsoft software products in a networked environment
  • Diagnose, research and resolve computer issues

Nice to have

CompTIA

Dash Technologies - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Endpoint Support Technician

8 matching positions

Mac Support Technician

We are seeking a knowledgeable and proactive MAC Support Technician to join our ...
Location
Location
United States , Fort Lauderdale
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience as a MAC Support Technician or similar role
  • Strong knowledge of MAC OS and Apple hardware
  • Proficiency in JAMF Pro for device management
  • Experience with Tanium for endpoint security and management
  • Familiarity with enterprise MAC environments and associated challenges
  • Excellent troubleshooting skills and attention to detail
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Relevant certifications (e.g., Apple Certified Support Professional, JAMF Certified) are a plus
Job Responsibility
Job Responsibility
  • Provide technical support for MAC users, addressing hardware, software, and network issues efficiently
  • Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting
  • Utilize Tanium for endpoint management, security, and compliance monitoring
  • Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation
  • Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices
  • Collaborate with the IT team to develop and implement policies and procedures for MAC management
  • Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices
  • Document support activities, configurations, and procedures accurately
  • Stay updated with the latest industry trends and best practices in MAC support and management
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Desktop Support Technician

We are seeking a Desktop Support Technician to provide hands-on technical suppor...
Location
Location
United States , Cooper City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in desktop support, technical support, or help desk support
  • Strong experience supporting Windows 10/11 environments
  • Experience with Microsoft Office 365 support and troubleshooting
  • Hands-on experience imaging and deploying PCs
  • Experience with Microsoft Intune and MDM administration
  • Knowledge of Active Directory, user account management, and basic networking
  • Strong problem-solving and communication skills
  • Ability to prioritize and manage multiple support requests effectively
Job Responsibility
Job Responsibility
  • Provide desktop support for Windows laptops, desktops, and related hardware
  • Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications
  • Image, configure, deploy, and refresh PCs for new hires and existing employees
  • Support user account setup, password resets, and access issues
  • Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management
  • Manage and support endpoint configurations, software installations, and patching
  • Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access
  • Document tickets, resolutions, and technical procedures in the service desk system
  • Provide timely in-person and remote support while delivering excellent customer service
  • Coordinate hardware inventory, asset tracking, and device lifecycle management
What we offer
What we offer
  • medical
  • vision
  • dental
  • life insurance
  • disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

It Support Technician

Robert Half is proactively recruiting experienced IT Support Technicians for upc...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience supporting Windows desktop environments
  • Strong troubleshooting skills across hardware, software, and peripheral devices
  • Knowledge of desktop deployment, imaging, and workstation configuration
  • Basic networking knowledge including IP addressing, network connectivity, and VLAN concepts
  • Experience installing or troubleshooting structured cabling (Cat6, fiber, or coaxial)
  • Experience supporting mobile devices and endpoint technologies
  • Strong hardware repair and diagnostic skills
  • Excellent customer service and communication skills
  • Ability to prioritize multiple technical issues in a fast-paced environment
  • Strong attention to detail and documentation skills
Job Responsibility
Job Responsibility
  • Provide day-to-day technical support for desktop hardware, software, and enterprise applications
  • Configure, deploy, maintain, and troubleshoot Windows workstations, laptops, printers, and peripherals
  • Install software updates, patches, and perform routine system maintenance
  • Support web-based applications including reporting, records, and evidence management systems
  • Install, test, and troubleshoot Ethernet, fiber, and coaxial network cabling
  • Maintain IT equipment rooms, communication closets, racks, and infrastructure hardware
  • Perform workstation deployments, office moves, and technology refresh projects
  • Configure and support mobile devices and endpoint technologies
  • Install, maintain, and troubleshoot in-vehicle technology including mobile computers, camera systems, and related equipment
  • Diagnose connectivity issues affecting patrol vehicles and mobile work environments
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

IT Support Technician

We are seeking an IT Support Technician to provide Level 1 technical support in ...
Location
Location
United States , San Juan Capistrano
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of IT support experience in a Level 1/help desk environment
  • Hands-on experience with core help desk functions such as password resets, account support, login troubleshooting, printer support, and basic desktop/laptop hardware troubleshooting
  • Comfort supporting a Windows-first environment, with some exposure to Apple devices
  • Familiarity with cloud identity and provisioning tools such as JumpCloud or similar platforms
  • Experience with MDM tools such as Zoho ManageEngine, Microsoft Intune, or equivalent
  • Proficiency with Google Workspace, including Gmail, Google Docs, and Google Sheets
  • Strong communication, troubleshooting, and customer service skills
Job Responsibility
Job Responsibility
  • Provide Level 1 technical support for employees across hardware, software, and access-related issues
  • Troubleshoot and resolve common help desk tickets, including password resets, account unlocks, login issues, printer connectivity, and basic endpoint hardware problems
  • Support a primarily Windows environment, with occasional troubleshooting for Apple devices
  • Assist with user account provisioning, deprovisioning, and access management using cloud identity platforms such as JumpCloud or equivalent tools
  • Help manage endpoints through MDM platforms such as Zoho ManageEngine, Microsoft Intune, or similar solutions
  • Support users with Google Workspace applications, including Gmail, Docs, and Sheets
  • Document tickets, resolutions, and recurring issues accurately within the help desk system
  • Escalate more complex technical issues to higher-level support teams as needed
  • Deliver professional, timely, and customer-focused service to end users
  • Fulltime
Read More
Arrow Right

End User Support Technician (It Desktop Engineer)

We're the world's leading sports technology company, at the intersection between...
Location
Location
Philippines , Muntinlupa
Salary
Salary:
Not provided
sportradar.com Logo
Sportradar
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related field
  • At least 1 year of relevant IT support experience
  • Strong knowledge of WAN/LAN, PC troubleshooting, repair, installation, and upgrades
  • Basic experience in system administration, monitoring, documentation, and reporting
  • Strong English communication skills (verbal and written) are a must, as the role provides support to global stakeholders
  • Exposure to Azure, Endpoints, AWS, Active Directory, IP telephony, and CCTV is an advantage
Job Responsibility
Job Responsibility
  • Provide daily IT support and troubleshoot technical issues for employees in the Manila office
  • Maintain and support all workstations, including diagnosis, analysis, and resolution of hardware/software issues
  • Install, configure, and maintain operating systems and application software across departments
  • Manage and resolve Jira tickets for both local (Manila) and global IT requests
  • Create, modify, and deactivate user accounts (Active Directory, RTS, and instant messaging platforms)
  • Provide network and printer support
  • Set up and configure workstations for new hires and internal teams
  • Support IT security processes, including password management and antivirus protection
  • Fulltime
Read More
Arrow Right

Field Service Support Technician

We are looking for a Field Service Support Technician to provide hands-on techni...
Location
Location
United States , Buda
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling and installing computer hardware and related equipment in a field or onsite support environment
  • Familiarity with cable installation and basic device connectivity for IT equipment and peripherals
  • Ability to follow technical instructions and support implementation work under the guidance of senior team members
  • Comfortable performing hands-on physical tasks such as mounting hardware, moving equipment, and climbing ladders safely
  • Working knowledge of printer setup, peripheral configuration, and general PC technician responsibilities
  • Willingness to travel extensively for onsite assignments and work in a fully field-based support role
Job Responsibility
Job Responsibility
  • Travel to assigned sites to deliver onsite technical support for hardware deployment and network-related activities
  • Install and reposition equipment such as printers, racks, and peripheral devices according to site instructions and project needs
  • Assist with running, organizing, and connecting cabling to support workstation, printer, and network equipment setup
  • Work alongside network engineers and other technical team members during site cutovers to help validate basic connectivity and equipment readiness
  • Perform physical setup tasks that may include mounting hardware, moving equipment, and using ladders safely when required
  • Reconfigure endpoint and printing devices as directed to align with site layouts and operational requirements
  • Provide direct assistance to end users during onsite activities by addressing setup-related issues and escalating more complex problems appropriately
  • Confirm that installed equipment is powered, connected, and positioned correctly to support a smooth rollout at each location
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
Read More
Arrow Right

Desktop Support Technician

We are seeking a Desktop Support Technician to provide hands-on technical suppor...
Location
Location
United States , Cooper City
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience in desktop support, technical support, or help desk support
  • Strong experience supporting Windows 10/11 environments
  • Experience with Microsoft Office 365 support and troubleshooting
  • Hands-on experience imaging and deploying PCs
  • Experience with Microsoft Intune and MDM administration
  • Knowledge of Active Directory, user account management, and basic networking
  • Strong problem-solving and communication skills
  • Ability to prioritize and manage multiple support requests effectively
Job Responsibility
Job Responsibility
  • Provide desktop support for Windows laptops, desktops, and related hardware
  • Troubleshoot and resolve issues involving Windows operating systems, Office 365, printers, peripherals, and standard business applications
  • Image, configure, deploy, and refresh PCs for new hires and existing employees
  • Support user account setup, password resets, and access issues
  • Assist with Microsoft Intune for device enrollment, configuration, policy deployment, and mobile device management
  • Manage and support endpoint configurations, software installations, and patching
  • Diagnose and resolve connectivity issues related to Wi-Fi, VPN, and network access
  • Document tickets, resolutions, and technical procedures in the service desk system
  • Provide timely in-person and remote support while delivering excellent customer service
  • Coordinate hardware inventory, asset tracking, and device lifecycle management
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right

IT Support Technician

Our client, a personal care manufacturing company, is looking for a IT Support T...
Location
Location
United States , Clark
Salary
Salary:
27.96 USD / Hour
solomonpage.com Logo
Solomon Page
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree
  • over 3 years of desktop support experience
  • experience using ServiceNow
  • requires 3-5 years of proven desktop support experience or a bachelor's degree in a related field
  • expert in Windows 11, Mac OS, Microsoft Office 365, and Active Directory administration
  • proficiency in using ServiceNow (or similar ITSM tools) and a solid understanding of basic networking (TCP/IP, Wi-Fi) and endpoint security
  • excellent verbal and written English skills are essential for explaining technical concepts to non-technical users, with multilingual abilities being a strong advantage
  • needs a patient, welcoming demeanor with strong critical thinking skills to prioritize tasks in a high-pressure, fast-paced walk-up environment
Job Responsibility
Job Responsibility
  • Serve as the primary face of IT Support, providing professional, face-to-face technical assistance for walk-up employee inquiries
  • responsible for configuring, imaging, and troubleshooting a diverse range of devices (Windows 11, Mac OS, iOS/Android) and enterprise software like Office 365 and Adobe Creative Cloud
  • maintain conference room technology (Microsoft Teams Rooms), Cisco IP phones, network printers, and basic LAN/Wi-Fi connectivity
  • manage user accounts via Azure Active Directory and track the entire incident lifecycle including asset inventory and knowledge base documentation within ServiceNow
What we offer
What we offer
  • medical
  • dental
  • 401(k)
  • direct deposit
  • commuter benefits
  • Fulltime
Read More
Arrow Right