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Endpoint Management Support Engineer

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GENESYS Consulting Services

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Location:
United States , Albany

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Requirements:

  • Microsoft Intune Expertise – Comprehensive knowledge of endpoint management solutions, including Microsoft Intune, Windows Autopilot, and related technologies
  • Operating System Proficiency – Strong familiarity with Microsoft Windows, macOS, Android, and iOS, including their integration and management within Intune environments
  • Microsoft Entra ID Knowledge – Experience managing users and groups, configuring conditional access and identity protection, and applying identity and access management (IAM) concepts such as RBAC, PIM, single sign-on (SSO), and identity federation
  • Security Acumen – Solid understanding of endpoint security principles, including access controls, encryption, compliance policies, and threat detection
  • Troubleshooting Expertise – Proven ability to diagnose and resolve technical issues involving hardware, software, and network connectivity
  • Communication Skills – Strong written and verbal communication skills with the ability to effectively collaborate with end users and cross-functional teams
  • Customer-Focused Approach – Demonstrated commitment to delivering exceptional customer service and supporting end-user needs
  • Documentation and Analytical Skills – Excellent documentation practices and critical thinking abilities to analyze problems and implement effective solutions
  • Demonstrated alignment with organizational mission, brand principles, and core values, with the ability to reflect these behaviors in daily work

Nice to have:

  • Microsoft Certified: Fundamentals
  • Microsoft 365 Certified: Endpoint Administrator Associate
  • Microsoft 365 Certified: Administrator Expert (preferred)

Additional Information:

Job Posted:
March 04, 2026

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