Endpoint Management Specialist

• Design, implement, and maintain Microsoft Intune and Configuration Manager environments
• Manage the full life-cycle of Windows, macOS, iOS, and Android devices using modern management principles
• Develop and maintain device compliance, configuration, and security policies
• Oversee application deployment, updates, and patch management across all managed endpoints
• Maintain and optimise co-management or tenant-attach configurations where applicable
• Implement and enforce endpoint security baselines, conditional access policies, and Zero Trust-aligned controls
• Collaborate with security teams to ensure device posture meets organisational and regulatory requirements
• Monitor and remediate vulnerabilities through integrated tools such as Defender for Endpoint
• Create and maintain automation scripts (PowerShell preferred) to streamline endpoint operations
• Improve deployment processes, device provisioning, and user on-boarding through Autopilot and related technologies
• Continuously evaluate and enhance endpoint management processes for efficiency and reliability
• Monitor system health, performance, and compliance across Intune and Configuration Manager
• Troubleshoot complex issues related to device enrolment, policy application, software deployment, and patching
• Provide Tier 3 support for endpoint-related incidents and escalations
• Produce and maintain technical documentation, runbooks, and architectural diagrams
• Work closely with infrastructure, security, and service desk teams to ensure cohesive endpoint operations
• Contribute to endpoint management strategy, roadmap planning, and modernisation initiatives

• Strong hands-on experience with Microsoft Intune (Endpoint Manager) and Configuration Manager (SCCM)
• Proven ability to manage large-scale enterprise device environments
• Expertise in Windows client management, MDM/MAM, Autopilot, patch management, and compliance policies
• Solid understanding of Azure Active Directory, Conditional Access, and identity-driven security
• Proficiency with PowerShell scripting
• Experience with Defender for Endpoint or similar endpoint security platforms
• Strong analytical and troubleshooting skills
• Initiative-taking and solution-oriented mindset
• Effective communication skills
• Comfortable working independently and collaboratively
• Passion for modern endpoint management and continuous improvement
• Demonstrated experience designing, implementing, and operating Intune and SCCM in large enterprises
• History of managing diverse device ecosystems (Windows, macOS, iOS, Android)
• Experience in building and enforcing security baselines and compliance policies
• Experience with automation, provisioning (Autopilot), and patching workflows
• Experience providing Tier 3 support and collaborating with cross-functional teams
• Relevant IT or Computer Science degree or equivalent experience
• Certifications such as Microsoft Endpoint Administrator, Microsoft 365 Certified: Modern Desktop Administrator Associate, or comparable qualifications are a plus
• Irish/EU Citizen or Stamp 4 Visa holder

Certifications such as Microsoft Endpoint Administrator, Microsoft 365 Certified: Modern Desktop Administrator Associate, or comparable qualifications are a plus