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Grimshaw Architects Logo Grimshaw Architects · IT - Administration

Endpoint Administrator

United Kingdom, London Employment contract 40000.00 - 50000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Grimshaw is an award winning, prestigious Architectural practice, boasting a body of works including the Elizabeth Line, London Bridge Station and the Parramatta Aquatic Centre in Sydney Australia. We are seeking a talented & self driven individual to join our Information & Technology team as an "Endpoint Administrator" working within a solutions based department delivering best of breed technologies to our Architectural teams in a dynamic environment. The candidate will be forging relationships with staff gaining their trust in what is a very rewarding role, while developing your own technical skill levels for self progression. The role includes managing & evolving Grimshaw's modern workplace, virtual desktop Infrastructure, laptop estate, cloud based & hybrid cloud environment, securing our services and managing our application lifecycle in line with the business need. This person will be working closely with the Information & Technology Lead to deliver an outstanding service to our talented Architectural teams while acting as an escalation point to our 1st line support.

Job Responsibility

  • Manage and maintain laptops, virtual desktop infrastructure, mobile devices, and cloud print across our London, Paris & Dubai studios
  • Deploy software, OS upgrades, and configuration profiles — keeping services current and secure
  • Own Grimshaw's Virtual Desktop Infrastructure and gold images, working closely with Business Systems and Design Technology teams
  • Enforce endpoint security policies in line with our Cyber Essentials Plus certification
  • Automate repetitive tasks through scripting, freeing up time for the work that matters
  • Manage multi-factor identity and authentication for all end users
  • Act as an escalation point for our Support Analysts and contribute to the wider IT strategy
  • Keep asset records accurate, tidy, and trustworthy
  • Collaborate with the Systems Administrator assisting in the implementation and upgrade of server-based hardware when necessary

Requirements

  • 2–4 years of endpoint administration experience in a medium-sized organisation
  • Strong Windows 11 skills and solid grounding in Active Directory, Group Policy, DNS, and DHCP
  • Hands-on experience with software deployment tools such as PDQ, Intune, or equivalent MDM solutions
  • Advanced M365 administration, including Microsoft Intune in a hybrid environment
  • AV/EPDR experience — WatchGuard configuration is a plus
  • Comfortable with TCP/IP and networking fundamentals
  • Clear communicator who can translate technical issues for non-technical colleagues
  • Calm under pressure, self-organised, and collaborative by nature

Nice to have

  • Experience with OKTA or similar identity management platforms
  • Exposure to VDI, cloud, or hybrid cloud environments
  • ITIL qualification or strong SLA awareness
  • Familiarity with CAD applications
  • A background in an architecture, design, or creative professional services firm

What we offer

  • Generous benefits
  • Flexible working
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