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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Tapestry Solutions, A Boeing Company, brings over 30 years of industry experience designing, implementing, training, and supporting high-quality, cost-effective information technology and business intelligence solutions. With a dedicated team of approximately 500 professionals, we proudly serve 75 defense, commercial, and government clients across more than 50 U.S. locations and 9 countries worldwide. As a trusted partner, our employees embody our core values by consistently delivering excellence, taking full ownership, and developing innovative solutions that enable critical missions and ensure the safety of our global customers and team members. Joining Tapestry Solutions means enjoying the best of both worlds: access to the vast resources of Boeing combined with the agility and people-focused, family-oriented culture of a small business where your contributions truly matter. Tapestry Solutions, a part of Boeing Global Services BGS, is seeking an End User Support Specialist in San Luis Obispo, CA.
Job Responsibility:
Support desktop hardware and virtual machines
Provide program engineering and productivity application support
Perform CVE and POAM remediation activities
Perform Domain account manage and access management
Conduct basic network troubleshooting
Assist with planning and perform execution of upgrades to hardware and software
Respond/triage help desk enquiries for OS, applications, and environment access/network issues
Support onsite and virtual employees
Requirements:
Ability to obtain U.S. Secret Security Clearance
Current CompTIA Security+ Certification
Nice to have:
Experience with Exchange user management
Experience with end user Virtual machine technologies
Experience with Linux
Experience with desktop image capturing and deployment
What we offer:
Competitive base pay and variable compensation opportunities
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match for nonprofit organizations