End User Support Specialist Job at Robert Half (Dallas)

End User Support Specialist

We are looking for a skilled End User Support Specialist to join our team in Wal...

Location

United States , Walton Hills, Ohio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1–3 years of experience in IT support or helpdesk roles
Proficiency in Microsoft Office 365 suite and administration
Familiarity with Windows 10 operating system and Active Directory
Solid understanding of desktop hardware and imaging processes
Knowledge of basic networking concepts and troubleshooting
Strong problem-solving abilities and excellent communication skills
Ability to work independently and prioritize tasks effectively
Commitment to delivering high-quality technical support and customer service

Job Responsibility

Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive
Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center
Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices
Assist in resolving Windows operating system errors and basic networking connectivity issues
Maintain detailed records of incidents and resolutions in the ticketing system for future reference
Educate employees on effective use of Office 365 tools and security best practices
Collaborate with the IT team to address complex technical challenges and ensure prompt solutions
Perform desktop imaging and configuration to prepare workstations for deployment
Support Active Directory operations, including user account management and directory updates
Stay updated on the latest Microsoft technologies and assist in implementing system improvements

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan

End User Support Specialist II

Robert Half has a client in the Manufacturing industry seeking an End User Suppo...

Location

United States , Haslet

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 - 5 years of IT support experience
Provide deskside support for end users on the production line and corporate office
Troubleshoot Zebra label printers and Zebra handheld devices
Administer user accounts for Active Directory and other applications
Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.
Support Windows 10/11 Environment
Troubleshoot peripheral hardware
Experience with MFA, SSO setups within Entra ID (Azure)
Active Directory experience: create/delete users, manage GPOs etc.
Troubleshoot FTP issues

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Access to top jobs, competitive compensation and benefits
Free online training

Fulltime

End User Support Specialist II

Robert Half has a client in the Manufacturing industry seeking an End User Suppo...

Location

United States , Fort Worth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 - 5 years of IT support experience
Provide deskside support for end users on the production line and corporate office
Troubleshoot Zebra label printers and Zebra handheld devices
Administer user accounts for Active Directory and other applications
Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.
Support Windows 10/11 Environment
Troubleshoot peripheral hardware
Experience with MFA, SSO setups within Entra ID (Azure)
Active Directory experience: create/delete users, manage GPOs etc.
Troubleshoot FTP issues

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan

Fulltime

End User Support Specialist II

Robert Half has a client in the Healthcare industry seeking an End User Support ...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 - 5 years of IT support experience
Provide deskside support for an organization of over 500 end users within the corporate office
Research and resolve basic network (VPN, IP configs), hardware, and software application problems
Administer user accounts for Active Directory and other applications
Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.
Support Windows 10/11 Environment
Troubleshoot peripheral hardware
Experience with MFA, SSO setups within Entra ID (Azure)
Experience supporting C – Level executives and management
Windows 10/11 support

What we offer

Medical
Vision
Dental
Life and disability insurance
Eligibility to enroll in company 401(k) plan

End User Support Technician Tier 2

Location

United States , Gaithersburg

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

High school diploma or GED required
prefer Associate's degree or higher
A+
Microsoft Office Specialist
Microsoft 365 Certified: Modern Desktop Administrator Associate (Windows 10)
1 year of relevant experience in a technical help desk environment
Valid driver's license, insurance and reliable personal vehicle

Job Responsibility

Provide troubleshooting and resolution for workstation, server, and communications software and hardware issues
Open, update, track, and close tickets in the ticket management system with minimal assistance from the Tier 3 technician and the Technical Account Manager
Create clear, concise documentation in instructional knowledge-based articles
Collaborate with the Tier 3 Technician, Technical Account Manager and Client Technology Manager to escalate and resolve complex issues
Provide supplementary technical assistance to Technical Account Managers and Client Technology Managers on special projects
Participate in Client Business Reviews when requested
Provide onsite support for clients upon request from the Client Technology Manager

Fulltime

Senior User Support Specialist

The Contractor is responsible for providing direct end-user support for the appl...

Location

United States , Knoxville

Salary:

23.32 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a US government security clearance
At least two years of experience involving teaching/training users in computer applications, preferably database, imaging, or other automated litigation support applications
At least one year must be experience with the specific applications being supported
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported
Should be an expert user of the Government's word processing, spreadsheet, and email systems
Excellent oral and written communications skills required
Undergraduate degree strongly preferred

Job Responsibility

Providing direct end-user support for the applications being supported, including both telephone support and on-site assistance
Assists district IT personnel with the routine installation and troubleshooting of Microsoft Windows operating systems on user workstations
Performs comprehensive help desk functions by providing technical troubleshooting for hardware, software, and peripheral devices
Provides user-level support and assistance for Microsoft 365 applications and enterprise software
Supports district IT personnel with routine user account maintenance and access controls within Active Directory
Assists district IT personnel with the successful application of security patches and updates on end-user devices
Follows established Agency security controls to help maintain workstation compliance
Supports district IT personnel by executing routine technical tasks related to data backups and recovery
Maintain accurate IT asset inventory and configuration documentation
Supports district IT personnel in the deployment of software packages to desktops via Microsoft Endpoint Configuration Manager (MECM)

What we offer

Health and welfare payment for each hour worked
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

User Support Specialist

GRAEF, a leading U.S. consulting firm, has a new opportunity available for an en...

Location

United States , Milwaukee

Salary:

Not provided

GRAEF

Expiration Date

Until further notice

Requirements

Associates degree in Information Technology preferred, or equivalent experience
A minimum of 3 years of experience
Excellent organizational skills
Strong attention to detail
Positive attitude
ITIL certification a plus

Job Responsibility

Monitoring service desk for incidents and requests
Supporting local and remote users
Supporting small and large format printing
Escalating issues to vendors and partners when necessary
Documenting processes and procedures
Supporting basic applications such as Microsoft Office, Teams and others
Maintaining service desk records, document service calls
Providing technology support for PC hardware, Windows operating systems and software
Deploying PC hardware and peripherals
Participating in on-call rotation

What we offer

Training, Mentorship, and Leadership Development Programs
A team atmosphere dedicated to open communication and collaboration
Flexible Hours
Embed yourself in the community by participating in numerous outside activities that GRAEF endorses and supports
Exciting downtown office location, with free amenities, including onsite fitness center, pickleball courts, and more
Free covered parking
Parental Leave
Paid Time Off
Medical/Dental/Vision Insurance
Life Insurance

It End User Services Specialist

Members of the End User Services (EUS) Technical Support team are responsible fo...

Location

United States , Colorado Springs

Salary:

28.80 - 42.84 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Associates degree or technical institute degree/certificate, required
4-6 years relevant experience, required
Healthcare experience, preferred
Advanced customer service skills
Proficient in Windows operating system environment, network printing systems and Microsoft Office modules

Job Responsibility

Provides the desktop hardware deployment and implementation of low to medium complexity and cross functional programs or projects and/or provides support for the user community with high complexity
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types
Works on multiple projects as a project team member
Acts as a subject matter expert in one or more areas
Responsible for working with customers in the support, maintenance and deployment of desktop hardware as well as the information support processes
Responds to incidents, diagnoses and resolves complex problems and provides guidance to other team members
Contributes to knowledge management database for problem reporting and resolution
Escalates issues when necessary
Integrates with problem management and performs root cause analysis when necessary
Responds to customer requests of high complexity

What we offer

medical
prescription drug
dental
vision plans
life insurance
paid time off
tuition reimbursement
retirement plan benefit(s) including, but not limited to, 401(k), 403(b)

Fulltime

Select Country

End User Support Specialist

Job Description

Requirements

What we offer

Looking for more opportunities?

End User Support Specialist

End User Support Specialist

End User Support Specialist II

End User Support Specialist II

End User Support Specialist II

End User Support Technician Tier 2

Senior User Support Specialist

User Support Specialist

It End User Services Specialist

Our AI answers in your language