End User Support Specialist II Job at Robert Half (Dallas)

Tier II IT Support Specialist

Robert Half is searching for a Tier II IT Support Specialist to support a client...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3-4 years of experience in IT support
Hands-on experience with virtual machines (Citrix, Azure, VMware, Hyper-V)
Strong proficiency in Windows 11 and Microsoft 365 administration
Experience with Active Directory and GPO management
Advanced administration experience with Windows Server 2016-2022
Advanced networking knowledge (IP, VPN, Subnets)
Advanced security knowledge (anti-virus, etc.)

Job Responsibility

Provide end-user technical support
Monitor and manage the IT ticketing system
Support virtualized environments
Administer Windows 11 and Microsoft 365
Manage Active Directory and GPO
Perform maintenance and troubleshooting on Windows Server
Strengthen network security
Handle basic networking tasks

What we offer

Medical, vision, dental, life and disability insurance
Eligibility to enroll in 401(k) plan

Fulltime

Specialist II

The position involves assisting the Business Technology (BT) support teams with ...

Location

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Experience with Slack, Artifactory, Dynatrace, DataDog, Grafana, Kibana, Inteliu, Optimizely and SmartSheet
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

New

Spc II, BT Support

The position involves assisting the Business Technology (BT) support teams with ...

Location

United States , Memphis

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

New

Spc II, BT Support

The position involves assisting the Business Technology (BT) support teams with ...

Location

United States , Jackson, Wisconsin

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

Spc II, BT Support

The position involves assisting the Business Technology (BT) support teams with ...

Location

United States

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

Technical Support Specialist

This onsite role, located in Oshkosh, WI, is responsible for supporting enterpri...

Location

United States , Oshkosh

Salary:

Not provided

Carex Consulting Group

Expiration Date

Until further notice

Requirements

Two (2) or more years of combined experience troubleshooting hardware and software issues for end users in a professional environment
Experience working with hardware, operating systems, IT service management (ITSM) tools, and familiarity with ITIL processes
Strong written and verbal communication skills with a demonstrated commitment to customer service excellence
Proven issue resolution and problem-solving abilities in a fast-paced support environment
Experience using a ticketing system (ServiceNow or similar platform)
High School Diploma with relevant certifications, or an Associate’s degree in Information Technology or a related field
U.S. Citizenship required

Job Responsibility

Provide daily operational support and troubleshooting for end-user hardware, software, and IT-related issues
Manage and resolve incidents and service requests in alignment with ITIL processes and established service standards
Appropriately route or escalate complex technical issues to ensure timely resolution
Support desktop and laptop environments, including installation, configuration, and general maintenance
Troubleshoot client device break-fix issues, IMAC activities, imaging, and incident response support (PCs, laptops, iPads, USB encryption, etc.)
Diagnose and resolve foundational network and connectivity issues, including AV equipment, OT gear, and telephony systems (Cisco/Avaya)
Document user requests, actions taken, and resolutions within a ticketing system such as ServiceNow or similar ITSM platforms
Engage directly with stakeholders during incident response and event management escalations, ensuring clear and timely communication
Contribute to helpdesk standard operating procedures and training documentation for Level I and II support
Utilize Microsoft 365 applications including Word, Excel, PowerPoint, Outlook, OneDrive, and Teams to support daily operations

Fulltime

SharePoint Developer Specialist

Delta Solutions & Strategies is seeking a SharePoint Developer Specialist to joi...

Location

United States , Vandenberg SFB

Salary:

140000.00 - 1600000.00 USD / Year

Delta Solutions & Strategies

Expiration Date

Until further notice

Requirements

TS/SCI Security Clearance
Minimum of 7–9 years of experience designing, developing, and administering SharePoint environments, including custom workflow development, systems integration, and site architecture design
Bachelor’s degree in Information Systems, Computer Science, or a related discipline
or equivalent combination of education and at least four years of relevant experience
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician (IAT) Level II within six months of the date of hire
Familiarity with SQL Server, Power BI, PowerShell, and Office 365
Proficiency in SharePoint administration tools and utilities, including ULS logs, SharePoint Designer, and Power Automate
Strong understanding of workflow automation, forms-based processes, and integration with Microsoft productivity services
Excellent communication skills and ability to collaborate with diverse technical and functional teams

Job Responsibility

Design, develop, configure, and deploy Microsoft SharePoint Server and Microsoft 365 SharePoint Online solutions that support document management, records management, automated workflows, and collaboration within on-premises or virtual environments
Plan and implement SharePoint site architecture, configuration, and content publishing across major sites and subsites, ensuring standardization, accessibility, and operational alignment
Meet with stakeholders regularly to gather requirements, identify improvement opportunities, and implement modifications to enhance site functionality and usability
Design and develop custom SharePoint applications, forms, and workflows that automate routine business processes and enable data-driven decision-making
Develop custom web parts, macros, templates, and live tiles to improve functionality and user experience while maintaining consistency with organizational branding and standards
Develop solutions leveraging JavaScript, HTML, CSS, XSLT, and XML to create tailored user interfaces and dynamic content for SharePoint environments
Integrate enterprise content and data from multiple sources, including SQL Server, Power BI, and Microsoft 365 applications, into dashboards and visual reports
Develop automated business processes using SharePoint Designer, Power Automate, and Nintex Forms/Workflows to improve efficiency and reduce manual workload
Produce PowerShell scripts to automate administrative functions, reporting, and troubleshooting activities within SharePoint environments
Provide technical recommendations regarding hosting environments, security configurations, and system optimization to improve performance, scalability, and user adoption

Fulltime

IT Support Specialist

The IT Support Specialist provides high-quality technical support across the org...

Location

United States , Bloomington

Salary:

Not provided

Hayes Gibson Property Services LLC

Expiration Date

Until further notice

Requirements

Proficiency in troubleshooting hardware and software
Experience with operating systems (Windows, macOS, Linux) and networking protocols
Strong communication skills
Problem-solving mindset
Customer-focused attitude
Previous experience in IT support or a similar role is highly preferred
A current Microsoft SharePoint Certification is required

Job Responsibility

Provide responsive Tier I and Tier II technical support across hardware, software, networks, and mobile devices
Serve as the primary administrator for SharePoint Online, managing sites, content, permissions, and workflows
Assist with Microsoft 365 and related systems administration, support security and compliance protocols, maintain network devices and equipment, and manage IT inventory, assets, and software licensing
Provide end-user training for SharePoint and Microsoft 365, develop clear documentation and SOPs, and support IT-related onboarding and system training
Track issues, resolutions, and improvements in our internal systems for efficiency and future reference

What we offer

Comprehensive health, dental, and vision insurance
401(k) plan
Generous paid time off
Paid holidays

Fulltime

End User Support Specialist II

Robert Half

Location:
United States , Dallas

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Additional Information:

Job Posted:
March 01, 2026

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