End User Support Specialist II Job at Robert Half (Fort Worth)

Tier II IT Support Specialist

Robert Half is searching for a Tier II IT Support Specialist to support a client...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3-4 years of experience in IT support
Hands-on experience with virtual machines (Citrix, Azure, VMware, Hyper-V)
Strong proficiency in Windows 11 and Microsoft 365 administration
Experience with Active Directory and GPO management
Advanced administration experience with Windows Server 2016-2022
Advanced networking knowledge (IP, VPN, Subnets)
Advanced security knowledge (anti-virus, etc.)

Job Responsibility

Provide end-user technical support
Monitor and manage the IT ticketing system
Support virtualized environments
Administer Windows 11 and Microsoft 365
Manage Active Directory and GPO
Perform maintenance and troubleshooting on Windows Server
Strengthen network security
Handle basic networking tasks

What we offer

Medical, vision, dental, life and disability insurance
Eligibility to enroll in 401(k) plan

Fulltime

Specialist II

The position involves assisting the Business Technology (BT) support teams with ...

Location

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Experience with Slack, Artifactory, Dynatrace, DataDog, Grafana, Kibana, Inteliu, Optimizely and SmartSheet
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

End User Support Specialist II

Robert Half has a client in the Manufacturing industry seeking an End User Suppo...

Location

United States , Haslet

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 - 5 years of IT support experience
Provide deskside support for end users on the production line and corporate office
Troubleshoot Zebra label printers and Zebra handheld devices
Administer user accounts for Active Directory and other applications
Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.
Support Windows 10/11 Environment
Troubleshoot peripheral hardware
Experience with MFA, SSO setups within Entra ID (Azure)
Active Directory experience: create/delete users, manage GPOs etc.
Troubleshoot FTP issues

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Access to top jobs, competitive compensation and benefits
Free online training

Fulltime

End User Support Specialist II

Robert Half has a client in the Healthcare industry seeking an End User Support ...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 3 - 5 years of IT support experience
Provide deskside support for an organization of over 500 end users within the corporate office
Research and resolve basic network (VPN, IP configs), hardware, and software application problems
Administer user accounts for Active Directory and other applications
Microsoft Office 365 admin portal experience: assigning licenses, creating mailboxes etc.
Support Windows 10/11 Environment
Troubleshoot peripheral hardware
Experience with MFA, SSO setups within Entra ID (Azure)
Experience supporting C – Level executives and management
Windows 10/11 support

What we offer

Medical
Vision
Dental
Life and disability insurance
Eligibility to enroll in company 401(k) plan

IT Support Specialist II

The IT Support Specialist II role provides technical assistance and second-level...

Location

United States , Chandler

Salary:

Not provided

Apollo Mechanical Contractors

Expiration Date

Until further notice

Requirements

Associate’s or bachelor’s degree in Information Technology, Computer Science, or related field preferred, but not required
2+ years of experience in a help desk, technical support, or IT support role
Proficiency in PC hardware, Microsoft Windows operating systems, and productivity tools such as Microsoft 365
Working knowledge of networking concepts, including DNS, DHCP, VPN, firewalls, routers, and switches
Experience using IT service management (ITSM) and ticketing systems
Familiarity with remote support tools and techniques
Strong problem-solving skills, with the ability to analyze, prioritize, and resolve issues effectively
Excellent written and verbal communication skills, with the ability to interact professionally at all organizational levels
Customer-focused mindset with a demonstrated ability to build positive working relationships

Job Responsibility

Serve as the primary point of escalation for complex technical issues, ensuring timely resolution and minimal disruption to business operations
Install, configure, and maintain workstations, laptops, mobile devices, peripherals, and related software applications
Diagnose and resolve hardware and software issues
escalate to senior IT staff or vendors when appropriate
Perform system updates, security patches, and hardware upgrades in alignment with IT standards and policies
Troubleshoot and resolve basic network issues, including connectivity, access, and configuration problems
Document support activities, resolutions, and procedures within the IT knowledge base to ensure consistency and process improvement
Collaborate with vendors and third-party providers to resolve issues and support system enhancements
Contribute to IT initiatives, including hardware refresh projects, software deployments, and process optimization
Provide professional, user-friendly communication and training to support end-user adoption of technology solutions

What we offer

Competitive compensation and benefits package
Professional development opportunities, including training and certifications
A collaborative and supportive work environment focused on operational excellence

Fulltime

IT Support Specialist II

Mowi USA is seeking an experienced IT Support Specialist to ensure the smooth an...

Location

United States , Belfast

Salary:

Not provided

Mowi Poland

Expiration Date

May 25, 2026

Requirements

Minimum 2 years of relevant IT experience
Advanced knowledge of PC and network operating systems
Solid understanding of network hardware, protocols, and standards
Extensive experience in end-user support
Skilled in physical installation of workstations, cabling, and access points
Proficient in Windows 10
Able to effectively train users on software tools
Familiar with project management principles and methodologies
Strong interpersonal and communication skills
Ability to conduct and lead research on IT issues and products as needed

Job Responsibility

Provide support for incoming service desk requests via phone, web portal, and email, ensuring courteous, timely, and effective resolution of end-user issues
Prioritize incidents and service requests according to established processes to meet defined SLAs
Utilize remote monitoring and management (RMM) tools and diagnostic utilities to resolve support requests
Perform hands-on troubleshooting and repairs when remote tools are not applicable, including hardware repairs, peripheral installations, and other necessary fixes
Administer and support cloud infrastructure (preferably AWS)
Perform network administration tasks and troubleshoot network-related issues
Conduct preventative maintenance, including patch management and vulnerability management
Ensure adherence to company safety and security standards
Install and configure new workstations
Image PCs using Microsoft Intune

Spc II, BT Support

The position involves assisting the Business Technology (BT) support teams with ...

Location

United States , Philadelphia

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

Spc II, BT Support

The position involves assisting the Business Technology (BT) support teams with ...

Location

United States , Jackson, Wisconsin

Salary:

Not provided

Sysco

Expiration Date

Until further notice

Requirements

H.S. Diploma and minimum 5 years’ experience associated with end user technology support and IT related environments
Minimum of five years customer service experience in Computer Technology
Must possess excellent communication (written and verbal), organizational, and problem solving skills
Must effectively interact with several different personalities and levels of management
Must be self-motivated, resourceful, reliable, and trustworthy
Must be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Microsoft Office, and other desktop software
Must have experience with supporting, installing, and configuring Order Entry applications
Must be able to use remote support tools to be able to troubleshoot remote computer devices
Must be available for after hour support and weekend on-call support as needed

Job Responsibility

Prioritize support calls using enterprise ticketing system and manage tickets with frequent updates, as well as escalating aging tickets, and trends as required
Purchase new equipment, repair parts, mice, keyboards, batteries, printer toner, supplies, etc. for workstations, laptops and peripherals devices from the approved standards list through Corporate IT Purchasing
Ensures software and hardware standards are adhered to at all times based on guidance from Corporate
Contribute to the development of policies and procedures
Ensuring software license compliance with all installed software
Responsible for imaging workstations using the standard images
Maintains and adheres to current system security policy
Ensure client agents for discovery tools, anti-virus and patch compliance updates are maintained at the most current levels
Provides secondary on-site support and knowledge transfer to the Desktop/Laptop support team and the Support Specialist I associates as required
Account administration and support for Order Entry applications

Fulltime

End User Support Specialist II

Robert Half

Location:
United States , Fort Worth

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 01, 2026

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Job Description:

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Job Posted:March 01, 2026

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