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Robert Half · IT - Administration

End User Support Administrator

United States, Jupiter B2B · Job Posted May 20, 2026

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Job Responsibility

Provide daily technical support to business units and escalate unresolved issues to 2nd/3rd line teams
Administer and manage Active Directory, Azure AD, Microsoft 365, SharePoint, and Teams
Configure, image, and stage laptops and desktop computers
Support unified communications systems including room systems and SaaS integrations
Monitor and enforce system security guidelines for clients
Manage email security, backups, and ancillary security systems
Maintain accurate IT equipment inventory and document incidents in the case management system
Take ownership of critical service issues and senior stakeholder communications
Evaluate, create, and manage automation scripts
Design and lead migration projects as technical lead

Requirements

5–7 years supporting Microsoft 365 (Teams, EMS, Azure AD)
3–5 years using Intune for endpoint management and security compliance
Experience with Active Directory and Azure AD identity management
Proficiency with SCCM, Microsoft Teams, and remote management tools
Knowledge of ITIL frameworks
Experience with Windows Server operating systems
Strong working knowledge of Microsoft Security Solutions
Understanding of networking concepts and LAN/WAN technologies
Excellent verbal and written communication skills
Ability to work on-call rotations including nights and weekends
College diploma, technical certificate, or equivalent experience
Microsoft 365 Certified: Modern Desktop Administrator Associate a plus

Nice to have

Microsoft 365 Certified: Modern Desktop Administrator Associate

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Robert Half - All Job Offers

Jupiter

End User Support Administrator

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