End User Migration Technician Job at Robert Half (Cincinnati)

End User Migration Technician

We are looking for an End User Migration Technician to support enterprise device...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience delivering desktop support or PC technician services in a corporate environment
Strong working knowledge of Microsoft Windows, Microsoft Office, and common end-user troubleshooting practices
Familiarity with Apple iOS devices and basic mobile support tasks
High level of attention to detail with the ability to complete forms, track devices, and confirm migration accuracy
Excellent customer service skills and the ability to stay attentive and composed when assisting users experiencing technical frustration
Ability to work collaboratively within a team while managing responsibilities independently in the field
Willingness and availability to travel most weeks, typically 4–5 days, with occasional Sunday travel or Saturday work
Ability to cover reimbursable meal, incidental, and in some cases lodging expenses upfront and comply with client travel reimbursement guidelines

Job Responsibility

Gather device and user details during intake and maintain accurate migration documentation
Perform workstation and application cutovers using approved migration utilities and PowerShell-based processes
Validate device functionality after migration by checking core software, connectivity, and business-critical services
Provide immediate desk-side assistance to employees following migration activities and resolve routine technical issues
Escalate advanced problems to migration leads when issues fall outside standard desktop support scope
Support troubleshooting for Windows systems, Microsoft 365 applications, printers, network access, and mobile devices as needed
Coordinate effectively with project team members to keep migration work on schedule across client locations
Follow travel and expense procedures while supporting assignments that may include weekday, weekend, or extended travel
Assist with hardware-related setup tasks, including peripheral connections and basic cable or device installation when required

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

End User Migration Technician

We are looking for an experienced End User Migration Technician to join our team...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience with computer hardware installation and troubleshooting
Familiarity with Dell Technologies and Apple devices
Knowledge of cable installation processes and techniques
Ability to diagnose and resolve technical issues efficiently
Strong communication skills for interacting with end users and team members
Attention to detail when documenting technical procedures and repairs
Ability to work independently and manage multiple tasks in a fast-paced environment
Commitment to adhering to company standards and ensuring high-quality service delivery

Job Responsibility

Install, configure, and troubleshoot computer hardware and associated devices to ensure optimal functionality
Provide technical assistance for Apple and Dell technologies, addressing user concerns and resolving issues efficiently
Perform cable installations and maintain proper connectivity for devices
Assist with hardware migration tasks, ensuring seamless transitions for end users
Conduct diagnostic tests and implement solutions to resolve hardware-related problems
Collaborate with team members to deliver timely and effective technical support
Maintain accurate documentation of installations, configurations, and repairs
Ensure compliance with company standards and protocols during all technical operations
Educate end users on the proper use of hardware and software tools
Monitor and report on the status of hardware systems to ensure consistent performance

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

End User Migration Technician

We are looking for a skilled End User Migration Technician to join our team on a...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in working with computer hardware and associated technologies
Experience in cable installation and management
Strong knowledge of Dell Technologies and Apple devices
Ability to troubleshoot and resolve technical issues efficiently
Familiarity with hardware migration processes
Excellent communication skills for interacting with end users and team members
Attention to detail and ability to maintain accurate documentation
Availability to work on a contract basis in Cincinnati, Ohio

Job Responsibility

Install, configure, and troubleshoot computer hardware and peripheral devices
Perform hardware upgrades and migrations for end users
Manage cable installations to ensure proper connectivity and functionality
Provide technical assistance and resolve issues related to Dell and Apple devices
Collaborate with team members to ensure smooth deployment of associated hardware
Maintain accurate documentation of installations and technical procedures
Conduct system tests to verify successful hardware configurations
Deliver timely support and solutions to ensure user satisfaction
Follow established protocols to ensure compliance with company standards

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

End User Migration Technician

We are looking for a skilled End User Migration Technician to join our team on a...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in working with associated hardware and computer systems
Strong knowledge of computer hardware components and configurations
Experience with cable installation and management
Familiarity with Dell Technologies products
Understanding of Apple devices and their functionalities
Ability to diagnose and troubleshoot technical issues effectively
Strong communication skills for user support and collaboration
Attention to detail and documentation skills

Job Responsibility

Perform hardware installations and configurations, ensuring proper functionality for end users
Troubleshoot and resolve technical issues related to computer hardware
Assist with cable installation and management to maintain organized workspaces
Provide support for Dell Technologies and Apple devices, ensuring optimal performance
Conduct diagnostic tests to identify and address hardware-related problems
Maintain detailed documentation of installation and troubleshooting activities
Collaborate with team members to ensure timely completion of migration tasks
Offer user support and guidance during hardware transitions
Follow standard operating procedures and company guidelines for technical operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Contract End User Migration Technician

We are looking for a Contract End User Migration Technician to support device tr...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience delivering desktop support in a corporate or enterprise environment
Working knowledge of Windows operating systems and common troubleshooting methods for logins, Microsoft Office, printers, network access, and productivity tools
Familiarity with Apple iOS device support and basic mobile troubleshooting
Strong attention to detail with the ability to follow documented procedures accurately
Effective customer service and communication skills in user-facing technical support situations
Ability to work well within a team and remain productive in fast-paced deployment environments
Availability to travel most weeks, typically 4 to 5 days, with occasional Sunday arrivals or Saturday work based on project needs
Ability to cover reimbursable meal or incidental expenses upfront and comply with travel reimbursement guidelines
a valid U.S. driver's license is preferred

Job Responsibility

Gather device and user details during intake, ensuring records are accurate and complete before migration work begins
Carry out endpoint migration tasks by using approved tools and scripted processes to move devices and Microsoft 365 applications between environments
Validate each migrated device after cutover by checking core software, account access, connectivity, and other essential services
Provide at-the-desk technical assistance to users following migration and resolve common desktop or application issues in a timely manner
Escalate advanced technical problems or service-impacting concerns to project leads when issues require deeper investigation
Coordinate effectively while traveling to client sites, following deployment schedules and adapting to weekday and occasional weekend work requirements
Manage travel-related expense submissions in accordance with client policies, including reimbursement for meals and incidental costs
Maintain a detail-oriented, service-focused approach when assisting users who may be experiencing disruption during migration activities

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training
competitive compensation

IT Desktop Technician

We are looking for an IT Desktop Technician to support daily technology needs fo...

Location

United States , Ypsilanti

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience supporting desktop and help desk environments with a strong focus on timely issue resolution and customer service
Working knowledge of Active Directory and Microsoft Windows, including Windows 10 administration and end-user support
Ability to perform basic troubleshooting across hardware, software, printers, and network-related issues
Experience using a service desk or ticketing platform to document, prioritize, and manage support requests
Familiarity with Microsoft Office applications and general desktop configuration in a business environment
Ability to follow written procedures and verbal direction while managing multiple tasks effectively
Strong communication skills with the ability to assist users clearly, professionally, and patiently

Job Responsibility

Provide frontline technical support by responding to user inquiries, documenting issues in the ticketing system, and ensuring requests are tracked accurately from intake through resolution.
Diagnose and resolve desktop, software, and connectivity problems involving Windows systems, Microsoft Office applications, network access, and internally used business tools.
Set up and configure end-user equipment such as desktop computers, projectors, video conferencing devices, printers, and related peripherals to support day-to-day operations.
Prepare and deploy workstation hardware for internal use, including imaging devices, maintaining system builds, and updating asset records.
Support end-user learning by offering basic technical guidance and assisting with user education when new tools or processes are introduced.
Participate in assigned project work, including device migration efforts to Intune and troubleshooting issues that arise during implementation.
Perform repair and maintenance activities for PCs and printers to minimize downtime and keep equipment functioning properly.
Follow established procedures and service expectations while responding promptly to tickets, requests, and user communications.
Maintain an organized and safe work area and provide support outside standard business hours when evening or weekend coverage is needed.

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan
free online training

It Support Technician

Location

United Kingdom , Mansfield

Salary:

30000.00 - 32000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

5 years previous experience in a helpdesk environment is necessary
Planning, organising and good communication skills
Access to own vehicle
Willingness to learn
Understanding of SQL would be very beneficial
Adaptable to changing circumstances and demands
Good knowledge of Microsoft Office 365, especially Excel/VBA
Good Knowledge of Windows and Server operating system
Good problem-solving skills
Knowledge of infrastructure setups would be advantageous

Job Responsibility

Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members
Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance
Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations
Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability
Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management
Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives
Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation
Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management
Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development

What we offer

A collaborative and supportive work environment
On site parking
Opportunities for career development and training
Competitive salary and benefits package
Exposure to diverse and exciting IT challenges within a dynamic organisation

Fulltime

Pc Technician

We are looking for a PC Technician to support a long-term contract assignment in...

Location

United States , Feasterville Trevose

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience working with PC hardware and general desktop support tasks
Familiarity with computer imaging, operating system installation, and workstation configuration
Ability to assist end users with login support, device setup, and application access
Working knowledge of Microsoft Entra ID and related authentication tools such as Microsoft Authenticator
Understanding of OneDrive synchronization and user data migration processes
Comfortable handling hardware from major manufacturers, including Dell Technologies and Apple devices
Ability to follow documented procedures carefully and communicate clearly with users in a support environment

Job Responsibility

Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations
Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment
Reimage workstations and install a clean operating system to prepare devices for redeployment
Help end users sign in to newly configured computers and confirm successful access to required business applications and services
Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup
Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team
Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

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End User Migration Technician

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