End User Computing Senior Associate Job at NTT DATA (Hyderabad)

Transformation and Controls Senior Vice President, End User Computing

Global role responsible for supporting the development and implementation of the...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in Risk and Control, 2nd line Testing or Audit roles
Understanding of evolving governance, controls and regulatory requirements relating to technology tools and capabilities
Excellent communication skills and the ability to motivate and persuade colleagues across disparate businesses, regions and cultures
Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
Understanding of business and technology tools expertise related to enterprise controls and control automation oversight in financial or similar firms
Working knowledge of Citi's End User Computing Policy, EUC Governance Programmes and business operations
Demonstrates history of having worked as a Programme Manager, or working on large, strategic cross-functional projects
Specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of the products and services Citi offers
Demonstrated ability to lead change management across large global organisations

Job Responsibility

Support the design and implementation of the EUC Governance Framework for Citi
Work with senior leaders and their teams across multiple businesses and functions as well as second and third lines of defense
Partner with stakeholders to draft and implement action plans in support of regulatory requirements/commitments and Consent Order initiatives
Provide oversight over the EUC governance programmes including principles, policy, practices and standards including industry best practices
Measure Policy adherence and remedial action associated with Policy adherence
Engage with business and Global Functions leaders to drive EUC agenda progress
Support management communications relative to EUC Transformation & Governance with senior management
Partner effectively across the firm with key teams to drive the tools and capabilities including EUC Inventory management and workflow system capabilities
Support the identification, design and implementation of an appropriate tools for EUC discovery capability
Partner with 2nd and 3rd Lines of Defense to ensure controls relating to EUCs are adequately designed and operating effectively

What we offer

Competitive base salary (annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Benefits that support well-being, living well and saving well

Fulltime

End User Computing Senior Associate

The End User Computing Senior Associate role involves providing IT support for i...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1-3 years of experience in Desktop and Laptop support
Proficiency in desktop support and Windows operating systems
Experience in addressing user tickets regarding hardware, software, and networking
Ability to walk customers through installing applications and computer peripherals
Ability to ask targeted questions to diagnose problems
Ability to guide users with simple, step-by-step instructions
Experience in conducting remote troubleshooting
Ability to test alternative pathways until you resolve an issue
Ability to customize desktop applications to meet user needs
Ability to record technical issues and solutions in logs

Job Responsibility

End user support-Desktop Support-Windows operating system-Local and Network Installation, Internet explorer, TCP/IP, DHCP, Device Manager, Registry editor, User Manager, Admin Commands
Addressing user tickets regarding hardware, software, and networking
Walking customers through installing applications and computer peripherals
Asking targeted questions to diagnose problems
Guiding users with simple, step-by-step instructions
Conducting remote troubleshooting
Testing alternative pathways until you resolve an issue
Customizing desktop applications to meet user needs
Recording technical issues and solutions in logs
Directing unresolved issues to the next level of support personnel

Transformation and Controls, End User Computing (EUC), Senior Vice President

Shape your career with Citi in Dublin. By joining Citi, you will become part of ...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in Risk and Control, 2nd line Testing or Audit roles is a plus
Understanding of evolving governance, controls and regulatory requirements relating to technology tools and capabilities
Excellent communication skills and the ability to motivate and persuade colleagues across disparate businesses, regions and cultures
Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution in a collaborative approach which includes vetting/troubleshooting
Ability to understand and operate successfully in a complex, heavily matrixed corporate
Understanding of business and technology tools expertise related to enterprise controls and control automation oversight in financial or similar firms
Working knowledge of Citi’s End User Computing Policy, EUC Governance Programmes and business operations is a plus
Demonstrates history of having worked as a Programme Manager, or working on large, strategic cross-functional projects
Specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of the products and services Citi offers
Demonstrated ability to lead change management across large global organisations

Job Responsibility

Support the design and implementation of the EUC Governance Framework for Citi
Partner with stakeholders to draft and implement action plans in support of regulatory requirements/commitments and Consent Order (CO) initiatives and identify potential roadblocks and design appropriate mitigation strategies
Provide oversight over the EUC governance programmes including principles, policy, practices and standards including industry best practices
Measure Policy adherence and remedial action associated with Policy adherence
Engage with business and Global Functions leaders to drive EUC agenda progress
Support management communications relative to EUC Transformation & Governance with senior management, the Executive Operating Committee, Business Risk and Control Committees and the Audit Committees of the Board as needed
Partner effectively across the firm with key teams to drive the tools and capabilities including EUC Inventory management and workflow system capabilities to ensure simplified and consistent tools and capabilities support the EUC and ITeSS Lifecycle
Support the identification, design and implementation of an appropriate tools for EUC discovery capability
Partner with 2nd and 3rd Lines of Defense to ensure controls relating to EUCs are adequately designed and operating effectively
Design and implement processes for managing issues identified relating to EUC Framework

What we offer

Competitive base salary (annually reviewed)
Benefits that support you (and your family) to be well, live well and save well
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Fulltime

Senior Sales Engineer

Axon is seeking a high-energy, results driven pre-sales sales engineer who thriv...

Location

United States , Phoenix

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Willingness to travel up to 50%
Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
5+ years customer facing pre-sales or consulting background required
Experience selling SaaS based solutions
Experience in End User Compute or Cloud Computing preferred
Experience in networking, storage, virtualization, or related technologies
Must have intellectual curiosity, humility, accountability and positive approach
Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies
Basic knowledge of computer hardware, operating systems, and storage devices
Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort

Job Responsibility

Achieve mastery of all Axon technologies / products
Use exceptional written and oral communication skills to lead business and technical presentations effectively
Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
Set and manage expectations with customers and team members
Provide 1st-level technical support throughout the pre-sales cycle for opportunities
Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
Develop relationships with key partners for growth within their customer base
Provide professional responses to customer RFPs / RFIs
Effectively position the technology against competitive offerings
Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
Snacks in our offices

Fulltime

Senior Sales Engineer, Majors

Axon is seeking a high-energy, results driven pre-sales sales engineer who thriv...

Location

United States , Seattle

Salary:

151800.00 - 242880.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

Willingness to travel up to 50%
Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
5+ years customer facing pre-sales or consulting background required
Experience selling SaaS based solutions
Experience in End User Compute or Cloud Computing preferred
Experience in networking, storage, virtualization, or related technologies
Must have intellectual curiosity, humility, accountability and positive approach
Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies
Basic knowledge of computer hardware, operating systems, and storage devices
Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort

Job Responsibility

Achieve mastery of all Axon technologies / products
Use exceptional written and oral communication skills to lead business and technical presentations effectively
Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
Set and manage expectations with customers and team members
Provide 1st-level technical support throughout the pre-sales cycle for opportunities
Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
Develop relationships with key partners for growth within their customer base
Provide professional responses to customer RFPs / RFIs
Effectively position the technology against competitive offerings
Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

Senior Sales Engineer

Axon is seeking a high-energy, results driven pre-sales sales engineer who thriv...

Location

Saudi Arabia

Salary:

Not provided

Axon

Expiration Date

Until further notice

Requirements

Willingness to travel
Fluent English and Arabic
Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience
4+ years customer facing pre-sales or consulting background required
3+ years of experience with public procurement in META
Experience selling SaaS based solutions
Experience in End User Compute or Cloud Computing preferred
Experience in networking, storage, virtualization, or related technologies
Must have intellectual curiosity, humility, accountability and positive approach
Strong Technical Writing skills

Job Responsibility

Achieve mastery of all Axon technologies / products
Use exceptional written and oral communication skills to lead business and technical presentations effectively
Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
Set and manage expectations with customers and team members
Provide 1st-level technical support throughout the pre-sales cycle for opportunities
Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
Develop relationships with key partners for growth within their customer base
Effectively position the technology against competitive offerings
Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation

Fulltime

New

Senior IT Support Analyst

We are seeking a Senior Desktop Support Analyst to provide day-to-day technical ...

Location

United States , Secaucus

Salary:

Not provided

Sanmina

Expiration Date

Until further notice

Requirements

Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience
5+ years of field experience
A+ Certification
5+ years’ experience working in a Helpdesk or Desktop environment
5+ years’ experience with setting up and troubleshooting the latest versions of Microsoft Office including O365
5+ years’ troubleshooting Windows 10 and above operating systems
Microsoft Windows Image Deployment experience needed
Experience using some type of Remote Desktop Support Tool
Experience with a ticketing system
Setup and troubleshoot network printers for end-users

Job Responsibility

Provide advanced technical and troubleshooting assistance related to computer hardware and software, mobile devices and other technology tools and products
Meets and communicates with users, solves issues in a positive and efficient manner
Assist in maintaining an inventory of IT hardware and software assets
Assists end-users with advanced computing and telecommunication issues and questions
Leverage remote support tools to help resolve support requests
Ensure all incident and service request tickets are closed within their established guidelines
Create and maintain Knowledgebase articles
Perform special projects and miscellaneous duties as requested and as time permits
Assist/train Junior Support Analysts in areas of advanced troubleshooting and hardware repair
Travel between sites to assist end users when remote tools can’t be used

What we offer

Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities

Fulltime

New

Senior IT Support Analyst

We are seeking a Senior Desktop Support Analyst to provide day-to-day technical ...

Location

United States , Georgetown

Salary:

Not provided

Sanmina

Expiration Date

Until further notice

Requirements

Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience
5+ years of field experience
A+ Certification
5+ years’ experience working in a Helpdesk or Desktop environment
5+ years’ experience with setting up and troubleshooting the latest versions of Microsoft Office including O365
5+ years’ troubleshooting Windows 10 and above operating systems
Microsoft Windows Image Deployment experience needed
Experience using some type of Remote Desktop Support Tool
Experience with a ticketing system
Setup and troubleshoot network printers for end-users

Job Responsibility

Provide advanced technical and troubleshooting assistance related to computer hardware and software, mobile devices and other technology tools and products
Meets and communicates with users, solves issues in a positive and efficient manner
Assist in maintaining an inventory of IT hardware and software assets
Assists end-users with advanced computing and telecommunication issues and questions
Leverage remote support tools to help resolve support requests
Ensure all incident and service request tickets are closed within their established guidelines
Create and maintain Knowledgebase articles
Perform special projects and miscellaneous duties as requested and as time permits
Assist/train Junior Support Analysts in areas of advanced troubleshooting and hardware repair
Travel between sites to assist end users when remote tools can’t be used

What we offer

Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities

End User Computing Senior Associate

NTT DATA

Location:
India , Hyderabad

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 24, 2026

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