End Point Technician Job at Adtalem Global Education (Chicago)

End Point Technician

The End Point Technician is responsible for basic installation and troubleshooti...

Location

United States , Chicago

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree BS/BA degree in Computer Science, Networking, or related field
3 years enterprise (2500+ clients) experience with Microsoft Windows Clients (XP/Windows 7) in a Windows 2008 Active Directory environment
Experience using SCCM (MDT/OSD) for imaging PCs
Experience of supporting offsite end users via remote support tool. (LogMeIn Rescue and Configuration Manager)
Experience troubleshooting Macintosh OSX
Experience supporting mobile devices (Blackberry, Window Mobile, Android, Apple iOS)
Knowledge of Windows networking including DHCP, DNS, WINS, TCP/IP
Knowledge of hardware component repair (desktop, notebook, printer)
Knowledge of the major client software packages (MS Office 2010/2013, McAfee, Oracle, IBM Client Access, FTP, Adobe, Cisco Call Center, Remedy, etc.)
Knowledge of Microsoft Exchange mailbox management

Job Responsibility

Timely installation and repair of computer system hardware, operating systems, software and peripherals
Timely installation and configuration of VOIP telephones
Provide onsite and offsite end user support
Setup and configure A/V equipment for meetings
Manages assigned service requests
Maintain inventory accuracy of computer hardware
Tests new software and hardware for compatibility
Escalates high impact or VIP technology issues
Maintains and builds positive customer relationships
Provide training on PC use, connecting to corporate network, and peripheral usage

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Sr. IT Support Technician

The IT Support Technician Level 4 provides advanced technical configuration, qua...

Location

United States , Ontario

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated hands-on expertise with Cisco routing, switching, and firewall programming, with emphasis on the Cisco 8000 series
Strong ability to validate configurations, conduct troubleshooting, and oversee build quality across equipment sets
Advanced experience in IT support, network configuration, and quality assurance
Ability to oversee junior team members, providing technical guidance as needed
Excellent problem-solving skills and attention to detail

Job Responsibility

Program and configure Cisco 8000 series routers and other advanced Cisco solutions
Perform detailed quality checks on work completed by IT Support Technician Level 1 team members
Integrate, validate, and test end-to-end PSAP (Public Safety Answering Point) technology stacks prior to shipment
Rebox, palletize, and package enterprise equipment for secure shipment and delivery
Ensure build accuracy, documentation compliance, and deployment readiness for all hardware and related systems

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training

Endpoint Technician

The primary function of this position is to provide support for all service requ...

Location

United States , Wilmington; Philadelphia

Salary:

70000.00 - 80000.00 USD / Year

McCarter & English

Expiration Date

Until further notice

Requirements

Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members
Excellent troubleshooting skills required with general hardware/software issues
Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
Must have firsthand experience working with Windows 11
Must have experience installing and supporting Windows 11 end points
Must understand Networking concepts and TCP/IP protocols
Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred
Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
Experience with Smart devices
Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams

Job Responsibility

Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
Responsible for deploying new PCs and Laptops using Microsoft SCCM
Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates

What we offer

Eligibility for discretionary bonus
Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage

Fulltime

Technician, End User Support

The End User Support (EUS) Technician works onsite providing tier 1 and tier 2 d...

Location

United States , Rochester

Salary:

23.76 - 42.86 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

Associate's Degree Computer Science or equivalent
1-year related IT Field experience. Hands on Enterprise experience in computer support
1-year related IT Field experience. Experience understanding an Enterprise/Call Center or Retail Environment
Customer Service - Able to provide excellent customer service skills in person, in writing, and on the phone
Troubleshooting Skills - Basic level understanding of troubleshooting application (O365, web browsers, end point security), hardware, and OS (Windows, Mac OS, and iOS) issues
Client Hardware - Ability to diagnose and repair client hardware to include things such as
desktops, laptops, monitors, mice, point of sale systems, client periphrials, mobile devices, printers, docking stations, etc.
Networking - Basic understading of networking technologies to include TCP/IP, Wireless technologies, patch panels, cabling, etc.
Telephony - Basic level understanding of VOIP, voicemail, headsets, and Telephony systems
Ability to work independently, manage time/resources in an organized fashion with quality and communication and documentation.

Job Responsibility

Provide tier 1 and tier 2 onsite and remote support to resolve Incidents, Problems, and Requests.
Diagnose, troubleshoot, repair, and resolve issues with end user systems, approved software OS and applications, networked, wireless, phones, headsets, and/or printing systems.
Implement, replace, and decommission systems. Provide training on new systems as needed.
Participate and provide input to problem management process and knowledge management system
Managing and working through escalations from inside or outside the EUS organization, including resolution documentation and follow up.
Project related tasks including but not limited to equipment installs, moves, changes, decommissioning of hardware as well as providing onsite smart-hands, store builds, and other project-related tasks.
Contribute by creating Knowledge Articles
Ensure local site operations are adhering to EUS standards (ex.IDF/MDF closets).
Training and skill development

What we offer

annual stock grant
employee stock purchase plan
401(k)
access to free, year-round money coaches
medical, dental and vision insurance
flexible spending account
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays

Fulltime

Data Mentor

As a Data Mentor, you’ll play a pivotal role in shaping the next generation of d...

Location

United Kingdom , Derby

Salary:

35000.00 - 40000.00 GBP / Year

Althaus Digital

Expiration Date

March 31, 2026

Requirements

Proven experience working in a data-focused role (e.g., Data Analyst, Data Technician, BI Analyst) with mentoring, coaching, or line management experience
Strong working knowledge of core data tools and concepts, such as: Excel (advanced functions, pivot tables, analysis tools), SQL, Data visualisation tools (e.g., Power BI, Tableau or similar), Basic database concepts, Data quality, governance, and compliance principles
Passion for developing others through coaching and mentoring (formal teaching qualifications not required)
Excellent communication and interpersonal skills, with the ability to build trust and motivate learners
Empathetic, patient, and learner-focused approach
Strong organisational skills and attention to detail, particularly in tracking progress and documentation

Job Responsibility

Conduct regular one-to-one mentoring sessions (virtually and occasionally in person) with apprentices enrolled on the Level 3 Data Technician Apprenticeship
Coach and support apprentices to overcome technical and professional challenges, stay motivated, and achieve their learning and workplace objectives
Support learners in developing core data competencies including: Data collection and validation, Data cleansing and transformation, Data analysis and interpretation, Creating dashboards and visualisations, Using tools such as Excel, SQL, Power BI (or equivalent data platforms), Understanding data governance, security, and ethics
Monitor progress against key milestones, including portfolio development, workplace project evidence, and preparation for End Point Assessment (EPA)
Provide constructive, developmental feedback on learners’ work, helping them connect technical knowledge with practical business impact
Maintain accurate records of mentoring sessions, tracking learner progress and identifying any support needs, risks, or safeguarding concerns
Liaise with employers, trainers, and internal delivery teams to ensure a joined-up and supportive approach to learner development
Stay up to date with current data industry trends, tools, and best practice to ensure mentoring reflects real-world data environments
Champion Althaus’s core values: Taking Ownership, Bridging the Digital Divide, Embracing the Future, and Unlocking Potential

What we offer

25 days annual leave, increasing with length of service
Your birthday off
Office shutdown during the festive period
Flexible working options
Ongoing investment in your professional development
Access to mental health and well-being platforms
Team building days and engaging social events
Employer Supported Volunteer Scheme
Internal engagement initiatives

Fulltime

Mechanical Project Engineer

To contribute to the NSG Site Construction Operations function by ensuring the s...

Location

United Kingdom , Aldermaston

Salary:

Not provided

NSG Environmental Ltd

Expiration Date

Until further notice

Requirements

Educated to degree level or equivalent in a technical discipline - desirable
Membership of appropriate technical / professional body - desirable
Relevant on Site management Qualifications SMSTS, SSSTS - essential
Relevant Level 3 qualifications in relevant discipline - essential
Relevant Design Qualifications in relevant discipline - essential
Understanding of the Project lifecycle and how projects are delivered within NSG - desirable
Basic understanding of the UK Nuclear Industry - essential
Understanding of the radiological controls used within the type of projects delivered by NSG - desirable
Used to dealing with confidential and commercial information - essential
Familiar with QSHEW operating procedures and requirements etc - essential

Job Responsibility

Undertake studies and develop solutions to deliver the projects end point requirements
Prepare documentation to support project delivery (Control Plans, Method Statements, Risk Assessments, LTQR documentation)
Liaise with sub-contractors and suppliers to identify services, plant and equipment
Liaise with procurement to ensure services, plant and equipment are procured
Management and assist with construction documentation
Raise and close out TQ’s in collaboration with Engineers, Designers and Project Managers
Liaise with supervisors to support the co-ordination and management of operatives and technicians
Manage operatives and technicians as required
Ensure and promote effective communication and working between disciplines
Support the Construction / Site Manager in management activities, provision of programme information, cost information, risk identification, stakeholder liaison, and sub-contract management

What we offer

Life Assurance 3x Salary
Private Healthcare package
Pension – Company contributes 5% Individual contributes 4%
Discretionary bonus
187.5 hours per year holiday allowance
Professional memberships covered

Fulltime

IT Support Technician

Amentum is seeking an IT Support Technician in Batavia, NY to support our DHS cu...

Location

United States , Batavia

Salary:

32.00 - 35.00 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.

Job Responsibility

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Service Desk Technician

Location

United States , Washington

Salary:

Not provided

AAC

Expiration Date

Until further notice

Requirements

Requires a high school diploma/GED and a minimum of three years of experience
Required experience includes support of standard office computing equipment (PC’s, laptops, tablets, mobile devices, printers), operating systems (e.g., Windows 10 & 11, macOS, iOS, Android), Microsoft Office Suite/O365, standard business software applications, remote access tools (e.g., Cisco AnyConnect), VPN and secure remote connectivity (RSA SecurID), Active Directory, and work on a service desk
Must have experience with Mobile Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune
Must have foundational understanding of physical, network, and application layers
familiarity with TCP/IP tools and protocol commands to resolve technical issues
ITSM ticketing system experience required
Ability to communicate orally and in writing
Must have a positive and patient customer service attitude
Must be able to work independently and within a team in a fast-paced environment
Must be able to attain agency suitability clearance prior to start date

Job Responsibility

Serve as the initial point of contact and resolution for IT related incidents and requests
Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/chat, and personal visits to the Service Desk
Interface directly with supported end-users to provide hardware, software, and network problem resolution
Clearly and professionally communicate via phone, email, and instant messaging/chat with end users and technicians
Troubleshoot, document, track, resolve, and report on incidents and requests using the ITSM
Must have technical understanding of the technical environment, including applications, operating systems, machine configurations, and networked devices
Experience troubleshooting core services (file, email, print, web, applications, and network)
Escalate ticket to the appropriate support organization when the ticket cannot be resolved by the Service Desk

Fulltime

End Point Technician

Adtalem Global Education

Location:
United States , Chicago

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 15, 2025

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