End Point Technician Job at Adtalem Global Education (Chicago)

End Point Technician

The End Point Technician is responsible for basic installation and troubleshooti...

Location

United States , Chicago

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree BS/BA degree in Computer Science, Networking, or related field
3 years enterprise (2500+ clients) experience with Microsoft Windows Clients (XP/Windows 7) in a Windows 2008 Active Directory environment
Experience using SCCM (MDT/OSD) for imaging PCs
Experience of supporting offsite end users via remote support tool. (LogMeIn Rescue and Configuration Manager)
Experience troubleshooting Macintosh OSX
Experience supporting mobile devices (Blackberry, Window Mobile, Android, Apple iOS)
Knowledge of Windows networking including DHCP, DNS, WINS, TCP/IP
Knowledge of hardware component repair (desktop, notebook, printer)
Knowledge of the major client software packages (MS Office 2010/2013, McAfee, Oracle, IBM Client Access, FTP, Adobe, Cisco Call Center, Remedy, etc.)
Knowledge of Microsoft Exchange mailbox management

Job Responsibility

Timely installation and repair of computer system hardware, operating systems, software and peripherals
Timely installation and configuration of VOIP telephones
Provide onsite and offsite end user support
Setup and configure A/V equipment for meetings
Manages assigned service requests
Maintain inventory accuracy of computer hardware
Tests new software and hardware for compatibility
Escalates high impact or VIP technology issues
Maintains and builds positive customer relationships
Provide training on PC use, connecting to corporate network, and peripheral usage

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

New

Sr. IT Support Technician

The IT Support Technician Level 4 provides advanced technical configuration, qua...

Location

United States , Ontario

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated hands-on expertise with Cisco routing, switching, and firewall programming, with emphasis on the Cisco 8000 series
Strong ability to validate configurations, conduct troubleshooting, and oversee build quality across equipment sets
Advanced experience in IT support, network configuration, and quality assurance
Ability to oversee junior team members, providing technical guidance as needed
Excellent problem-solving skills and attention to detail

Job Responsibility

Program and configure Cisco 8000 series routers and other advanced Cisco solutions
Perform detailed quality checks on work completed by IT Support Technician Level 1 team members
Integrate, validate, and test end-to-end PSAP (Public Safety Answering Point) technology stacks prior to shipment
Rebox, palletize, and package enterprise equipment for secure shipment and delivery
Ensure build accuracy, documentation compliance, and deployment readiness for all hardware and related systems

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan
free online training

Endpoint Technician

The primary function of this position is to provide support for all service requ...

Location

United States , Wilmington; Philadelphia

Salary:

70000.00 - 80000.00 USD / Year

McCarter & English

Expiration Date

Until further notice

Requirements

Must have excellent customer service and interpersonal communication skills while supporting end users and other IT staff members
Excellent troubleshooting skills required with general hardware/software issues
Must be familiar with Microsoft Office 365 Suite: Word, Outlook, Excel, PowerPoint
Must have firsthand experience working with Windows 11
Must have experience installing and supporting Windows 11 end points
Must understand Networking concepts and TCP/IP protocols
Experience with configuring and deploying Laptops, Desktops and HP LaserJet printers in a network environment. For PC and Laptops experience with Dell hardware preferred
Must have experience with installing and swapping out parts for PCs, Desktops, Laptops and Printers
Experience with Smart devices
Experience with Video Conference equipment, i.e., Zoom & Microsoft Teams

Job Responsibility

Responsible for managing and maintaining all Hardware equipment for McCarter: PCs, Laptops, Mobile devices, Video Conferencing equipment, HP LaserJet Printers and high-speed multifunction units
Responsible for deploying new PCs and Laptops using Microsoft SCCM
Responsible for installing, configuring and maintaining all HP LaserJet printers in a network environment for the firm
Provide laptop maintenance and support. Maintain all laptops with current virus definitions, windows and office updates

What we offer

Eligibility for discretionary bonus
Firm-Paid: Basic life and accidental death and dismemberment (AD&D) insurance and short-term (ST) and long-term (LT) disability benefits
Health & Wellness: Comprehensive medical/prescription drug coverage (the Firm pays a share of the cost), including a high deductible health plan with an annual Firm health savings account (HSA) contribution
Employee-Paid Voluntary Benefits: Dental and vision coverage, supplemental health plans (accident, cancer and critical illness), flexible spending accounts, optional life and AD&D insurance (supplemental employee, spouse and child) and supplemental STD coverage
Retirement: 401(k) plan offering three types of contributions: pre-tax, Roth and after-tax contributions
Time Off: Paid Time Off (PTO), paid holidays, and leaves of absence to support work-life balance (e.g. parental leave)
Free and confidential employee assistance program (EAP) and behavioral health services program
Firm-paid back-up child/elder care, academic support and pet care program
Tax-advantaged college savings 529 Plan
Employee discounts through Working Advantage

Fulltime

PC Technician: Senior Coordinator

The PC Technician: Senior Coordinator is an on-site IT position that provides an...

Location

United States , Keystone

Salary:

22.32 - 30.57 USD / Hour

Vail Resorts

Expiration Date

Until further notice

Requirements

Positive, enthusiastic, and friendly
Solution oriented with desire to learn new skills
Familiar with technology support in an enterprise environment
Able to work independent and prioritize work load
Ability to sit and stand for long periods of time
Able to move 50 lbs (with assistance if needed)
Should be able to work a schedule that can include weekends and holidays
Ability to ski or snowboard at intermediate level, or desire to learn
Valid US driver’s license

Job Responsibility

Prioritize and ensure personal, coworker and guest safety in all aspects of your work
Adhere to company safety policies and procedures
Engage in company trainings and initiatives to support safety
Develop and exercise competency supporting Vail Resorts internal applications and systems, addressing issues that can be resolved locally and escalating as appropriate
Use the work ticket management system to manage total work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI)
Mentor/share job knowledge with junior PC Techs
Coordinate and support the relocation and re-installation of IT equipment in offices, outlets, special event sites, etc
Provide exceptional guest service while supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime
Provide support for resort and remote-location sales points and peripherals
Provide end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc

What we offer

Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Health Insurance
Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans

Fulltime

IT Support Technician

Amentum is seeking an IT Support Technician in Batavia, NY to support our DHS cu...

Location

United States , Batavia

Salary:

32.00 - 35.00 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.

Job Responsibility

Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

IT Mentor

As an IT Mentor, you’ll play a vital role in shaping the future of our apprentic...

Location

United Kingdom , Derby

Salary:

35000.00 - 40000.00 GBP / Year

Althaus Digital

Expiration Date

January 31, 2026

Requirements

Proven experience working in an IT mentoring role (in apprenticeship, college, university setting)
Strong knowledge mentoring learners on the L3 IT Solutions Technician, L3 ICT and L4 Network Engineer Standards
Passion for developing others through coaching, mentoring, or line management experience (formal teaching qualifications not required)
Excellent communication and interpersonal skills, able to build trust and motivate learners
Empathetic, patient, and learner-focused approach
Strong organisational skills and attention to detail

Job Responsibility

Conduct regular one-to-one mentoring sessions (virtually or in person) with IT apprentices
Coach and support apprentices to overcome challenges, stay motivated, and achieve their learning and workplace goals
Monitor progress against key milestones, including portfolio development, project work, and preparation for End Point Assessment (EPA)
Provide constructive feedback on apprentices’ work and performance, helping them link theoretical knowledge to practical application
Maintain accurate records of mentoring sessions, tracking progress and identifying any support needs or risks
Liaise with employers, trainers, and internal delivery teams to ensure a joined-up approach to learner development
Stay up to date with current IT trends and tools to ensure mentoring reflects current industry practice
Champion Althaus’s core values: Taking Ownership, Bridging the Digital Divide, Embracing the Future, and Unlocking Potential

What we offer

25 days annual leave, increasing with length of service
Your birthday off
Office shutdown during the festive period
Flexible working options
Ongoing investment in your professional development
Access to mental health and well-being platforms
Team building days and engaging social events
Employer Supported Volunteer Scheme
Internal engagement initiatives

Fulltime

!

Technical Application Administrator

The job involves managing and administering the Gilbarco’s Insite 360 Forecourt ...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Proficient in system configuration and administration, with a solid understanding of monitoring systems, and preferably petroleum retail technology
Proficient in basic Office platform tools – Excel, Word, Power point
Technical knowledge of Petroleum Retail store systems (Fuel Dispensers, POS, etc..) systems is preferred
Strong analytical and problem-solving skills with a methodical approach to troubleshooting
Excellent communication skills to work with both technical and non-technical teams
Strong interpersonal skills with a customer-service orientation
Self-motivated, with the ability to work independently and as part of a collaborative team
Keen attention to detail with excellent multi-tasking skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Bachelor’s degree in information technology, Computer Science, Engineering, or a related field, or equivalent experience

Job Responsibility

Administer and configure CK Insite 360 Forecourt Instance to align with the organization’s operational needs
Ensure that all eligible sites and forecourt devices are accurately integrated and monitored within the CK’s Insite 360 system
Maintain and update system configurations, including device profiles, alerts (as needed), Software and firmware versions, Key versions
Develop & administer Site on- boarding / Off boarding processes
Continuously monitor the Insite 360 system's performance to ensure the uptime and health of critical infrastructure such as fuel dispensers
Work with Invenco to Implement and execute proactive measures to identify and mitigate performance issues or potential system failures
Provide tier 3 level support for troubleshooting and resolving system-related incidents and service requests
Investigate and resolve technical issues related to the Insite 360 system, including integration issues with forecourt devices or network connectivity
Collaborate with internal teams and vendors (e.g., Gilbarco, third-party vendors) to resolve complex technical issues
Manage user accounts, roles, and access permissions within the Insite 360 application, ensuring security and compliance with internal policies

What we offer

Employment stability
A dynamic, challenging working environment
A complete range of benefits
Group Insurance
Chance to enroll in retirement plan and/or share purchase plan
Employee Discount program and much more

Fulltime

Technical Application Administrator – Insite 360

Circle K Retail Systems is seeking a highly skilled Technical Application Admini...

Location

United States of America , Tempe

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Proficient in system configuration and administration, with a solid understanding of monitoring systems, and preferably petroleum retail technology
Proficient in basic Office platform tools – Excel, Word, Power point.
Technical knowledge of Petroleum Retail store systems (Fuel Dispensers, POS, etc..) systems is preferred
Strong analytical and problem-solving skills with a methodical approach to troubleshooting.
Excellent communication skills to work with both technical and non-technical teams.
Strong interpersonal skills with a customer-service orientation
Self-motivated, with the ability to work independently and as part of a collaborative team.
Keen attention to detail with excellent multi-tasking skills
Ability to effectively prioritize and execute tasks in a high-pressure environment
Bachelor’s degree in information technology, Computer Science, Engineering, or a related field, or equivalent experience.

Job Responsibility

Administer and configure CK Insite 360 Forecourt Instance to align with the organization’s operational needs.
Ensure that all eligible sites and forecourt devices are accurately integrated and monitored within the CK’s Insite 360 system.
Maintain and update system configurations, including device profiles, alerts (as needed), Software and firmware versions, Key versions
Develop & administer Site on- boarding / Off boarding processes
Continuously monitor the Insite 360 system's performance to ensure the uptime and health of critical infrastructure such as fuel dispensers
Work with Invenco to Implement and execute proactive measures to identify and mitigate performance issues or potential system failures.
Provide tier 3 level support for troubleshooting and resolving system-related incidents and service requests.
Investigate and resolve technical issues related to the Insite 360 system, including integration issues with forecourt devices or network connectivity.
Collaborate with internal teams and vendors (e.g., Gilbarco, third-party vendors) to resolve complex technical issues.
Manage user accounts, roles, and access permissions within the Insite 360 application, ensuring security and compliance with internal policies.

What we offer

Employment stability
A dynamic, challenging working environment
A complete range of benefits
Group Insurance
Chance to enroll in retirement plan and/or share purchase plan
Employee Discount program

Fulltime

End Point Technician

Adtalem Global Education

Location:
United States , Chicago

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 15, 2025

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Job Description:

Job Responsibility:

Requirements:

Additional Information:

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