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End Point Protection Engineer

United Kingdom, Hemel Hempsted · Job Posted April 23, 2026
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Job Description

We’re looking for a highly skilled and motivated Lead Infrastructure Engineer to take ownership of the day-to-day technical operations of our Windows Team. This is a pivotal role with real influence on operational performance and business success. You’ll combine deep technical expertise with leadership capability, guiding a team of engineers while shaping strategic decisions through scenario planning, resource modelling, and technical insight. Whether acting as a specialist or a people leader, your impact will be felt across both operational delivery and long-term strategy.

Job Responsibility

  • Lead, mentor, and develop a high-performing Windows infrastructure team
  • Build a strong network of Subject Matter Experts (SMEs) aligned to a client-focused delivery model
  • Support project delivery, including solution design, estimation, and implementation
  • Ensure adherence to SLAs by responding, resolving, or escalating incidents appropriately
  • Create and maintain operational and user documentation to defined standards
  • Contribute to pre-sales activities, helping scope and shape technical solutions
  • Collaborate with Architects and Solution Designers to validate and recommend approaches
  • Accurately assess implementation effort, cost, and resource requirements
  • Ensure all team deliverables are fully documented and compliant with governance standards
  • Provide regular updates to Project Management on progress and timelines

Requirements

  • Expert knowledge of Windows infrastructure technologies and future trends
  • Strong experience in enterprise environments, including: Administration, troubleshooting, and fault resolution
  • File/Print clusters
  • Virtualisation technologies
  • Hardware build and evaluation
  • Thin client environments (desirable)
  • Messaging systems (desirable)
  • Proven experience leading infrastructure projects (PRINCE2, PMI, or similar methodologies)
  • Strong understanding of SLA-driven environments
  • Must have current DV clearance
  • DV + UK EYES

Nice to have

  • Thin client environments (desirable)
  • Messaging systems (desirable)

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