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End Point Engineer

United States, Austin · Job Posted March 01, 2026
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Job Description

In this role, oversee device management, automation, and security across both Windows and macOS environments. This role supports a modern, reliable, and secure computing experience for employees by managing imaging, configuration, lifecycle processes, and integrations with enterprise ITSM tools.

Job Responsibility

  • Manage and engineer enterprise Windows and macOS environments using platforms such as MECM/SCCM, Workspace ONE, Intune, and JAMF Pro
  • Develop automated solutions for deployments, patching, software delivery, compliance, and device provisioning using scripting languages (PowerShell, Bash, Python, etc.)
  • Build, maintain, and optimize standardized images for Windows 10/11 devices (MDT, Hyper-V), including driver, firmware, and baseline software management
  • Oversee lifecycle operations for all endpoints, including onboarding, support, decommissioning, and asset tracking
  • Administer JAMF Pro and Apple Business Manager, implementing zero‑touch deployments, app packaging, and security enforcement (FileVault, AV tools)
  • Create and maintain automation scripts (Bash, Python, AppleScript) to streamline macOS workflows
  • Provide Tier 3 support for complex macOS technical issues
  • Design and maintain Windows desktop/laptop images using MDT, PowerShell, Workspace ONE, and MECM/SCCM
  • Manage update cycles, compliance, driver libraries, and device security via Active Directory GPOs and other endpoint protection tools
  • Serve as a Tier 3 escalation point for Windows endpoint issues
  • Build and enhance integrations between endpoint tools (JAMF, MECM/SCCM, Workspace ONE, Intune) and ITSM platforms such as TeamDynamix or ServiceNow
  • Support automation workflows for asset management, ticketing, incident/change management, and device health tracking
  • Work closely with security teams, support groups, and internal stakeholders to ensure governance, standardization, and compliance of endpoint environments
  • Maintain clear documentation, process guides, and training materials for technical teams and non-technical users
  • Deliver exceptional customer service through proactive communication and timely issue resolution

Requirements

  • Minimum of 2 years of related experience is required
  • A bachelor’s degree is preferred, though equivalent experience may be considered
  • Ideally 3+ years of hands-on experience supporting Windows and/or macOS in a large enterprise environment
  • Valid driver’s license and availability for occasional travel between organizational sites
  • Ability to work in a standard office environment with routine physical activity (sitting, standing, lifting up to 10 lbs)
  • Endpoint Management Tools: JAMF Pro, Apple Business Manager, MECM/SCCM, Workspace ONE, Intune
  • ITSM Platforms: TeamDynamix, ServiceNow, or comparable systems
  • Scripting Languages: PowerShell, Bash, Python, AppleScript, Ruby, PHP
  • Identity & Security: Okta, Azure AD, FileVault, BitLocker, GPOs, MDM policies
  • Productivity Ecosystems: Microsoft 365, Google Workspace
  • Proven background in automation, device lifecycle management, compliance, and cross-platform integration

Nice to have

Relevant certifications may include: JAMF 200/300, Modern Desktop Administrator (M365), ITIL Foundation, Okta, or related credentials

What we offer

  • Healthcare (medical, dental, and vision plans)
  • 401(k) and retirement plans
  • Commuter benefits
  • Employee and vendor discounts
  • Employee Assistance Program (EAP)

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