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Employment Support Officer

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Commercial Services Group

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Location:
United Kingdom , Aylesford

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Category:

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Contract Type:
Employment contract

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Salary:

27642.00 GBP / Year

Job Description:

Join The Education People (TEP) as an Employment Support Officer and make a real difference by supporting individuals who face barriers to employment. This is a rewarding opportunity to combine people-focused support with strong partnerships that help change lives for the better. The Employment Support Officer plays a vital role in helping disadvantaged individuals overcome barriers to work by providing tailored advice, training, and in-work support. The role is key in building strong relationships with employers and partners to create meaningful opportunities, while ensuring each person receives person-centred guidance. It is important as it directly improves people’s employment prospects, independence, and life chances

Job Responsibility:

  • Provide one-to-one advice and support to individuals who are seeking internships, employment and/or other opportunities and signpost them to other services where appropriate
  • Effectively assess individual needs, goals and milestones to ensure everyone accessing the service receives person-centred provision and develop action plans, monitoring individuals progress against those plans
  • Manage a significant caseload, understanding the skills, abilities, needs and vocational aspirations through use of a Vocational Profile and use this information to identify a good placement/employment match by assessing the skills required
  • Engage with prospective employers who will offer internship/employment and other opportunities which match the skills, aspirations and needs of those using the service
  • Ensure jobs are evaluated and risk assessed, keeping up to date with safeguarding practices and procedures
  • Provide job coaching to assist individuals to perform their work responsibilities in such a way that fosters independence

Requirements:

  • Excellent communication skills both verbal and written
  • Proficient IT skills, particularly Microsoft Office packages
  • Ideally some experience delivering support via the SEQF or IPS model
  • Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential
  • An understanding of the barrier’s individuals with a disability or disadvantage face in trying to access employment and the impact of social exclusion
  • Proven experience of managing a significant caseload whilst maintaining customer service standards

Nice to have:

  • Ideally some experience delivering support via the SEQF or IPS model
  • Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential
What we offer:
  • 25 days annual leave
  • Life assurance cover (4x salary)
  • Pension scheme with up to 8% employer contribution
  • Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
  • Volunteer days and access to a comprehensive well-being programme
  • Tailored learning and development support with real opportunities to progress

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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