Employment Support Officer Jobs

Commercial Services Group

Location:
United Kingdom, Aylesford ▼
Ashford
Whitstable

Category:
Education

Contract Type:
Employment contract

Salary:

27642.00 GBP / Year

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Job Description:

Join The Education People (TEP) as an Employment Support Officer and make a real difference by supporting individuals who face barriers to employment. This is a rewarding opportunity to combine people-focused support with strong partnerships that help change lives for the better. The Employment Support Officer plays a vital role in helping disadvantaged individuals overcome barriers to work by providing tailored advice, training, and in-work support. The role is key in building strong relationships with employers and partners to create meaningful opportunities, while ensuring each person receives person-centred guidance. It is important as it directly improves people’s employment prospects, independence, and life chances

Job Responsibility:

Provide one-to-one advice and support to individuals who are seeking internships, employment and/or other opportunities and signpost them to other services where appropriate
Effectively assess individual needs, goals and milestones to ensure everyone accessing the service receives person-centred provision and develop action plans, monitoring individuals progress against those plans
Manage a significant caseload, understanding the skills, abilities, needs and vocational aspirations through use of a Vocational Profile and use this information to identify a good placement/employment match by assessing the skills required
Engage with prospective employers who will offer internship/employment and other opportunities which match the skills, aspirations and needs of those using the service
Ensure jobs are evaluated and risk assessed, keeping up to date with safeguarding practices and procedures
Provide job coaching to assist individuals to perform their work responsibilities in such a way that fosters independence

Requirements:

Excellent communication skills both verbal and written
Proficient IT skills, particularly Microsoft Office packages
Ideally some experience delivering support via the SEQF or IPS model
Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential
An understanding of the barrier’s individuals with a disability or disadvantage face in trying to access employment and the impact of social exclusion
Proven experience of managing a significant caseload whilst maintaining customer service standards

Nice to have:

Ideally some experience delivering support via the SEQF or IPS model
Experience of working with individuals disadvantaged in the labour market in an enabling role is desirable but not essential

What we offer:

25 days annual leave
Life assurance cover (4x salary)
Pension scheme with up to 8% employer contribution
Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
Volunteer days and access to a comprehensive well-being programme
Tailored learning and development support with real opportunities to progress

Additional Information:

Job Posted:
December 07, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Employment Support Officer