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Employment Support Advisor

Australia, Newcastle · Job Posted March 18, 2026
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Job Description

We’re looking for an Employment Support Advisor to help connect talented employees with a disability to meaningful roles across Aruma. In this role, you’ll build strong relationships with key stakeholders, understand hiring needs, and match candidates to suitable opportunities within our Employment portfolio. You’ll work closely with hiring managers to provide proactive recruitment solutions and ensure each placement is set up for success. You’ll also play a vital part in preparing and managing NDIS supported employment documentation, including Letters of Support, Service Agreements and Schedules of Support, ensuring all information is accurate, timely and compliant. If you’re passionate about creating inclusive employment pathways and supporting people to thrive at work, we’d love to hear from you.

Job Responsibility

  • Build trust with potential employees and families through clear, respectful, and confidential communication
  • Facilitate workplace tours, interviews, and onboarding processes in line with NDIA and NDIS requirements
  • Support managers and staff to understand employee support needs and role suitability
  • Manage administration for onboarding, exits, and work experience students, ensuring accurate documentation
  • Engage with community partners and attends events to source candidates and promote Aruma employment opportunities
  • Build strong relationships with key stakeholders, understand hiring needs, and match candidates to suitable opportunities
  • Work closely with hiring managers to provide proactive recruitment solutions and ensure each placement is set up for success
  • Prepare and manage NDIS supported employment documentation, including Letters of Support, Service Agreements and Schedules of Support, ensuring all information is accurate, timely and compliant

Requirements

  • Strong administration skills and high attention to detail
  • Excellent written and verbal communication
  • Ability to negotiate and manage conflict when required
  • Great time‑management and organisational skills
  • Confident using systems, technology and digital platforms
  • Strong customer focus and community engagement skills
  • Recruitment experience across multiple channels (job boards, social media, campaigns, search)
  • Ability to build and maintain strong community and industry relationships
  • Demonstrated customer service excellence
  • Current driver’s licence
  • Ability to travel within the region as required

Nice to have

  • Experience in the disability sector
  • Understanding of NDIS and Supported Employment, including Service Agreements and Schedules of Support

What we offer

  • Salary Packaging: Increase your take-home pay. Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free
  • Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career
  • Work-Life Balance: Enjoy the freedom that fits your lifestyle, with options that put you in control
  • Supportive Team Environment: Focus on what you do best, with strong operational support behind you every step of the way
  • Incredible Perks: From professional development, Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team
  • A Culture Like No Other: Be part of a vibrant, positive work environment filled with a strong sense of community

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