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The Employment Support Advisor role focuses on building networks and partnerships to recruit and support the successful placement of employees with a disability, aligned with Aruma’s needs. This includes developing relationships with stakeholders, collaborating with hiring managers, and managing NDIS supported employment documentation. The position involves travel within the Coffs Harbour region and requires a high volume of administrative tasks.
Job Responsibility:
Develop and maintain relationships with internal and external stakeholders to identify and support employment opportunities for people with a disability
Collaborate with hiring managers across Aruma’s Employment portfolio to understand vacancy needs and match suitable candidates
Deliver proactive recruitment solutions to attract and retain candidates
Prepare and manage NDIS supported employment documentation, including Letters of Support, Service Agreements, and Schedules of Support
Ensure all employment-related data is accurately recorded and communicated in a timely manner
Requirements:
Experience in recruitment, employment services, or disability support
Exceptional communication and relationship-building skills
Ability to engage with a wide range of stakeholders including families, carers, NDIS providers, and participants
Strong computer literacy, including experience with SharePoint, Comcare, and administrative systems
High attention to detail, particularly in onboarding processes and checklist management
Comfortable with a high volume of administrative work (approximately 75–80%)
Ability to support participants in work readiness or supported employment programs, including meet-and-greet responsibilities and ensuring processes are followed correctly
Skilled in building recruitment pipelines across job boards, social media, and campaigns
Strong understanding of NDIS supported employment processes and documentation
Excellent communication and stakeholder engagement skills
Ability to work collaboratively across teams and manage multiple priorities
What we offer:
Be rewarded with an attractive salary, plus a laptop
Increase take-home pay with NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax-free
Work alongside industry-leading professionals offering continuous learning opportunities
Enjoy work-life balance with freedom to create a flexible schedule
Access perks like Fitness Passport and confidential counselling through Employee Assistance Program
Be part of a vibrant, positive work environment filled with a strong sense of community
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