This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The Employment Specialist is responsible for providing direct client services, involving intakes, career planning, resume/cover letter screening/revision, following up on skills upgrading activities, updating individualized action plans, maintaining the database, etc. This position will provide both direct client service and outreach to prospective clients, as well as connecting with employers to seek job opportunities for project participants. Program delivery will include group and one-on-one sessions using a variety of methods, including individual pre-employment counselling, career planning, job coaching and group networking events to enhance employment opportunities of the clients of the Career Paths for Skilled Immigrants program.
Job Responsibility:
Making accurate and timely entries into the database (iCARE, IIPS) to log activities, track participants’ program outcomes, and ensure required documentation is completed
Attending community-based activities and job fairs to promote the program, recruit clients, and build relationships with prospective employers
Conducting initial inquiries/pre-screening for eligibility by providing prospective participants with application packages and supporting the application completion and collection
Providing potential participants with program information and facilitating referrals to appropriate services
Conducting career planning appointments using case management principles such as goal setting and barrier identification
Developing individualized action plans by conducting various research to facilitate participants’ career and employment goals
Planning skills-upgrading activities, tracking, and following up on participants’ Skills Enhancement Services (SES)
Screening, reviewing, and developing resumes and cover letters for program participants
Performing regular job search on various employment advertising sources and sending job leads to program participants
Conducting mock interviews with program participants
Providing one-on-one support to participants through collaborating, responding to queries, following up with individual action plans and motivating clients
Developing and maintaining relationships with employers to provide clients with employment placements and career opportunities
Preparing file closure documentation and monitoring closure dates
Performing overall organization and management of digital and physical client files
Planning, preparing, and facilitating program networking events
Collaborating with the Marketing & Communications team on planning and executing program promotion and campaigns
Coordinating schedules of program volunteers and conducting onboarding sessions
Other duties as assigned
Requirements:
Diploma in a related human/social services field and recent related experience, or an equivalent combination of education, training and experience
Experience in the career development field focusing on client outreach, group facilitation, individual employment/career counselling and portfolio/action plan development
Excellent verbal and written communication skills in English
Excellent computer skills
ability to work with client database software, Microsoft Office 365, and virtual meeting platforms such as Microsoft Teams and Zoom
Ability to be a self-starter with a positive attitude and able to advocate for others
High level of attention to detail
Ability to prioritize and complete tasks to meet deadlines while dealing with competing priorities
Good planning, organization, and time management skills
Well-developed knowledge and skill regarding case management principles, including goal setting and action planning
Excellent activity planning, event facilitation, and presentation skills
Knowledge of best practices in employment skills, including resume and cover letter writing and formatting, networking, and interviewing
Skills in data entry, research, and analysis
Cross-cultural sensitivity and ability to communicate respectfully and effectively with people from a variety of backgrounds
Ability to keep up to date on labour market information and employment trends
Knowledge of Canadian workplace cultural norms
A satisfactory criminal records check is a condition of employment
Nice to have:
Administration-related experience can be an asset
Experience working with the public in an office environment
What we offer:
Great in-house training opportunities
Access to online wellness resources including newsletters, physical health videos, and wellness events
Free use of Archway’s wellness equipment
Business insurance and associated mileage costs for program-related driving is covered by Archway
Rewarding work in a positive and supportive environment
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