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Employment Services Specialist

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Wyoming Department of Transportation

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Location:
United States , Sheridan

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

24.78 USD / Hour
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Job Description:

Under general supervision, this position provides customer service to individuals seeking employment and training services, ensuring their qualifications and needs are properly assessed and addressed. Services are delivered in accordance with federal and state program guidelines, policies, and regulations. This role coordinates and executes a broad range of employment and training services while developing, managing, and monitoring a caseload of participants enrolled in state and federal programs.

Job Responsibility:

  • Provides services to individuals by coordinating and executing a broad range of individual services in accordance with Federal and State program guidelines, policies, and regulations
  • Develops, manages, and monitors a caseload of participants enrolled in state and federal programs
  • Confers with employers to develop and fill employment and vocational training openings
  • Refers applicants to employment or other community resources
  • Assesses and evaluates client skills, education, and training
  • Assists, directs, and counsels claimants and job applicants
  • Interviews assess and evaluate customers to meet employment, training, and vocational needs
  • Enters and monitors data in electronic systems for job postings, candidate file searches, and program reporting
  • Assists, directs, and counsels business customers on the multitude of DWS coordinated business services, training grants, and resources
  • Provides on-site visits to businesses to understand employer needs, operations, and job openings
  • Organizes and participates in community events designed to connect business needs and job seekers and advance DWS services to both
  • Works with Program Staff to ensure compliance with Department of Labor case management standards
  • Refers applicants to employers and follows up on the hiring process
  • Provides excellent customer service to internal and external customers

Requirements:

  • Bachelor's Degree (typically in Business or Human Services)
  • 0-1 year of progressive work experience (typically in Business or Human Services)
  • OR 3-4 years of progressive work experience (typically in Business or Human Services) as a substitution for education

Nice to have:

  • Experience working in federal programs
  • Customer service experience
  • Valid driver's license
  • Experience building and maintaining relationships with community partners
What we offer:
  • Comprehensive health, dental, and vision insurance
  • Paid vacation, sick leave, FMLA, and holidays
  • Retirement - Pension and 457B plans
  • Flexible schedules and work-life balance options

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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