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The Employment Records Coordinator is a key member of the People and Culture team, responsible for managing high-volume, accurate employee records and ensuring timely data entry across complex human resources information system (HRIS) workflows. The role safeguards data integrity, supports compliance with policies and collective bargaining agreements, and oversees end-to-end records processing and critical reporting. The coordinator works both independently and collaboratively to provide reliable data that enables informed decisions and a strong employee experience.
Job Responsibility:
Manage and maintain employment records
Maintain accurate personnel records in physical and digital formats, ensuring data integrity within HRIS and imaging systems (ApplicationXtender), and partner with the Records Retention team to support proper storage and retention practices
Create, route, and track transaction documentation (EmployeeAction Forms) for approvals
complete data entry for hires, rehires, pay and department changes, position changes, and terminations in HRIS and the imaging system, and create/maintain position codes in the applicant tracking system
Facilitate compliance, reporting, and performance processes
Coordinate and communicate with state unemployment insurance agencies on processing, billing, and reporting
assist with internal and external auditor records requests
and track licenses, certifications, and other employment-related documentation to support compliance
Create and send routine and ad hoc reports (e.g., quarterly union reports, monthly state new hire reporting, HR data reports) and assist in ensuring Performance Evaluations are submitted and compensation changes are processed accurately and on time
Lead communication and engagement support
Lead and maintain the Employee Update, intranet site content, and PeopleConnect email communications to ensure information is accurate, timely, and aligned with People and Culture initiatives
Support Ambassador engagement activities, events, and programs as needed
Respond to internal and external inquiries regarding records, processes, and systems, providing clear, customer-focused support and escalating issues as appropriate
Provide HRIS support and improve processes
Serve as first-level support for HRIS questions from HR, leaders, and employees
troubleshoot basic system issues, participate in enhancements (requirements gathering, user acceptance testing), and document new processes and procedures
Document and refine data entry and audit checklists, map and review end-to-end employee lifecycle processes (hire, transfer, leave, termination), and identify opportunities for automation, standardization, and efficiency improvements across employment records workflows
Requirements:
High School Diploma and at least two (2) years of experience with human resources systems or related human resources/administrative work, including report creation and data tracking
Strong Excel skills (formulas, pivot tables, data validation) and proven accuracy in data management, reporting, and performance management tracking
Experience supporting complex human resources projects end-to-end with excellent follow-through, organization, and attention to detail
Excellent customer service and communication skills, with the ability to explain data and processes clearly to leaders and employees
Working knowledge of human resources principles, practices, and procedures
experience with applicant tracking systems (ATS) and human resources information systems (HRIS) is preferred
Self-starter who can manage multiple priorities with minimal oversight while maintaining strict confidentiality and contributing positively to a team-focused, inclusive environment