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World Relief seeks an Employment Program Specialist to provide critical services and counsel to refugees and other eligible persons as they search for initial employment or seek career advancement and job upgrade opportunities. This position assists refugees and other eligible persons to become economically self-sufficient by preparing them for employment, utilizing employer contacts to place them in jobs, counseling on job upgrades and career pathway opportunities, and maintaining and expanding an employer network. This role is based out of the Austin office.
Job Responsibility:
Make connections with new employers to advocate for the hiring of clients in their companies
Researching new job opportunities outside of the normal entry level jobs available to clients
Researching vocational trainings and guiding clients in career paths aimed at accomplishing clients’ career goals
Learn best practices for finding and securing employment for clients by attending employment trainings
Maintain regular communication with clients through client home visits, phone calls and office visits
Monitor files to ensure all required documents are included and files are in compliance with RSS Employment Guidelines
Enter employment information in the ClientTrack database weekly
Maintain detailed and accurate case notes for all client interactions
Assist clients in developing letters of recommendation, resumes, and applications
Attend scheduled meetings and maintain regular office hours
Provide transportation to interviews, orientations, and employment for clients for the first few days as needed
Assist clients with employment forms, drug screening tests, and securing state documentation
Maintain open lines of communication with current employers reporting issues back to Program Manager as needed to foster relationships with employers notifying Program Manager of potential new employers
Equip clients to conduct independent employment searches
Assist clients with job retention and upward mobility of employment, as needed
Refer clients to other programs and services as needed
Maintain an initial employment orientation session with each client for the purpose of preparing refugees for employment and update as needed
Requirements:
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
Bachelor’s degree or at least one-year experience in an office environment
Proficient in Microsoft Office applications
Fluency in an additional language such as Spanish, French
Ability to work a flexible schedule including occasional early mornings, evenings, and weekends
Excellent interpersonal and communication skills
Ability to manage multiple demands and deadlines with flexibility