Employer Communications Specialist

• Lead targeted employer communications for key LPPA projects
• Plan and deliver employer updates on regulation and process changes
• Own seasonal campaigns, newsletters, bulletins, and onboarding communications
• Create proactive communication solutions that strengthen employer engagement
• Produce high-quality content across email, blogs, letters, scripts, presentations, and digital channels
• Develop video storyboard content and contribute to LinkedIn and YouTube activity
• Manage and update employer website content
• Support brand development and maintain a consistent tone of voice
• Work with designers to ensure strong visual brand alignment
• Ensure all communications reflect LPPA’s values and customer-centric approach
• Map employer processes and create communication touchpoints
• Develop employer toolkit materials
• Promote UPM employer portal features and create guides and scripts
• Improve accessibility and content via WordPress
• Use insights to drive communication campaigns
• Conduct employer research and analyse data to enhance communications
• Produce clear reports for stakeholders
• Manage relationships with the Employer Engagement team
• Produce collateral for meetings and events
• Act as the main contact for Contact Centre employer messaging
• Collaborate with Technical, Compliance and Digital teams

• Experienced communications professional, ideally with B2B experience
• Excellent writing and proofreading skills
• Confident multi-format copywriter
• Proactive and able to manage priorities effectively
• Strong stakeholder engagement skills
• Creative thinker, open to new ideas and technology
• Comfortable analysing data and tracking campaigns
• Proficient in MS Office
• Pensions or financial services experience is desirable, not essential
• Committed to equality, diversity and inclusive communication

Pensions or financial services experience

• 25 days’ holiday, plus bank holidays, 2 additional concessionary days and a half day for your Birthday, with the ability to ‘buy and sell’ leave
• Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions
• Access to a Health or Dental Plan
• Access to our Enhanced Employee Assistance Programme for when you or your family might need some support
• Access to our bespoke Reward Discount Scheme – ‘Your Perk Site’
• Opportunities to attend Wellbeing webinars and social events
• Daily free fruit and snacks available to you in our office
• Free Car Parking in Preston City Centre