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Employee Services Advisor

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Social Value Portal Ltd

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Location:
United Kingdom , Birmingham

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Provide professional HR advice and support to employees and managers across Beazley. In this role, you will provide first line HR Advice and guidance to managers on people related issues and some Employee Relations cases. You will manage multiple HR cases from beginning to resolution, delivering clear, risk-based advice to managers throughout the process.

Job Responsibility:

  • Provide professional HR advice and support to employees and managers across Beazley
  • Provide first line HR Advice and guidance to managers on people related issues and some Employee Relations cases
  • Manage multiple HR cases from beginning to resolution, delivering clear, risk-based advice to managers throughout the process
  • Provide expert HR advice to managers on a wide range of HR matters, including absence management, performance issues, grievances, disciplinaries and probation reviews
  • Coach and advise managers to ensure they are equipped with the knowledge and confidence to handle people matters and employee relations issues fairly and in line with legal frameworks
  • Provide support in the delivery of training and workshops designed to upskill managers on ER best practices
  • Manage end-to-end and timely closure of employee relations cases including but not limited to disciplinary, grievance and absence management
  • Provide HR support, assisting in drafting invite and outcome letters, taking meeting notes and preparing documentation, in line with best practice
  • Support the redundancy process, preparing calculations, scripts and coordinating consultation meetings, ensuring thorough support is provided throughout the process
  • Manage absence cases, including reasonable adjustments and Occupational Health referrals
  • Analyse people-related metrics, data, and trends to make recommendations for policy and process improvements based on case trends and feedback
  • Maintain up-to-date knowledge of employment law and HR best practices in your location and be willing to build your knowledge in other jurisdictions
  • Participate in HR projects and initiatives as required

Requirements:

  • A recognised HR qualification (CIPD or equivalent) is preferred
  • Continuing education as part of the role e.g. CIPD
  • Accurate and numerate
  • Computer skills – good working knowledge of MS Office, intermediate Excel and maintaining information systems
  • Able to communicate effectively with others, both verbally and in writing
  • Motivational skills, team worker as well as able to work on own initiative
  • The ability to manage time, meet deadlines and prioritise
  • Confidence in coaching and mentoring People Managers
  • Knowledge of HR policies and regulations (multiple countries or global experience preferrable)
  • Customer service experience
  • Understanding for the need for accurate and timely management information
  • Outcome focussed, self-motivated, flexible and enthusiastic
  • Professional approach to successfully interact with managers/colleagues/external suppliers
  • Achievement drive
  • Integrity
  • Interpersonal understanding
  • Customer focus
  • Initiative

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
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