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We are looking for an experienced Employee Service Specialist to join our team on a contract basis in Plymouth, Minnesota. In this role, you will provide key support to our workforce by addressing employee relations, guiding HR processes, and contributing to organizational initiatives. This position is ideal for professionals with a background in navigating complex HR environments within large or matrixed organizations.
Job Responsibility:
Lead and manage employee relations cases, including conducting thorough investigations and providing resolution recommendations
Respond to general inquiries about benefits and payroll processes, ensuring employees receive accurate information and support
Collaborate with distributed teams to provide HR assistance across various locations, ensuring consistent service delivery
Partner with leadership to implement performance management strategies and support organizational goals
Support HR initiatives by contributing to projects outside of day-to-day responsibilities, driving team success
Serve as a resource for HR policies and practices, ensuring compliance and alignment with company standards
Utilize Workday to manage HR-related tasks, providing efficient and accurate support
Assist employees with navigating HR systems and processes, offering guidance and troubleshooting when necessary
Foster strong relationships across departments to enhance communication and collaboration
Identify opportunities for process improvement within HR functions and recommend actionable solutions
Requirements:
Minimum of 5 years of experience in human resources, with a focus on employee relations and investigations
Proficiency in benefits administration, payroll processes, and HR policies
Familiarity with Workday or similar HR management systems
Proven ability to support geographically distributed teams in remote or hybrid environments
Experience in mid-to-large sized organizations, particularly those with matrixed structures
Strong problem-solving skills and the ability to provide clear guidance on HR-related matters
Excellent interpersonal and communication skills, with a collaborative mindset
Demonstrated ability to manage multiple priorities and work effectively in a fast-paced environment
What we offer:
medical, vision, dental, and life and disability insurance