Employee Relations Specialist

Employee Relations Specialist is responsible for managing a caseload of sensitive and escalated matters related to the Americans with Disabilities Act (ADA), as well as overseeing leave of absence (LOA) administration. The Specialist provides subject matter expertise to leaders and colleagues on these topics and regularly advises managers on how to address related issues. Additional responsibilities also include providing guidance on policy interpretation, performance management, conflict resolution, and conduct concerns. The role emphasizes proactive coaching and risk mitigation to support effective leadership. Under the guidance of senior team members, the Specialist may assist with investigations involving harassment, discrimination, and policy violations, contributing to resolution strategies and documentation. Success in this role requires sound judgment, discretion, a collaborative approach, and the ability to manage a high volume of sensitive matters with professionalism and efficiency.