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Employee Relations Manager

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JGA Recruitment Group

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Job Description:

As an Employee Relations Manager, you will be responsible for developing and maintaining positive employee relations within our organization. Your primary focus will be on fostering a productive and harmonious work environment, managing employee grievances, and promoting fair and consistent application of policies and procedures. This role requires strong interpersonal and conflict resolution skills, along with a deep understanding of employment laws and regulations.

Job Responsibility:

  • Develop and implement employee relations strategies and programs that foster positive relationships and a productive work environment
  • Ensure compliance with employment laws and regulations, staying updated with changes and advising management on employee relations matters
  • Provide guidance and support to managers and employees on HR policies, procedures, and employment practices
  • Investigate and resolve employee grievances, conducting thorough and impartial investigations in a timely manner
  • Collaborate with management to address performance-related issues and develop appropriate corrective action plans
  • Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication
  • Provide coaching and training to managers on employee relations matters, conflict resolution, and performance management
  • Develop and deliver employee relations training programs to enhance understanding and awareness among employees
  • Analyze employee relations data and trends to identify areas of improvement and recommend proactive solutions
  • Conduct exit interviews and analyze feedback to identify potential areas of concern and recommend improvements
  • Partner with HR and legal teams to ensure consistent interpretation and application of HR policies and procedures
  • Collaborate with HR and management to develop and implement disciplinary procedures and processes
  • Monitor employee morale and engagement levels, proposing initiatives to improve employee satisfaction
  • Stay updated with industry best practices and employment laws, ensuring compliance and promoting a positive work culture
  • Maintain accurate and confidential employee relations documentation and records

Requirements:

  • Proven experience as an Employee Relations Manager or in a similar employee relations role
  • In-depth knowledge of employment laws, regulations, and best practices
  • Strong understanding of HR policies, procedures, and employment practices
  • Excellent interpersonal and communication skills to effectively collaborate with employees and management at all levels
  • Strong conflict resolution and mediation skills to address and resolve employee grievances and conflicts
  • Ability to conduct thorough and impartial investigations, maintaining confidentiality and integrity
  • Excellent problem-solving and decision-making skills to analyze complex employee relations issues and recommend appropriate actions
  • Strong organizational and time management skills to handle multiple cases and prioritize work effectively
  • Proficiency in using HRIS systems and other relevant HR tools
  • Ability to work independently and collaboratively in a team environment
  • Ability to maintain confidentiality and handle sensitive employee information with professionalism
  • Bachelor’s degree in HR, business administration, or a related field is advantageous
  • Professional certifications in employee relations or mediation are beneficial
  • Experience in managing employee relations within a diverse workforce is preferred
  • Continuous learning mindset to stay updated with changes in employment laws and industry best practices

Nice to have:

  • Bachelor’s degree in HR, business administration, or a related field is advantageous
  • Professional certifications in employee relations or mediation are beneficial
  • Experience in managing employee relations within a diverse workforce is preferred
  • Continuous learning mindset to stay updated with changes in employment laws and industry best practices

Additional Information:

Job Posted:
December 26, 2025

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