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Employee Relations Lead

bdo.co.uk Logo

BDO UK LLP

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Location:
United Kingdom , London

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

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Job Description:

As the Employee Relations (ER) Lead, you will oversee the entire ER function at BDO, ensuring the delivery of high-quality ER services across the firm. You will lead a team of 13 ER professionals, including the Senior ER Manager, and work closely with senior leadership and Partners to support the business effectively. Your role will involve strategic planning, provide commercial guidance and support to the firm on risk mitigation, compliance, thought leadership on ER policy implementation ensuring the firm is proactive, maintaining or implementing ahead of trends alongside ownership of overall delivery of ER team activities.

Job Responsibility:

  • Develop and implement the ER strategy in alignment with the firm's overall HR and business objectives
  • Lead the ER team, providing direction, support, and development opportunities to ensure high performance
  • Oversee complex case management/risk decisions and provide commercial guidance on high-risk ER issues
  • Ensure the ER team delivers timely and pragmatic advice and guidance to the business
  • Take full ownership of compliance with the firm’s ER allocated ISQM risks and processes
  • Oversee the team’s development and maintenance of ER policies and procedures
  • Act as the final escalation point for ER team complex queries and risk-based decisions
  • Build strong, credible relationships, acting as a trusted advisor on complex ER matters
  • Work closely with senior members of internal Ethics, Risk and Legal on improving firm’s culture and governance implementation
  • Regularly review key themes and trends and produce data and analytics
  • Coach and develop the ER Senior Manager and ER team where required
  • Develop and deliver training to business stakeholders on ER matters where relevant

Requirements:

  • Substantial experience of managing complex Employee Relations cases at senior level
  • Strong technical and current knowledge of employment law and best practice trends
  • Proven experience in building, developing, and leading a team
  • High emotional intelligence and a natural leader with a calm, patient, pragmatic and balanced approach to sensitive matters
  • Confident in creating and interpreting ER-related data, producing analysis, and presenting recommendations to leadership
  • Experience in developing continuous process improvement and encouraging new ways of working
  • Fully accountable for risk based decision-making in complex ER case management, including Employment Tribunals and TUPE
  • Gravitas to influence all seniority stakeholders with strong communication and influencing skills

Nice to have:

  • Experience in a professional services and/or regulated environment is advantageous
  • Experience using Navex (Ethics point) as a case management system would also be desirable
What we offer:
  • Agile working
  • Programmes, resources, and frameworks that provide clarity and structure around career development
  • Informal success conversations to formal mentoring and coaching
  • State-of-the-art collaboration spaces in our offices
  • Multidisciplinary events and dedicated resources

Additional Information:

Job Posted:
December 23, 2025

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