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Employee Relations Investigator

United States, San Jose · Job Posted February 18, 2026
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Job Description

Join Our Team as an Employee Relations Investigator at Axiom. We are seeking an experienced Employee Relations Investigator to support our technology client team. In this role, you will lead full-cycle workplace investigations for a fast-paced global SaaS/technology company, ensuring issues are handled thoroughly, fairly, and in compliance with applicable laws and internal policies. This is an existing vacancy.

Job Responsibility

  • Manage end-to-end employee relations investigations from intake through closure, including triage, scoping, interviews, evidence review, findings, and recommendations
  • Handle a portfolio of 6–8 complex matters at any given time, with an expectation to close most cases within approximately 30 days
  • Investigate a wide range of concerns, from interpersonal “he said/she said” conflicts to complex, multi-party matters, including Title VII and other EEO-related cases
  • Draft clear, well-structured investigation reports and partner closely with Legal, HR, and business leaders on outcomes, remediation, and risk mitigation
  • Maintain accurate case documentation, tracking, and metrics
  • contribute to continuous improvement of ER investigation processes and protocols
  • Provide guidance to HR and managers on investigation best practices, policy interpretation, and issue resolution
  • Stay current on employment and anti-discrimination laws, internal policies, and investigation best practices

Requirements

  • 10+ years of hands-on employee relations and workplace investigations experience
  • Demonstrated experience handling complex and sensitive matters, including discrimination, harassment, retaliation, and policy violations
  • Experience in a fast-paced technology or SaaS environment strongly preferred
  • Proven ability to manage multiple high-volume, high-stakes cases simultaneously under tight timelines
  • Exceptional interviewing, fact-finding, documentation, and written communication skills
  • Bachelor’s degree in Human Resources, Business, or related field
  • advanced degree or relevant certifications (e.g., PHR, SPHR, SHRM-CP/SCP) a plus
  • Willing to work on-site in our client's office in San Jose 4-5 days/week

Nice to have

  • Prior in-house experience as an Employee Relations or HR Investigator at a global or rapidly scaling organization
  • Familiarity with multi-jurisdictional employment law and cross-border investigation considerations
  • Experience using case management and HR systems to track investigations and generate reporting/insights

What we offer

  • health, dental, and vision insurance
  • paid holidays and PTO
  • flexible work arrangements
  • professional development opportunities and tools

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