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Employee Relations Case Specialist

Australia · Job Posted May 14, 2026
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Job Description

We are seeking a highly experienced Employee Relations Case Specialist to join our team, based in our Melbourne or Adelaide office on a 12 month contract. You will manage your own caseload, providing fast-paced and high quality ER advice, coaching and investigation support to our line leaders.

Job Responsibility

  • Conducting end to end investigations into a variety of ER matters from grievances through to significant bullying, harassment, fraud or misconduct cases
  • Preparing documents and responses, and representing the Woolworths Group in matters before the Fair Work Commission and other tribunals
  • Managing complex matters involving ill and injured team members
  • Providing leaders with recommendations, coaching and advice in relation to legislation, policies and procedures

Requirements

  • Significant experience in an ER/IR role, including investigations, case management and employment/labour laws
  • Excellent coaching, negotiation and influencing skills, to engage with a wide range of stakeholders
  • Strong knowledge and understanding of relevant ER/IR legislation within different jurisdictions and application in policy, including experience with the Fair Work Commission and other relevant bodies
  • Strong communication skills and relationship building skills
  • Effective time management and the ability to manage a number of competing priorities and time sensitive cases

What we offer

  • Access to Sonder
  • A progressive and competitive leave policy
  • Team discounts across Woolworths Group brands
  • Opportunity to Salary Sacrifice

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